0001582: SUMO does not detect 64bit Adobe Flash Player plugins

(0000834)
Kyle_Katarn (administrator)
2012-06-02 15:20

Please post the 2 complete path and indicate which one is missing.

(0000835)
poutnikg (reporter)
2012-06-02 16:05
edited on: 2012-06-03 02:03

SUMO detects 3 files in C:\windows\sysWOW64\Macromed\flash\

Adobe Flash Player for Internet Explorer
C:\windows\sysWOW64\Macromed\flash\Flash32_11_2_202_235.ocx

Flash Player Helper
C:\windows\sysWOW64\Macromed\flash\FlashUtil32_11_2_202_235_ActiveX.dll

Adobe Flash Player for Firefox
C:\windows\sysWOW64\Macromed\flash\NPSWF32_11_2_202_235.dll

In folder C:\windows\system32\Macromed\flash\
are the same files, but with 64 instead of 32 in filename, that SUMO does not detect.

C:\windows\system32\Macromed\flash\Flash64_11_2_202_235.ocx
C:\windows\system32\Macromed\flash\FlashUtil64_11_2_202_235_ActiveX.dll
C:\windows\system32\Macromed\flash\NPSWF64_11_2_202_235.dll

I suppose exact filenames will be version number specific.

(0000837)
poutnikg (reporter)
2012-06-02 16:21
edited on: 2012-06-04 07:44

There is occuring the same mutually 32/64 file excluding issue,
as described for java and previously Virtualdub.

By manually adding of 64b file the 32b one is replaced by it and vice versa.

(0000839)
poutnikg (reporter)
2012-06-03 09:25

So SUMO may take by file properties the files as the same
and the item gets values for one of files instances ( last scanned ? ).

It can be general issue for multiple 64/32b files.

(0001036)
poutnikg (reporter)
2012-08-07 13:25

Now it is for me the exact opposite:
SUMO detects only my 64bit Adobe flash plugins, but not 32bit.

(0001159)
Kyle_Katarn (administrator)
2012-08-20 23:23

Would you please download test build 171 ( http://www.kcsoftwares.com/beta/sumo_sysnative.exe [^] ) and tell me if it improved the situation ?

Issue History
Date Modified	Username	Field	Change
2012-06-02 11:55	poutnikg	New Issue
2012-06-02 15:20	Kyle_Katarn	Assigned To	=> Kyle_Katarn
2012-06-02 15:20	Kyle_Katarn	Status	new => acknowledged
2012-06-02 15:20	Kyle_Katarn	Note Added: 0000834
2012-06-02 15:20	Kyle_Katarn	Status	acknowledged => feedback
2012-06-02 16:05	poutnikg	Note Added: 0000835
2012-06-02 16:05	poutnikg	Status	feedback => assigned
2012-06-02 16:07	poutnikg	Note Added: 0000836
2012-06-02 16:21	poutnikg	Note Added: 0000837
2012-06-03 02:03	poutnikg	Note Edited: 0000835	View Revisions
2012-06-03 02:03	poutnikg	Note Deleted: 0000836
2012-06-03 09:25	poutnikg	Note Added: 0000839
2012-06-04 07:44	poutnikg	Note Edited: 0000837	View Revisions
2012-08-07 13:25	poutnikg	Note Added: 0001036
2012-08-07 21:59	Kyle_Katarn	Relationship added	related to 0001662
2012-08-08 20:04	bytehead	Relationship added	child of 0001668
2012-08-17 01:46	Kyle_Katarn	Status	assigned => resolved
2012-08-17 01:46	Kyle_Katarn	Fixed in Version	=> 3.4.3
2012-08-17 01:46	Kyle_Katarn	Resolution	open => fixed
2012-08-20 23:23	Kyle_Katarn	Note Added: 0001159

Notes
(0000834) Kyle_Katarn (administrator) 2012-06-02 15:20	Please post the 2 complete path and indicate which one is missing.

(0000835) poutnikg (reporter) 2012-06-02 16:05 edited on: 2012-06-03 02:03	SUMO detects 3 files in C:\windows\sysWOW64\Macromed\flash\ Adobe Flash Player for Internet Explorer C:\windows\sysWOW64\Macromed\flash\Flash32_11_2_202_235.ocx Flash Player Helper C:\windows\sysWOW64\Macromed\flash\FlashUtil32_11_2_202_235_ActiveX.dll Adobe Flash Player for Firefox C:\windows\sysWOW64\Macromed\flash\NPSWF32_11_2_202_235.dll In folder C:\windows\system32\Macromed\flash\ are the same files, but with 64 instead of 32 in filename, that SUMO does not detect. C:\windows\system32\Macromed\flash\Flash64_11_2_202_235.ocx C:\windows\system32\Macromed\flash\FlashUtil64_11_2_202_235_ActiveX.dll C:\windows\system32\Macromed\flash\NPSWF64_11_2_202_235.dll I suppose exact filenames will be version number specific.

(0000837) poutnikg (reporter) 2012-06-02 16:21 edited on: 2012-06-04 07:44	There is occuring the same mutually 32/64 file excluding issue, as described for java and previously Virtualdub. By manually adding of 64b file the 32b one is replaced by it and vice versa.

(0000839) poutnikg (reporter) 2012-06-03 09:25	So SUMO may take by file properties the files as the same and the item gets values for one of files instances ( last scanned ? ). It can be general issue for multiple 64/32b files.

(0001036) poutnikg (reporter) 2012-08-07 13:25	Now it is for me the exact opposite: SUMO detects only my 64bit Adobe flash plugins, but not 32bit.

(0001159) Kyle_Katarn (administrator) 2012-08-20 23:23	Would you please download test build 171 ( http://www.kcsoftwares.com/beta/sumo_sysnative.exe [^] ) and tell me if it improved the situation ?