View Issue Details

IDProjectCategoryView StatusLast Update
0003133SUMoBugpublic2016-03-19 23:29
ReporterbirkoffAssigned ToKyle_Katarn 
PriorityimmediateSeveritycrashReproducibilityalways
Status resolvedResolutionfixed 
Product Version4.1.2 
Target Version4.1.3Fixed in Version4.1.3 
Summary0003133: Error windows on starting sumo
DescriptionAfter updating to 4.1.2 I see error window on starting sumo
TagsNo tags attached.

Relationships

related to 0003574 closedKyle_Katarn notif if your subbed "payed version" 

Activities

birkoff

2015-09-19 04:32

reporter  

1.png (4,949 bytes)
1.png (4,949 bytes)

birkoff

2015-09-19 04:33

reporter  

2.png (6,125 bytes)
2.png (6,125 bytes)

birkoff

2015-09-19 04:34

reporter   ~0002038

sumo.log:

Info [15-09-19 08:29:36] Closing SUMo
Info [15-09-19 08:28:02] Portable : Yes
Info [15-09-19 08:28:02] Administrator : No
Info [15-09-19 08:28:02] 64Bits : Yes
Info [15-09-19 08:28:02] Windows : 6.3 (Windows8.1)
Info [15-09-19 08:28:02] SUMo (Software Updates Monitor) v4.1.2.281
Info [15-09-19 08:28:02] D:\Utils\sumo\SUMo.exe
Info [15-09-19 08:28:02] Starting

Kyle_Katarn

2015-09-19 10:59

administrator   ~0002039

Do you have a SUMo PRO licence ?

birkoff

2015-09-19 11:01

reporter   ~0002040

Yes.

Kyle_Katarn

2015-09-19 13:36

administrator   ~0002041

Please send me your name & serial at contact [@] kcsoftwares.com for troublesshoting.
I'll send you a fixed version immediately.

Is the problem systematic ? Is it leading to a crash ?

Kyle

birkoff

2015-09-19 13:42

reporter   ~0002042

Yes, systematic.

Mail was sent.

Kyle_Katarn

2015-09-19 14:19

administrator   ~0002043

Thanks

Issue History

Date Modified Username Field Change
2015-09-19 04:32 birkoff New Issue
2015-09-19 04:32 birkoff File Added: 1.png
2015-09-19 04:33 birkoff File Added: 2.png
2015-09-19 04:34 birkoff Note Added: 0002038
2015-09-19 10:59 Kyle_Katarn Note Added: 0002039
2015-09-19 10:59 Kyle_Katarn Assigned To => Kyle_Katarn
2015-09-19 10:59 Kyle_Katarn Status new => feedback
2015-09-19 11:01 birkoff Note Added: 0002040
2015-09-19 13:36 Kyle_Katarn Note Added: 0002041
2015-09-19 13:42 birkoff Note Added: 0002042
2015-09-19 14:19 Kyle_Katarn Note Added: 0002043
2015-09-19 14:20 Kyle_Katarn Priority normal => immediate
2015-09-19 14:20 Kyle_Katarn Severity minor => crash
2015-09-19 14:20 Kyle_Katarn Target Version => 4.1.3
2015-09-19 14:20 Kyle_Katarn Status feedback => confirmed
2015-09-19 14:24 Kyle_Katarn Status confirmed => resolved
2015-09-19 14:24 Kyle_Katarn Fixed in Version => 4.1.3
2015-09-19 14:24 Kyle_Katarn Resolution open => fixed
2016-03-19 23:29 Kyle_Katarn Relationship added related to 0003574