Search found 12 matches

by dschulze
Wed Aug 08, 2018 3:45 pm
Forum: SUMo
Topic: False update notifications
Replies: 3
Views: 3738

Re: False update notifications

That's not what I want though. I don't want it to ignore this program. I want it to let me know when there really is an update available. Why does it tell me there's an updated version when there isn't one? Interestingly, SUMo only flags this program as out of date sometimes. Right at this moment it...
by dschulze
Mon Aug 06, 2018 5:56 pm
Forum: SUMo
Topic: False update notifications
Replies: 3
Views: 3738

False update notifications

I get this problem frequently. SUMo tells me that a certain program has an update available. I install the latest version from the program's website, and SUMo still tells me it's outdated. I tried the trick of skipping the update for, let's say, a week. Usually that trick works. At the end of the we...
by dschulze
Fri Mar 09, 2018 12:43 am
Forum: KCleaner
Topic: Not cleaning browser cache files
Replies: 3
Views: 4819

Re: Not cleaning browser cache files

I have added some details to the bug report (https://www.kcsoftwares.com/bugs/view.php?id=4732) showing the exact locations of files KCleaner is not reaching. That should save some time running around for the technician fixing the problem.
by dschulze
Thu Feb 08, 2018 12:35 am
Forum: KCleaner
Topic: Not cleaning browser cache files
Replies: 3
Views: 4819

Not cleaning browser cache files

I am using Windows 7 Home edition. I have noticed KCleaner doesn't delete browser cache files. I also use CCleaner, and it still finds cache files that KCleaner left behind. First, here are my KCleaner settings: KCleaner caches.JPG After running KCleaner, CCleaner finds these files: CCleaner.JPG CCl...
by dschulze
Wed Dec 27, 2017 3:31 pm
Forum: KCleaner
Topic: Doesn't clean Google Earth files
Replies: 3
Views: 2838

Re: Doesn't clean Google Earth files

Fixed as of today. Thank you.
by dschulze
Sat Dec 23, 2017 5:25 pm
Forum: AudioGrail
Topic: Infected?
Replies: 4
Views: 9149

Re: Infected?

Funny. Now it doesn't do it anymore. It seems to run normally with no complaints from AVG. Maybe someone else reported it, and they fixed it. (?)
by dschulze
Mon Dec 18, 2017 11:36 pm
Forum: AudioGrail
Topic: Infected?
Replies: 4
Views: 9149

Re: Infected?

Whoops! I forgot to mention: I have the paid version of AudioGrail. I don't recall any of the previous installs of it causing any problems.
by dschulze
Mon Dec 18, 2017 11:33 pm
Forum: AudioGrail
Topic: Infected?
Replies: 4
Views: 9149

Infected?

I tried to install the newest version of AudioGrail. But my anti-virus program (AVG free version) stopped the install telling me it might be something bad. After about 10 seconds though, it apologized for the wait, said there was nothing wrong with it and continued installing. But as soon as the ins...
by dschulze
Fri Nov 17, 2017 10:32 pm
Forum: KCleaner
Topic: Hangs temporarily
Replies: 3
Views: 2646

Re: Hangs temporarily

What is the location of these Windows installer files on the hard drive? Can I delete them manually? Why isn't KCleaner deleting them? (Or, maybe it is cleaning them out but it keeps checking for them anyway?)
by dschulze
Wed Nov 15, 2017 5:45 pm
Forum: KCleaner
Topic: Doesn't clean Google Earth files
Replies: 3
Views: 2838

Doesn't clean Google Earth files

KCleaner can't find the temporary cache files for Google Earth, even though the settings are okay to clean it. I am having the same problem with another cleaning program. It looks like Google changed the location of the cache files in a recent update to Google Earth. After doing some research, I thi...