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Hangs temporarily

Posted: Wed Nov 15, 2017 5:39 pm
by dschulze
I always use the Basic mode in KCleaner, using the Clean button. But whenever I run it, it seems to hang while it says "Windows installer duplicates." It may sit there, seemingly doing nothing, for maybe 1 or even 2 minutes. Once it gets to other things though, it seems to move along more quickly. (This is an intermittent problem.) What am I doing wrong?

Re: Hangs temporarily

Posted: Thu Nov 16, 2017 11:18 pm
by Kyle_Katarn
You probably have lots of Windows installer files (probably old installation of Windows) ?

To skip this step and save time (if no longer finding any duplicates) just "uncheck" Windows Installer Duplicate in Settings.

Re: Hangs temporarily

Posted: Fri Nov 17, 2017 10:32 pm
by dschulze
What is the location of these Windows installer files on the hard drive? Can I delete them manually? Why isn't KCleaner deleting them? (Or, maybe it is cleaning them out but it keeps checking for them anyway?)

Re: Hangs temporarily

Posted: Sat Nov 18, 2017 9:56 am
by Kyle_Katarn
KCleaner is only deleting th useless ones.