APPLICATION ERROR #804

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MantisBT
View Issue Details
ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6552 [SUMo] Refactoring minor have not tried 2021-05-17 21:05 2021-05-17 21:05
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: assigned Product Version:  
Product Build: Resolution: open  
Projection: none      
ETA: none Fixed in Version:  
    Target Version: 5.12.14  
Summary: Wrong company name for PouchinTV Mod
Description: Pouchin TV Mod by >

https://www.kcsoftwares.com/sumo/view.php?prot=2&ProductName=Pouchin+TV+Mod+%2864+bits%29&Company=%3E
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
There are no notes attached to this issue.

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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6551 [SUMo] Refactoring minor have not tried 2021-05-17 20:47 2021-05-17 20:48
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: assigned Product Version:  
Product Build: Resolution: open  
Projection: none      
ETA: none Fixed in Version:  
    Target Version: 5.12.14  
Summary: Improve local version display
Description: aShampoo winOptimizer 19 :
Local version displayed as v 19.00.11
The update is reported as v 19.0.11.0

Local version should either be 19.0.11.0 (full 4 block format) or 19.0.11 (trim unncessary 0)
This discrepancy raise regular comments / question from users
Tags:
Steps To Reproduce:
Additional Information:
Attached Files: SUMo Beta GUI.jpg (222,648 bytes) 2021-05-17 20:48
https://www.kcsoftwares.com/bugs/file_download.php?file_id=1515&type=bug
jpg
Notes
(0004294)
Kyle_Katarn   
2021-05-17 20:48   

View Issue Details
ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6550 [SUMo] Refactoring minor have not tried 2021-05-16 21:33 2021-05-16 21:33
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 5.12.14  
    Target Version: 5.12.14  
Summary: Better Edge/EdgeWebView filtering
Description: Better Edge/EdgeWebView filtering
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
There are no notes attached to this issue.

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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6548 [SUMo] Refactoring minor have not tried 2021-05-16 20:44 2021-05-16 21:28
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 5.12.14  
    Target Version: 5.12.14  
Summary: "pwahelper" and "msedge_*" to be redirected to Edge
Description: "pwahelper" and "msedge_*" to be redirected to Edge
Tags:
Steps To Reproduce:
Additional Information:
Attached Files: BF774E8C9ED2491883A769067ACF434C.png (154,472 bytes) 2021-05-16 20:44
https://www.kcsoftwares.com/bugs/file_download.php?file_id=1514&type=bug
png
There are no notes attached to this issue.

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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6549 [SUMo] Refactoring minor have not tried 2021-05-16 21:23 2021-05-16 21:24
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 5.12.14  
    Target Version: 5.12.14  
Summary: "IEToEdge BHO" to be filtered out (sub product)
Description: "IEToEdge BHO" to be filtered out (sub product)
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
There are no notes attached to this issue.

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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6546 [SUMo] New Feature tweak always 2021-05-16 13:22 2021-05-16 19:30
Reporter: redtails Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: low OS Version:  
Status: feedback Product Version: 5.12.13  
Product Build: Resolution: open  
Projection: none      
ETA: none Fixed in Version:  
    Target Version:  
Summary: Font size settings
Description: Could you add font size settings to SUMO, please?
Tags: Accessibility, DPI, font
Steps To Reproduce: -open program
-can barely read list
-font is tiny
-go into settings
-don't see font size or dpi settings

-no I do not want to edit whole-system DPI settings
Additional Information:
Attached Files: image.png (109,135 bytes) 2021-05-16 17:07
https://www.kcsoftwares.com/bugs/file_download.php?file_id=1513&type=bug
png
Notes
(0004290)
Kyle_Katarn   
2021-05-16 14:18   
screenshot + system settings (resolution, DPI,...) please
(0004292)
redtails   
2021-05-16 17:07   
1440p, scaling 100%
(0004293)
Kyle_Katarn   
2021-05-16 19:30   
Looks nice and clean.... what's not rendering properly ?

View Issue Details
ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6547 [SUMo] Refactoring minor have not tried 2021-05-16 15:42 2021-05-16 19:29
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 5.12.14  
    Target Version: 5.12.14  
Summary: Wrong version reported for Ashampoo WinOptimizer with multiple versions are intalled
Description: Wrong version reported for Ashampoo WinOptimizer with multiple versions are intalled


Noticed the following minor incompleteness with SUMo detection after having installed WinOptimizer 19 so that WinOptimizer 18 is still installed on the system.
The new version (19) is detected correctly, but with the old version 18 SUMo fails.
SUMo should report that the current version is 18.00.19, and that there is an update available, namely 19.00.11.
This may be a bit tricky, but the fact that the versions are installed in different folders, may help observing the situation.
C:\Program Files (x86)\Ashampoo\Ashampoo WinOptimizer 18\WO18.exe
C:\Program Files (x86)\Ashampoo\Ashampoo WinOptimizer 19\WO19.exe
The version information can be found in the following file(s)
C:\Program Files (x86)\Ashampoo\Ashampoo WinOptimizer 18\product.xml
C:\Program Files (x86)\Ashampoo\Ashampoo WinOptimizer 19\product.xml
The former contains the value: "<value-store revision-18.00.19="0"></value-store>"
The latter contains the value: "<value-store revision-19.00.11="0"></value-store>"

This is as per design following 0005108 but could be improved.
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
There are no notes attached to this issue.

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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
5108 [SUMo] Refactoring minor have not tried 2018-09-24 21:47 2021-05-16 19:29
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 5.9  
    Target Version: 5.9  
Summary: Ashampoo Undeleter not detected properly
Description: Ashampoo Undeleter not detected properly

User feedback :

Recently I installed Ashampoo Undeleter.
 SUMo calls it Ashampoo WinOptimizer.
I just wanted to inform you.

+ wrong version reported
Tags:
Steps To Reproduce:
Additional Information:
Attached Files: Undeleter.PNG (28,952 bytes) 2018-09-25 20:55
https://www.kcsoftwares.com/bugs/file_download.php?file_id=1025&type=bug
png
There are no notes attached to this issue.

View Issue Details
ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
4338 [SUMo] New Feature minor have not tried 2017-05-03 20:59 2021-05-16 14:19
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: assigned Product Version:  
Product Build: Resolution: open  
Projection: none      
ETA: none Fixed in Version:  
    Target Version: Short term  
Summary: HiDPI issues
Description: use MainDlg.Scaled = false (tbc)
Tags:
Steps To Reproduce:
Additional Information:
Attached Files: hidpi-150-percent-scaling.jpg (493,375 bytes) 2018-11-03 17:16
https://www.kcsoftwares.com/bugs/file_download.php?file_id=1045&type=bug
Notes
(0002868)
glen-84   
2018-04-08 17:52   
I'm using a 4k monitor with 200% scaling on Windows 10:

* The fonts are not anti-aliased (menu/status bar fonts are anti-aliased, but blurry)
* The icons require higher resolution images
(0002869)
Kyle_Katarn   
2018-04-08 17:53   
May i see a screenshot please ?
(0002870)
glen-84   
2018-04-08 18:07   
Do you have a HiDPI monitor? If not, I don't know if you'll be able to see the problems.
(0002871)
Kyle_Katarn   
2018-04-08 18:16   
ok, i'll try to reproduce
(0003095)
cloudy.out.here   
2018-11-03 17:16   
I'm also affected by this issue and would love to see it fixed. Using a 4k display with scaling in Windows 10 set to 150%. I've attached a screenshot of the browser and SUMo opened side by side. Apart from the title bar, SUMo looks blurry.

View Issue Details
ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
5478 [SUMo] Bug minor always 2019-05-11 18:05 2021-05-16 14:18
Reporter: wolf Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: acknowledged Product Version: 5.9  
Product Build: Resolution: open  
Projection: none      
ETA: none Fixed in Version:  
    Target Version: Short term  
Summary: display of text in status line (HiDPI)
Description: Please render the behaviour of the status lines of SUMo at the bottom deterministic, including the display of text. When installing SUMo on my devices in spring of last year (after Secunia PSI becoming obsolete), the status lines behaved consistently, showing graphical progress bars and various status text information at the bottom and still happening on one of my devices as shown in the screenshot for scanning. On other devices, the second status line with text information doesn't display anymore, regardless if showing at some local default window size or full screen mode as you may see in most other screenshots already provided and repeated here for the HP company name consolidation resp. rationalization. Its over the time of use, this text line gots lost on most devices and I don't see a configuration option for that undesired behaviour nor how to return to the original behaviour. So it seems yet out of my control.
Tags:
Steps To Reproduce:
Additional Information:
Attached Files: sumo.scan.20190510.png (186,115 bytes) 2019-05-11 18:06
https://www.kcsoftwares.com/bugs/file_download.php?file_id=1123&type=bug
png

sumo.hp.20190508.II.png (85,731 bytes) 2019-05-11 18:06
https://www.kcsoftwares.com/bugs/file_download.php?file_id=1124&type=bug
png
Notes
(0003280)
Kyle_Katarn   
2019-05-12 09:52   
Looks like it's simply due to 0004338
Do you confirm you're using HiDPI configuration ? (looks like it's the case, looking at your screenshot)
(0003284)
wolf   
2019-05-13 02:14   
I know the abbreviation HiDPI. But I'm not sure about its meaning. What does it mean?
And how may I determine if this is the case for me?

I can say that usually, I don't use a 4K display although this may happen from time to time. The situation described and the screenshots supplied were on Full HD displays with no 4K display attached. And I think that Full HD displays became standard for a few years now, first for PC and later also for notebooks and smartphones.
(0003285)
wolf   
2019-05-13 16:41   
I further observer that the issue with status line doesn't appear on that same device for DUMo while happening for SUMo. It's the same display resultion.

If I take data of Intel Graphics tool, then it reports display size of the screen differently. With this size reported, Full HD corresponds to a resolution of about 143.89 dpi. Former standard resolution on former devices and operating systems have long been 96 dpi. And according to what I know of HiDPI, the relation to resolution is indirect not direct, usually starting with 192 dpi with corresponding configuration.
(0003286)
Kyle_Katarn   
2019-05-13 19:35   
Very interesting details !
Is DUMo showing fine in High DPI ??
(0003289)
wolf   
2019-05-13 22:47   
Yes, you understood correctly that DUMo is not showing any problems on my main device while SUMo lost its text status line with this middle resolution. I don't know if you call it HiDPI. And I don't know if its relevant, I also used scaling set at 175% for text (not graphics).

Note https://www.kcsoftwares.com/bugs/view.php?id=4338#c2868 is the situation which I've learned being called HiDPI configuration while note https://www.kcsoftwares.com/bugs/view.php?id=4338#c3095 is not such a configuration although also using a 4K display as the user of the previous note. And opposed to that context, my display resolution is just full HD with standard display size for notebook. My configuration and the configuration of that last note may expect symptoms due to aliasing. That's something different to disappearing part of a window. These scalings of 125% and 175% are not called HiDPI configuration as far as I know.

I don't remember if it was days or weeks that SUMo showed correctly on this device, and for several months now showing this strange effect.

When I now examined the effects for changing scaling to the value automatically recommended by Windows for my device, things changed. This recommended value was scaling of 125% for text only. And as a result, changeing forced a logoff and the following logon and SUMo check showed the missing bottom status text line back again. Other applications including DUMo had no such dependencies.
(0003290)
wolf   
2019-05-14 01:08   
I now checked also on my other device with this effect. It has a smaller display and a smaller resolution of just HD, not full HD. Calculating dpi I came to almost 146.5 dpi. There the scaling was user defined at 125% text which coincided with the value recommended automatically by Windows. When replacing 125% user defined by 125%, the text status line at the bottom reappeared also. I've no clue what's the difference between 125% user defined scaling and 125% system scaling for text.
(0003291)
Kyle_Katarn   
2019-05-14 20:59   
I never tried this... this probably opens a new field of investigations ! Thanks !
(0003299)
wolf   
2019-05-16 18:38   
The issue is clear, feedback provided, work-around detected and reported solution still not clear but issue scheduled. Why didn't the state of this issue still remain in state feedback expected?
What kind of feedback do you still expect by whom before changing state of this issue?
(I can't tell into which state I expect as I didn't find the workflow documentation.)
(0003305)
Kyle_Katarn   
2019-05-16 20:54   
Sorry, my mistake. Status is now set to acknowledge.

View Issue Details
ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6098 [SUMo] New Feature minor have not tried 2020-06-14 16:58 2021-05-16 14:18
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: assigned Product Version:  
Product Build: Resolution: open  
Projection: none      
ETA: none Fixed in Version:  
    Target Version: 5.12.x  
Summary: Custom list font size setting (for HiDPI screens)
Description: Custom list font size setting (for HiDPI screens)
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
There are no notes attached to this issue.

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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6545 [SUMo] Refactoring minor have not tried 2021-05-16 11:21 2021-05-16 11:22
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 5.12.14  
    Target Version: 5.12.14  
Summary: Powershell to be supported even if Microsoft products are not enabled
Description: Powershell to be supported even if Microsoft products are not enabled
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6531 [SUMo] Refactoring minor have not tried 2021-05-04 21:04 2021-05-16 11:21
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 5.12.14  
    Target Version: 5.12.14  
Summary: "pwsh" by Microsoft shall be displayed as PowerShell
Description: "pwsh" by Microsoft shall be displayed as PowerShell

https://www.kcsoftwares.com/sumo/start/searchsumo.php?query=pwsh
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6530 [SUMo] Refactoring minor have not tried 2021-05-03 21:11 2021-05-16 11:08
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 5.12.14  
    Target Version: 5.12.14  
Summary: Bose Device Updater should not be filtered out
Description: Bose Device Updater should not be filtered out
Tags:
Steps To Reproduce:
Additional Information:
Attached Files: Capture d’écran 2021-05-03 211051.png (83,259 bytes) 2021-05-03 21:11
https://www.kcsoftwares.com/bugs/file_download.php?file_id=1511&type=bug
png
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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6544 [SUMo] New Feature minor have not tried 2021-05-14 09:16 2021-05-14 09:16
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: assigned Product Version:  
Product Build: Resolution: open  
Projection: none      
ETA: none Fixed in Version:  
    Target Version: 5.12.14  
Summary: Link to software ChangeLogs from SUMo client / Web page
Description: Link to software ChangeLogs from SUMo client / Web page

Client : PRO version only

https://www.kcsoftwares.com/forum/viewtopic.php?f=11&t=3990
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
There are no notes attached to this issue.

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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6539 [SUMo] Refactoring minor have not tried 2021-05-07 13:16 2021-05-13 19:29
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: assigned Product Version:  
Product Build: Resolution: open  
Projection: none      
ETA: none Fixed in Version:  
    Target Version: 5.12.14  
Summary: "Cyber Power Systems, Inc." company name rationalization and missing company name/wrong version numbe for "PowerPanel Personal"
Description: "Cyber Power Systems, Inc." company name rationalization

"Cyber Power Systems, Inc." => good
"CyberPower Systems, Inc."

https://www.kcsoftwares.com/sumo/start/searchsumo.php?query=power+systems
https://www.kcsoftwares.com/sumo/view.php?prot=2&ProductName=PowerPanel+Personal&Company=
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
Notes
(0004287)
Kyle_Katarn   
2021-05-07 19:21   
User report :

SUMo lists two separate versions of Powerpanel—Business and Personal—despite the fact that I have only the personal version installed. This entry reflects that 2.0 of the business edition is installed, despite the fact that I have version 2.2.2 (the latest version) installed. The other entry lists out as Powerpanel Personal, but the version number of 0.1 suggests that it is a system tray applet, and not the main program.
I’ve pasted the relevant info below:
PowerPanel Business Edition Cyber Power Systems, Inc. 2.0.0.0 OK C:\Program Files (x86)\CyberPower PowerPanel Personal\bin\ppuser.exe
PowerPanel Personal 0.1.0.0 OK C:\Program Files (x86)\CyberPower PowerPanel Personal\PowerPanel Personal.exe

View Issue Details
ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6527 [SUMo] Refactoring minor have not tried 2021-05-02 21:08 2021-05-13 19:29
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: assigned Product Version:  
Product Build: Resolution: open  
Projection: none      
ETA: none Fixed in Version:  
    Target Version: 5.12.14  
Summary: EOS Utility v2 and v3 shall be detected as 2 distinct products
Description: Both eos utility versions are have prod status. The successor of EAO utility v2 is not v3, it remains a v2 version. Depending on camera and lenses you will have a v2 and a v3 version installed
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6513 [SUMo] Refactoring minor have not tried 2021-04-23 22:25 2021-05-13 19:29
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: assigned Product Version:  
Product Build: Resolution: open  
Projection: none      
ETA: none Fixed in Version:  
    Target Version: 5.12.14  
Summary: SUMo does not automatically expand short path name to long path name
Description: SUMo does not automatically expand short path name to long path name

May lead to undetected multiple listing of a single file. See screenshot.

Refer to GetLongPathName API
Tags:
Steps To Reproduce:
Additional Information:
Attached Files: smartdraw.jpg (51,777 bytes) 2021-04-23 22:25
https://www.kcsoftwares.com/bugs/file_download.php?file_id=1505&type=bug
jpg
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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6512 [SUMo] Bug minor have not tried 2021-04-23 22:14 2021-05-13 19:29
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: assigned Product Version:  
Product Build: Resolution: open  
Projection: none      
ETA: none Fixed in Version:  
    Target Version: 5.12.14  
Summary: "FortiClient VPN" confused with "FortiClient"
Description: "FortiClient VPN" confused with "FortiClient"

[SUMo] Error Report for FortiClient (64 bits) by Fortinet Inc. v 6.4.2.1580 - SUMo reports Update beschikbaar (6.4.3.1608)

FortiClient VPN with the last build is 6.4.2.1580, the full FortiClient 6.4 version (paid version) has indeed version 6.4.3.1608.

So the version of the free FortiClient VPN is not properly detected and confused with paid FortiClient.

https://www.forticlient.com/downloads
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
There are no notes attached to this issue.

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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6501 [SUMo] New Feature feature always 2021-04-19 10:18 2021-05-13 19:29
Reporter: DenalB Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: acknowledged Product Version: 5.12.11  
Product Build: Resolution: open  
Projection: none      
ETA: none Fixed in Version:  
    Target Version: 5.12.14  
Summary: Microsoft Teams detection not working
Description: I was wondering that Microsoft Teams is not listed in SUMo. So I don't know if there is a newer version available.


See comment below :
Actually the following EXE is scanned:
"C:\Users\DenalB\AppData\Local\Microsoft\Teams\Update.exe"

This EXE should be scanned:
"C:\Users\DenalB\AppData\Local\Microsoft\Teams\current\Teams.exe"

Verbose [21-04-19 10:20:20] Removing C:\Users\DenalB\AppData\Local\Microsoft\Teams\current\Teams.exe (Cause : Microsoft Produkt-Unterstützung deaktiviert (Microsoft Teams (64 bits) / Microsoft / 1.4.0.8872 ))
=> teams.exe should not be filtered
Tags:
Steps To Reproduce: I just dragged the installation folder into the SUMo window but still Microsoft Teams is not detected.
Additional Information:
Attached Files: Teams_Properties.jpg (75,307 bytes) 2021-04-19 10:39
https://www.kcsoftwares.com/bugs/file_download.php?file_id=1489&type=bug
jpg

Teams_SUMo.jpg (40,054 bytes) 2021-04-19 10:39
https://www.kcsoftwares.com/bugs/file_download.php?file_id=1490&type=bug
jpg

Teams_version.jpg (7,909 bytes) 2021-04-19 10:39
https://www.kcsoftwares.com/bugs/file_download.php?file_id=1491&type=bug
jpg
Notes
(0004259)
DenalB   
2021-04-19 10:23   
Sorry, I found the problem...

First, I dragged the wrong folder into the SUMo window. The folder must be "C:\Users\DenalB\AppData\Local\Microsoft\Teams\current\".

Second, I disabled scanning for Microsoft products in settings. Log file output gave me the hint.

-----------------------------------------------------------------------------------

Info [21-04-19 10:20:27] Main Server Online (1094 ms)
Info [21-04-19 10:20:26] Alt Server Online (47 ms)
Info [21-04-19 10:20:26] Alt Server Status Query
Info [21-04-19 10:20:26] Main Server Status Query
Verbose [21-04-19 10:20:26] Servers Status Query
Info [21-04-19 10:20:20] Loading finished : 72 / 72 items loaded
Info [21-04-19 10:20:20] Creating database backup
Info [21-04-19 10:20:20] Loading... Done.
Info [21-04-19 10:20:20] Removing useless skipped items... Done.
Info [21-04-19 10:20:20] Removing useless skipped items...
Info [21-04-19 10:20:20] Filtering duplicate items... Done.
Info [21-04-19 10:20:20] Filtering duplicate items
Info [21-04-19 10:20:20] Removing unnecessary files... Done.
Verbose [21-04-19 10:20:20] Removing C:\Users\DenalB\AppData\Local\Microsoft\Teams\current\Teams.exe (Cause : Microsoft Produkt-Unterstützung deaktiviert (Microsoft Teams (64 bits) / Microsoft / 1.4.0.8872 ))
Verbose [21-04-19 10:20:20] Removing C:\Users\DenalB\AppData\Local\Microsoft\Teams\current\Squirrel.exe (Cause : Microsoft Produkt-Unterstützung deaktiviert (Microsoft Teams / Microsoft / 1.10.56.0 ))
Info [21-04-19 10:20:20] Removing unnecessary files
Verbose [21-04-19 10:20:20] Loading time : 2062ms
Verbose [21-04-19 10:20:20] Loading 74/74 : C:\Users\DenalB\AppData\Local\Microsoft\Teams\current\Teams.exe
Verbose [21-04-19 10:20:20] Loading 73/74 : C:\Users\DenalB\AppData\Local\Microsoft\Teams\current\Squirrel.exe
Verbose [21-04-19 10:20:20] Loading 72/74 : C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\uplay.exe
Verbose [21-04-19 10:20:20] Loading 71/74 : C:\Program Files\TechSmith\Snagit 2021\Snagit32.exe
Verbose [21-04-19 10:20:20] Loading 70/74 : C:\Program Files (x86)\Citrix\ICA Client\SelfServicePlugin\SelfServicePlugin.exe
Verbose [21-04-19 10:20:20] Loading 69/74 : C:\Program Files\WinRAR\WinRAR.exe
Verbose [21-04-19 10:20:20] Loading 68/74 : C:\Program Files (x86)\VyprVPN\VyprVPN.exe
Verbose [21-04-19 10:20:20] Loading 67/74 : C:\Program Files\VueScan\vuescan.exe
Verbose [21-04-19 10:20:20] Loading 66/74 : C:\Program Files\Vivaldi\Application\vivaldi.exe
Verbose [21-04-19 10:20:20] Loading 65/74 : C:\Program Files\Video Hub App 3\Video Hub App 3.exe
Verbose [21-04-19 10:20:20] Loading 64/74 : C:\Program Files\TotalCMD\TOTALCMD64.EXE
Verbose [21-04-19 10:20:20] Loading 63/74 : C:\Program Files (x86)\TeamViewer\TeamViewer.exe
Verbose [21-04-19 10:20:20] Loading 62/74 : C:\Program Files (x86)\KC Softwares\SUMo\SUMo.exe
Verbose [21-04-19 10:20:20] Loading 61/74 : C:\Program Files (x86)\Steam\Steam.exe
Verbose [21-04-19 10:20:20] Loading 60/74 : D:\Battle.net\StarCraft\x86\StarCraft.exe
Verbose [21-04-19 10:20:20] Loading 59/74 : C:\Users\DenalB\AppData\Roaming\Spotify\Spotify.exe
Verbose [21-04-19 10:20:20] Loading 58/74 : C:\Program Files\Common Files\SysDev Laboratories\softmanager.exe
Verbose [21-04-19 10:20:20] Loading 57/74 : C:\Program Files (x86)\Samsung\Samsung Magician\SamsungMagician.exe
Verbose [21-04-19 10:20:20] Loading 56/74 : C:\Program Files\Samsung\Eco Driver Pack\itdrveu.exe
Verbose [21-04-19 10:20:20] Loading 55/74 : C:\Program Files\Rockstar Games\Launcher\LauncherPatcher.exe
Verbose [21-04-19 10:20:20] Loading 54/74 : C:\Program Files\Rockstar Games\Launcher\Launcher.exe
Verbose [21-04-19 10:20:20] Loading 53/74 : C:\Program Files\VS Revo Group\Revo Uninstaller Pro\RevoUninPro.exe
Verbose [21-04-19 10:20:20] Loading 52/74 : C:\Program Files\Data Recovery\ufs-explorer-std.exe
Verbose [21-04-19 10:20:20] Loading 51/74 : C:\Users\DenalB\AppData\Local\Playnite\Playnite.DesktopApp.exe
Verbose [21-04-19 10:20:20] Loading 50/74 : C:\Program Files\PhotoSync\PhotoSync.exe
Verbose [21-04-19 10:20:20] Loading 49/74 : C:\Program Files\Tracker Software\PDF Editor\PDFXEdit.exe
Verbose [21-04-19 10:20:20] Loading 48/74 : C:\Program Files (x86)\Origin\Origin.exe
Verbose [21-04-19 10:20:19] Loading 47/74 : C:\Program Files\NVIDIA Corporation\NVIDIA GeForce Experience\NVIDIA GeForce Experience.exe
Verbose [21-04-19 10:20:19] Loading 46/74 : C:\Program Files (x86)\Notepad++\notepad++.exe
Verbose [21-04-19 10:20:19] Loading 45/74 : C:\Program Files (x86)\NortonInstaller\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NGC\562C4DD5\22.21.2.50\InstStub.exe
Verbose [21-04-19 10:20:19] Loading 44/74 : C:\Program Files\Norton Security\Engine\22.21.2.50\uiStub.exe
Verbose [21-04-19 10:20:19] Loading 43/74 : C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe
Verbose [21-04-19 10:20:19] Loading 42/74 : C:\Program Files\Macrium\Reflect\Reflect.exe
Verbose [21-04-19 10:20:19] Loading 41/74 : C:\Program Files\Logitech Gaming Software\LCore.exe
Verbose [21-04-19 10:20:19] Loading 40/74 : C:\Program Files\LockHunter\LockHunter.exe
Verbose [21-04-19 10:20:19] Loading 39/74 : C:\Users\DenalB\AppData\Local\JDownloader 2.0\JDownloader2.exe
Verbose [21-04-19 10:20:19] Loading 38/74 : C:\Program Files (x86)\VyprVPN\InstallTAP.exe
Verbose [21-04-19 10:20:19] Loading 37/74 : C:\Program Files (x86)\Inno Script Studio\ISStudio.exe
Verbose [21-04-19 10:20:19] Loading 36/74 : C:\Program Files (x86)\icofx3\icofx3.exe
Verbose [21-04-19 10:20:19] Loading 35/74 : HASHTAB
Verbose [21-04-19 10:20:19] Loading 34/74 : C:\Program Files (x86)\GOG Galaxy\GalaxyClient.exe
Verbose [21-04-19 10:20:19] Loading 33/74 : C:\Program Files (x86)\GameSave Manager v3\gs_mngr_3.exe
Verbose [21-04-19 10:20:19] Loading 32/74 : C:\Users\DenalB\AppData\Local\Programs\franz\Franz.exe
Verbose [21-04-19 10:20:19] Loading 31/74 : C:\Program Files (x86)\FPS Monitor\FPSMonitor.exe
Verbose [21-04-19 10:20:19] Loading 30/74 : C:\Program Files\Mozilla Firefox\firefox.exe
Verbose [21-04-19 10:20:19] Loading 29/74 : C:\Program Files\Everything\Everything.exe
Verbose [21-04-19 10:20:19] Loading 28/74 : C:\Program Files (x86)\Epic Games\Launcher\Portal\Binaries\Win32\EpicGamesLauncher.exe
Verbose [21-04-19 10:20:19] Loading 27/74 : C:\Program Files (x86)\eM Client\MailClient.exe
Verbose [21-04-19 10:20:19] Loading 26/74 : C:\Program Files (x86)\EaseUS\EaseUS Todo PCTrans\bin\x64\TBFVSS64.exe
Verbose [21-04-19 10:20:19] Loading 25/74 : C:\Program Files\DVDFab\DVDFab 12\DVDFab64.exe
Verbose [21-04-19 10:20:19] Loading 24/74 : C:\Program Files (x86)\DVD Profiler\dvdpro.exe
Verbose [21-04-19 10:20:19] Loading 23/74 : C:\Program Files (x86)\KC Softwares\DUMo\DUMo.exe
Verbose [21-04-19 10:20:18] Loading 22/74 : C:\Program Files (x86)\Dell\Dell Display Manager\ddm.exe
Verbose [21-04-19 10:20:18] Loading 21/74 : C:\Program Files\DAEMON Tools Ultra\DTUltra.exe
Verbose [21-04-19 10:20:18] Loading 20/74 : C:\Program Files\CrystalDiskInfo\DiskInfo64.exe
Verbose [21-04-19 10:20:18] Loading 19/74 : C:\Program Files\CrystalDiskInfo\DiskInfo32.exe
Verbose [21-04-19 10:20:18] Loading 18/74 : C:\Program Files (x86)\Creative\ALchemy\ALchemy.exe
Verbose [21-04-19 10:20:18] Loading 17/74 : C:\Program Files (x86)\Bethesda.net Launcher\BethesdaNetLauncher.exe
Verbose [21-04-19 10:20:18] Loading 16/74 : C:\Program Files (x86)\Battle.net\Battle.net.exe
Verbose [21-04-19 10:20:18] Loading 15/74 : C:\Program Files\Basta Computing\ZMover\ZMover.exe
Verbose [21-04-19 10:20:18] Loading 14/74 : C:\Program Files (x86)\Bandicam\bdfix.exe
Verbose [21-04-19 10:20:18] Loading 13/74 : C:\Program Files (x86)\Bandicam\bdcam.exe
Verbose [21-04-19 10:20:18] Loading 12/74 : C:\Program Files\Avidemux 2.7 VC++ 64bits\avidemux.exe
Verbose [21-04-19 10:20:18] Loading 11/74 : C:\Program Files (x86)\Ashampoo\Ashampoo WinOptimizer 18\WO18.exe
Verbose [21-04-19 10:20:18] Loading 10/74 : C:\Program Files (x86)\Arq 7\ArqMonitorExe\ArqMonitor.exe
Verbose [21-04-19 10:20:18] Loading 9/74 : C:\Program Files (x86)\Arq 7\ArqExe\Arq.exe
Verbose [21-04-19 10:20:18] Loading 8/74 : C:\Program Files\ArchiCrypt\ArchiCrypt Live 8\ACLive8.exe
Verbose [21-04-19 10:20:18] Loading 7/74 : C:\Program Files (x86)\AOMEI Partition Assistant\PartAssist.exe
Verbose [21-04-19 10:20:18] Loading 6/74 : C:\Program Files\Aiseesoft Studio\Aiseesoft Blu-ray Player\Aiseesoft Blu-ray Player.exe
Verbose [21-04-19 10:20:18] Loading 5/74 : C:\Program Files (x86)\FinalWire\AIDA64 Extreme\aida64.exe
Verbose [21-04-19 10:20:18] Loading 4/74 : C:\Program Files\Affinity\Photo\Photo.exe
Verbose [21-04-19 10:20:18] Loading 3/74 : C:\Program Files\Affinity\Designer\Designer.exe
Verbose [21-04-19 10:20:18] ACDSee Photo Studio Professional 2020 (64 bits) v13.0.2.1421 : Skipped (user)
Verbose [21-04-19 10:20:18] Loading 2/74 : C:\Program Files\ACD Systems\ACDSee Pro\13.0\ACDSeeProfessional2020.exe
Verbose [21-04-19 10:20:18] Loading 1/74 : C:\Users\DenalB\AppData\Local\1Password\app\7\1Password.exe
Info [21-04-19 10:20:18] Loading...
Verbose [21-04-19 10:20:18] Adding file : C:\Users\DenalB\AppData\Local\Microsoft\Teams\current\Teams.exe
Verbose [21-04-19 10:20:18] Adding file : C:\Users\DenalB\AppData\Local\Microsoft\Teams\current\Squirrel.exe
Info [21-04-19 10:20:16] Scanning C:\Users\DenalB\AppData\Local\Microsoft\Teams\current
Verbose [21-04-19 10:20:16] Drag'n'Drop : C:\Users\DenalB\AppData\Local\Microsoft\Teams\current
Info [21-04-19 10:20:16] Drag'n'Drop : 1 items
Info [21-04-19 10:20:16] Drag'n'Drop detected
(0004260)
DenalB   
2021-04-19 10:39   
I enabled scanning for Microsoft products and now Teams is in the list. But I think that for Teams a different EXE should be scanned.

Actually the following EXE is scanned:
"C:\Users\DenalB\AppData\Local\Microsoft\Teams\Update.exe"

This EXE should be scanned:
"C:\Users\DenalB\AppData\Local\Microsoft\Teams\current\Teams.exe"

I added the second folder manually and now the correct version is detected.
(Please check the screenshots.)

View Issue Details
ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6493 [SUMo] Bug minor have not tried 2021-04-13 22:38 2021-05-13 19:29
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: assigned Product Version:  
Product Build: Resolution: open  
Projection: none      
ETA: none Fixed in Version:  
    Target Version: 5.12.14  
Summary: Incorrect version reported for "Backblaze Backup" (bzinstall-* to be filtered out)
Description: There appear to be two executables.
C:\Program Files (x86)\Backblaze\bzbui.exe
C:\Program Files (x86)\Backblaze\bzserv.exe
Both show a proper version number when I look at their properties

Backblaze stores its downloaded updates in C:\Program Files (x86)\Backblaze\bzupdates and doesn’t appear to always remove them, so SUMo is detecting the old version.
Backblaze Backup Backblaze 7.0.2.473 Update available (7.0.2.483) C:\Program Files (x86)\Backblaze\bzupdates\bzinstall-win32-7.0.2.473.exe.

bztrans*_thread*.exe, bzserv to be redirected to bzbui
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
There are no notes attached to this issue.

View Issue Details
ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6470 [SUMo] Refactoring minor have not tried 2021-04-10 13:44 2021-05-13 19:29
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: assigned Product Version:  
Product Build: Resolution: open  
Projection: none      
ETA: none Fixed in Version:  
    Target Version: 5.12.14  
Summary: Missing company name for "ChrisPCWEI"
Description: Missing company name for "ChrisPCWEI"

https://win-experience-index.chris-pc.com/index.html#about&ver=6.15.14
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
There are no notes attached to this issue.

View Issue Details
ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6469 [SUMo] Bug minor have not tried 2021-04-10 13:43 2021-05-13 19:29
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: assigned Product Version:  
Product Build: Resolution: open  
Projection: none      
ETA: none Fixed in Version:  
    Target Version: 5.12.14  
Summary: Wrong version reported for "ChrisPCWEI"
Description: Wrong version reported for "ChrisPCWEI"
6.4.20.43 instead of 6.15.14

https://win-experience-index.chris-pc.com/index.html#about&ver=6.15.14
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
There are no notes attached to this issue.

View Issue Details
ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6444 [SUMo] New Feature minor have not tried 2021-04-07 21:14 2021-05-13 19:29
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: assigned Product Version:  
Product Build: Resolution: open  
Projection: none      
ETA: none Fixed in Version:  
    Target Version: 5.12.14  
Summary: Add keyboard shortcuts for export functions
Description: Add keyboard shortcuts for export functions

https://www.kcsoftwares.com/forum/viewtopic.php?f=11&t=3984
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
There are no notes attached to this issue.

View Issue Details
ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6442 [SUMo] Bug minor have not tried 2021-04-05 20:50 2021-05-13 19:29
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: assigned Product Version:  
Product Build: Resolution: open  
Projection: none      
ETA: none Fixed in Version:  
    Target Version: 5.12.14  
Summary: Skipped list auto-cleanup wrongly assumes "sort by Product name"
Description: Skipped list auto-cleanup wrongly assumes "sort by Product name"
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
There are no notes attached to this issue.

View Issue Details
ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6434 [SUMo] Refactoring minor have not tried 2021-03-29 21:17 2021-05-13 19:29
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: assigned Product Version:  
Product Build: Resolution: open  
Projection: none      
ETA: none Fixed in Version:  
    Target Version: 5.12.14  
Summary: Improve Retry/Timeout logics (currently not robust to single timeout with 1 server off)
Description: Improve Retry/Timeout logics (currently not robust to single timeout with 1 server off)
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
There are no notes attached to this issue.

View Issue Details
ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6424 [SUMo] New Feature feature N/A 2021-03-26 13:48 2021-05-13 19:29
Reporter: DenalB Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: acknowledged Product Version: 5.12.9  
Product Build: Resolution: open  
Projection: none      
ETA: none Fixed in Version:  
    Target Version: 5.12.14  
Summary: Support for "EaseUS Todo PCTrans"
Description: ...and maybe other software from EaseUS too?

Please see https://www.kcsoftwares.com/forum/viewtopic.php?f=11&t=3981 for details.

After manually adding the software version number is not detected correctly because the EXE "PCTrans.exe" is missing an entry for the version (0.0.0.0).

Also, you can see in the picture below that after adding the folder manually the EXE-file "PCTrans.exe" is not detected.

If you need more information please ask, and I will provide it to you.
Tags:
Steps To Reproduce:
Additional Information:
Attached Files: EaseUS_PCTrans.jpg (58,968 bytes) 2021-03-26 13:48
https://www.kcsoftwares.com/bugs/file_download.php?file_id=1464&type=bug
jpg
There are no notes attached to this issue.

View Issue Details
ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6421 [SUMo] Refactoring tweak always 2021-03-26 00:18 2021-05-13 19:29
Reporter: ACooper81 Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: acknowledged Product Version: 5.12.9  
Product Build: Resolution: open  
Projection: none      
ETA: none Fixed in Version:  
    Target Version: 5.12.14  
Summary: Show Microsoft Software
Description: Show Microsoft software that is not OS-related without having to select the option in settings. Software like:
Visual Studio Code
Microsoft Edge
Microsoft Teams
Power Automate Desktop
Power BI Desktop
Tags:
Steps To Reproduce:
Additional Information: https://www.kcsoftwares.com/forum/viewtopic.php?f=11&t=3983
Attached Files: MicrosoftSoftware.jpg (214,622 bytes) 2021-03-26 14:17
https://www.kcsoftwares.com/bugs/file_download.php?file_id=1465&type=bug
jpg
Notes
(0004217)
Kyle_Katarn   
2021-03-26 08:23   
Microsoft Edge is supposed to be already supported.... do you confirm ?
May I have log file with other programs being "automatically rejected" please ?
(0004218)
ACooper81   
2021-03-26 14:17   
Microsoft Edge is showing up but the following highlighted software only show after enabling the "Allow Microsoft products (not recommended, as OS-related)" option in settings. Other than OneDrive the other software needs to be installed manually after installing the OS. Can Microsoft software that is installed separately from the OS be added to the default scan?

Adrian
(0004244)
anonymenet   
2021-03-31 09:44   
Hello,

Hello,
Following this post -> https://www.kcsoftwares.com/forum/viewtopic.php?f=11&t=3983


here is the deletion line as requested

Verbose [21-03-31 09:00:14] Removing C:\Program Files\Microsoft Power BI Desktop\bin\PBIDesktop.exe (Cause : Microsoft product support disabled (Microsoft Power BI Desktop (64 bits) / Microsoft / 2.91.701.0 ))


Best regards,
(0004246)
Kyle_Katarn   
2021-03-31 21:16   
Perfect, thanks

View Issue Details
ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6418 [SUMo] Refactoring minor have not tried 2021-03-24 21:14 2021-05-13 19:29
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: assigned Product Version:  
Product Build: Resolution: open  
Projection: none      
ETA: none Fixed in Version:  
    Target Version: 5.12.14  
Summary: "xplorer2 registry settings editor" and "ed2 - Lightweight notepad replacement" to be filtered out (component)
Description: "xplorer2 registry settings editor" and "ed2 - Lightweight notepad replacement" to be filtered out (component)

https://www.kcsoftwares.com/sumo/company.php?Company=ZabKat
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
There are no notes attached to this issue.

View Issue Details
ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6367 [SUMo] Refactoring minor have not tried 2021-02-18 17:19 2021-05-13 19:29
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: assigned Product Version:  
Product Build: Resolution: open  
Projection: none      
ETA: none Fixed in Version:  
    Target Version: 5.12.14  
Summary: SUMo reads wrong Comodo app (CCE)
Description: COMODO CLEANING ESSENTIALS (PORTABLE)

Version installed: 10.0.0.6111
Update reported: 12.2.2.7098

Comodo Cleaning Essentials (CCE) is a free on-demand malware-cleaning set of utilities, independent from Comodo's main software lines. While still offered for download at Comodo's Web site, the utilities haven't had new versions released since 2017 (in one case, 2018), and I have the latest available version (I know it because I downloaded it again and checked it).

This is happening because SUMo is misidentifying Comodo Cleaning Essentials' main utility (CCE.exe) as being "Comodo Internet Security" (CIS), which is still regularly updated and is indeed now in version 12.2. That's incorrect, CCE and CIS are different software products. I excluded CCE from SUMo's scanning, but if Comodo ever releases an update (unlikely, but not impossible), I probably won't know.
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
There are no notes attached to this issue.

View Issue Details
ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6361 [SUMo] Bug minor have not tried 2021-02-11 22:28 2021-05-13 19:29
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: assigned Product Version:  
Product Build: Resolution: open  
Projection: none      
ETA: none Fixed in Version:  
    Target Version: 5.12.14  
Summary: Incorrect support for "Cheat Engine"
Description: Line with wrong version and no Company name reported
Tags:
Steps To Reproduce:
Additional Information:
Attached Files: Annotation 2021-02-11 222747.png (22,774 bytes) 2021-02-11 22:28
https://www.kcsoftwares.com/bugs/file_download.php?file_id=1441&type=bug
png
There are no notes attached to this issue.

View Issue Details
ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6327 [SUMo] Bug minor always 2021-01-26 22:30 2021-05-13 19:29
Reporter: shoek Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: acknowledged Product Version: 5.12.3  
Product Build: Resolution: open  
Projection: none      
ETA: none Fixed in Version:  
    Target Version: 5.12.14  
Summary: Plex is not discovered as an installed app, is not checked for latest version
Description: Plex is not discovered as an installed app, is not checked for latest version
Tags:
Steps To Reproduce: Install Plex from
https://downloads.plex.tv/plex-desktop/1.27.1.1571-2fface66/windows/Plex-1.27.1.1571-2fface66-x86_64.exe

Install with defaults

SUMo does not discover the app, does not check it
Adding it manually (Plex.exe) does not take it
Additional Information:
Attached Files:
Notes
(0004153)
Kyle_Katarn   
2021-01-26 23:00   
Please attach a SUMo log in debug mode after drag'n'drop (in private note)

View Issue Details
ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6270 [SUMo] Refactoring minor have not tried 2020-12-19 12:12 2021-05-13 19:29
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: assigned Product Version:  
Product Build: Resolution: open  
Projection: none      
ETA: none Fixed in Version:  
    Target Version: 5.12.14  
Summary: Automatic fix of NordVPN duplicate detection from preivous release of SUMo
Description: Automatic fix of NordVPN duplicate detection from preivous release of SUMo

Need to delete and re-scan
https://malwaretips.com/threads/sumo-v5-x-changelog.50373/post-919754
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
There are no notes attached to this issue.

View Issue Details
ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6252 [SUMo] Refactoring minor have not tried 2020-12-01 22:06 2021-05-13 19:29
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: assigned Product Version:  
Product Build: Resolution: open  
Projection: none      
ETA: none Fixed in Version:  
    Target Version: 5.12.14  
Summary: Incorrect detection of VSO Downloader by VSO Software
Description: "General purpose audio/video downloader"
"VSO Downloader"

https://www.kcsoftwares.com/sumo/company.php?Company=VSO+Software
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
There are no notes attached to this issue.

View Issue Details
ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6250 [SUMo] Refactoring minor have not tried 2020-11-29 09:33 2021-05-13 19:29
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: assigned Product Version:  
Product Build: Resolution: open  
Projection: none      
ETA: none Fixed in Version:  
    Target Version: 5.12.14  
Summary: Multiple detection for "Storage Executive" by Micron
Description: "Storage Executive" by Micron
"Micron Storage Executive" by Micron Technology
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
There are no notes attached to this issue.

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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6192 [SUMo] Refactoring minor have not tried 2020-10-24 10:28 2021-05-13 19:29
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: assigned Product Version:  
Product Build: Resolution: open  
Projection: none      
ETA: none Fixed in Version:  
    Target Version: 5.12.14  
Summary: Improvement of company name extraction from Copyright info
Description: Improvement of company name extraction from Copyright info

"Luc Coiffier; Copyright © 2018-2020 David C. Partridge, Tony Cook, Mat Draper, Simon C. Smith, Vit"
"Graham Mainwaring, Copyright © 2011, 2012 Mark Griffiths"
"Graham Mainwaring, Copyright © 2011, 2012, 2015, 2017 Mark Griffiths, 2015 Julien Blitte"
"AGS Copyright (c) 1999-2010 Chris Jones"
"AGS Copyright (c) 1999-2010 Chris Jones and 2011-2017 others."
"Volker Oth Copyright (C) 2012 Miklos Juhasz Copyright (C) 2012 & 2018 Adam T."
"EE Keeper Copyright (C) 2012-2017 Troodon80, Shadow Keeper Copyright (C) 2000 Aaron."
"T1 Games. Copyright (C) Wiilliams"

https://www.kcsoftwares.com/sumo/start/searchsumo.php?query=%C2%A9+2
https://www.kcsoftwares.com/sumo/start/searchsumo.php?query=+copyright
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6127 [SUMo] Refactoring minor have not tried 2020-08-01 15:13 2021-05-13 19:29
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: assigned Product Version:  
Product Build: Resolution: open  
Projection: none      
ETA: none Fixed in Version:  
    Target Version: 5.12.14  
Summary: "WISO steuer:Sparbuch" better version detection
Description: WISO steuer:Sparbuch 2019 by Buhl Data Service GmbH

The tested file wiso2019.exe is not sensitive for updated versions of program at all, because it is still from 2018, also if software is patched up-to-date.

Better check wmain19.dll which follows version of updates, which is currently 2019.26.12.2250
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6083 [SUMo] Bug minor always 2020-06-04 21:38 2021-05-13 19:29
Reporter: olauer Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: acknowledged Product Version: 5.10.18  
Product Build: Resolution: open  
Projection: none      
ETA: none Fixed in Version:  
    Target Version: 5.12.14  
Summary: WISO-Sparbuch versions are not correct
Description: Executables (wiso2019.exe or wiso2020.exe) are not exchanged during updates, therefore the versions stay at 20xx.2y.0.zzzz.
wcorexx.dll (wcore19.dll or wcore20.dll ...) show the correct versions of latest updates.
For me WISO steuer:Sparbuch 2019 shows an update from 2019.26.0.1588 to 2019.26.9.1982, while 2019.26.12 .2250 is already installed. Software itself says: No Update Available
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
Notes
(0003956)
Kyle_Katarn   
2020-06-04 21:50   
Are .exe and .dll in the same folder ?
(0003957)
olauer   
2020-06-04 23:00   
Yes, both are in the same folder
(0003958)
Kyle_Katarn   
2020-06-04 23:03   
ok thanks

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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
5840 [SUMo] Refactoring minor have not tried 2020-02-08 12:31 2021-05-13 19:29
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: assigned Product Version:  
Product Build: Resolution: open  
Projection: none      
ETA: none Fixed in Version:  
    Target Version: 5.12.14  
Summary: "WISO steuer:Start" and "WISO steuer:Sparbuch" have yearly specific product lines
Description: "WISO steuer:Start" and "WISO steuer:Sparbuch" have yearly specific product lines
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6543 [SUMo] Refactoring minor have not tried 2021-05-13 15:02 2021-05-13 19:28
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 5.12.13  
    Target Version: 5.12.13  
Summary: "AnyDesk" multiple detection
Description: "AnyDesk" multiple detection

https://www.kcsoftwares.com/sumo/start/searchsumo.php?query=AnyDesk

"AnyDesk Software GmbH" => Good
"philandro Software GmbH"
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6542 [SUMo] Refactoring minor have not tried 2021-05-10 16:24 2021-05-10 16:28
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 5.12.13  
    Target Version: 5.12.13  
Summary: Wrong name and version scheme for "Farbar Recovery Scan Tool"
Description: Wrong name and version scheme for "Farbar Recovery Scan Tool"

When identified as FRST, version scheme fix from 0003132 and 0006165 is not applied
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
3132 [SUMo] Bug minor always 2015-09-19 02:02 2021-05-10 16:24
Reporter: Mr.X Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version: 4.1.2  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 4.2.0  
    Target Version: 4.2.0  
Summary: Farbar Recovery Scan Tool
Description: SUMo can't detect correct version. Seems to get confused by the first 2 digits due to FRST uses the release date format for versioning.
Current version is 15.9.2015.0 not 31.8.2015.0
Tags:
Steps To Reproduce:
Additional Information: Make the tweak generic
Attached Files: SUMo.log (46,897 bytes) 2015-10-11 21:22
https://www.kcsoftwares.com/bugs/file_download.php?file_id=654&type=bug
frst.png (9,848 bytes) 2015-10-11 21:50
https://www.kcsoftwares.com/bugs/file_download.php?file_id=660&type=bug
png
Notes
(0002085)
Mr.X   
2015-10-11 21:24   
Can you see attached files?
(0002092)
Kyle_Katarn   
2015-10-11 21:50   
I deleted the "VirusTotalUploader" screenshot which was incorrect.

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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6165 [SUMo] Refactoring minor have not tried 2020-09-25 06:41 2021-05-10 16:24
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 5.11.4  
    Target Version: 5.11.4  
Summary: Specific version processing needed for Farbar Service Scanner and MiniToolBox by Farbar
Description: Version scheme is v 22.9.2020.0 , v 27.1.2016.0 ==> v DD.MM.YYYY.0
Should be indicated as YYY.MM.DD.0 in SUMo
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6408 [SUMo] Bug minor have not tried 2021-03-20 14:13 2021-05-09 17:08
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 5.12.13  
    Target Version: 5.12.13  
Summary: All products by "Abelssoft" reported with wrong version (1.0 or wrong version from core)
Description: All products by "Abelssoft" reported with wrong version (1.0 or wrong version from core as per 0006407 )
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6412 [SUMo] Bug minor have not tried 2021-03-20 19:21 2021-05-09 17:00
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 5.12.13  
    Target Version: 5.12.13  
Summary: "Abelssoft" products with version set to "1.0" to be filtered out (installer)
Description: "Abelssoft" products with version set to "1.0" to be filtered out (installer)
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6407 [SUMo] Bug minor have not tried 2021-03-20 14:09 2021-05-09 16:58
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 5.12.13  
    Target Version: 5.12.13  
Summary: All products by "Abelssoft" identified as "AbLauncher"
Description: All products by "Abelssoft" identified as "AbLauncher"

https://www.kcsoftwares.com/sumo/company.php?Company=Abelssoft
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6541 [SUMo] Refactoring minor have not tried 2021-05-08 10:00 2021-05-08 10:00
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 5.12.13  
    Target Version: 5.12.13  
Summary: "SysDev Laboratories" company name rationalization
Description: "SysDev Laboratories" company name rationalization

https://www.kcsoftwares.com/sumo/start/searchsumo.php?query=sysdev+lab
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6502 [SUMo] Bug minor always 2021-04-19 10:55 2021-05-08 10:00
Reporter: DenalB Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version: 5.12.11  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 5.12.12  
    Target Version: 5.12.12  
Summary: UFS Explorer Standard Recovery update not detected
Description: I just recognized that there is no update detected for "UFS Explorer Standard Recovery". I have version 8.13 running. When starting the program an update notifier for version 8.14 is popping up, and I am able to download the update. The update is also available on the website.

Website:
https://www.ufsexplorer.com/de/download.php#tab-std

Download:
https://www.sysdevlabs.com/download/ufsxsci.exe

Also, the name of the program is wrong. In SUMo it is named "Recovery Explorer: Standard (64 bits)" but it should be "UFS Explorer Standard Recovery". The name is taken from the properties of the EXE. Maybe you can rename it?


Same comment for "Recovery Explorer: Professional Recovery" to be "UFS Explorer Professional Recovery (64 bits)"
https://www.kcsoftwares.com/sumo/company.php?Company=LLC+SysDev+Laboratories
Tags:
Steps To Reproduce:
Additional Information:
Attached Files: UFS_SUMo.jpg (27,164 bytes) 2021-04-19 10:55
https://www.kcsoftwares.com/bugs/file_download.php?file_id=1492&type=bug
jpg

UFS_UpdateNotification.jpg (95,135 bytes) 2021-04-19 10:55
https://www.kcsoftwares.com/bugs/file_download.php?file_id=1493&type=bug
jpg

image.png (6,511 bytes) 2021-04-21 09:30
https://www.kcsoftwares.com/bugs/file_download.php?file_id=1494&type=bug
png
Notes
(0004261)
Kyle_Katarn   
2021-04-19 22:38   
Is 8.14 reported as such by SUMo once installed ?
(0004262)
DenalB   
2021-04-21 09:30   
I just installed the update to v8.14 and yes, SUMo is detecting v8.14 as installed now.
(0004263)
Kyle_Katarn   
2021-04-21 12:21   
OK, so just the name fix is needed.
(0004264)
DenalB   
2021-04-21 12:37   
But SUMo didn't recognize that there was an update from 8.13 to 8.14! So detection of available updates should also be fixed. ;)
(0004267)
Kyle_Katarn   
2021-04-21 12:45   
This was likely due to a low numbe of users of this specific product. But you're right, i'll check.
(0004269)
DenalB   
2021-04-21 12:54   
Thanks a lot! :)

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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6534 [SUMo] Refactoring minor have not tried 2021-05-04 21:27 2021-05-08 09:09
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 5.12.13  
    Target Version: 5.12.13  
Summary: "Hard Disk Sentinel Tray" to be filtered out (sub-product)
Description: "Hard Disk Sentinel Tray" to be filtered out (sub-product)
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6538 [SUMo] Refactoring minor have not tried 2021-05-05 22:24 2021-05-08 09:08
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 5.12.13  
    Target Version: 5.12.13  
Summary: Fix company name for "SpyShelter"
Description: Fix company name for "SpyShelter"

Is empty then "Datpol"

https://www.kcsoftwares.com/sumo/start/searchsumo.php?query=SpyShelter
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6535 [SUMo] Refactoring minor have not tried 2021-05-05 21:31 2021-05-08 09:05
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 5.12.13  
    Target Version: 5.12.13  
Summary: Incorrect company name for VidCoder sub-product
Description: Incorrect company name for VidCoder sub-product

VidCoderWindowlessCLI
VidCoderCLI
VidCoderWorker
VidCoder => Good

https://www.kcsoftwares.com/sumo/start/searchsumo.php?query=VidCoder
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6529 [SUMo] Refactoring minor have not tried 2021-05-03 17:44 2021-05-08 09:03
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 5.12.13  
    Target Version: 5.12.13  
Summary: "Antibody Software" company name rationalization
Description: "Antibody Software" company name rationalization

"Antibody Software" => Good
"Antibody Software Limited"

https://www.kcsoftwares.com/sumo/start/searchsumo.php?query=antibody
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6528 [SUMo] Refactoring minor have not tried 2021-05-03 17:12 2021-05-08 09:01
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 5.12.13  
    Target Version: 5.12.13  
Summary: PassMark company name rationalization
Description: PassMark company name rationalization

"PassMark (R) Software"
"PassMark Software" => Good
"PassMark (TM) Software"
"PassMark® Software"
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6532 [SUMo] Refactoring minor have not tried 2021-05-04 21:08 2021-05-08 08:55
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 5.12.13  
    Target Version: 5.12.13  
Summary: "WinUAE" company name should be "WinUAE Project Team"
Description: "WinUAE" company name should be "WinUAE Project Team"
+web link

https://www.kcsoftwares.com/sumo/start/searchsumo.php?query=WinUAE
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6540 [SUMo] Bug minor have not tried 2021-05-08 08:48 2021-05-08 08:49
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 5.12.13  
    Target Version: 5.12.13  
Summary: Bugguy character in "Battle.Net" Product name
Description: Bugguy character in "Battle.Net" Product name
Tags:
Steps To Reproduce:
Additional Information:
Attached Files: Sans titre.png (2,721 bytes) 2021-05-08 08:48
https://www.kcsoftwares.com/bugs/file_download.php?file_id=1512&type=bug
png
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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
5872 [SUMo] Refactoring minor have not tried 2020-03-15 17:51 2021-05-08 08:49
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 5.10.12  
    Target Version: 5.10.12  
Summary: "Blizzard Battle.net App Launcher" to be renamed "Blizzard Battle.net App"
Description: "Blizzard Battle.net App Launcher" to be renamed "Blizzard Battle.net App" in order to avoid useless duplicate listing
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
5892 [SUMo] Refactoring minor have not tried 2020-03-24 09:29 2021-05-08 08:49
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 5.10.13  
    Target Version: 5.10.13  
Summary: Battle.net regression in 0005872
Description: "Blizzard Battle.net App Launcher" was named "launcher" instead of "Blizzard Battle.net App"


Final decision is to simply name it "Battle.net"
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6445 [SUMo] Refactoring minor have not tried 2021-04-08 19:07 2021-05-08 08:49
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 5.12.11  
    Target Version: 5.12.11  
Summary: "Battle.net" duplicate listing
Description: "Battle.net" duplicate listing

"Battle.net"
"Battle.net Launcher"

https://www.kcsoftwares.com/sumo/start/searchsumo.php?query=Battle.net
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
5986 [VideoInspector] Refactoring minor have not tried 2020-04-23 16:44 2021-05-05 22:19
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS: ReactOS  
Priority: normal OS Version:  
Status: feedback Product Version:  
Product Build: Resolution: open  
Projection: none      
ETA: none Fixed in Version:  
    Target Version:  
Summary: It shall not be possible to have the same codec line listed twice
Description: It shall not be possible to have the same codec line listed twice

(Bug may be in ReactOS)
Tags:
Steps To Reproduce:
Additional Information:
Attached Files: vtbSans titre.png (25,029 bytes) 2020-04-23 16:44
https://www.kcsoftwares.com/bugs/file_download.php?file_id=1320&type=bug
png
Notes
(0003906)
Kyle_Katarn   
2020-04-25 12:09   
To be tested again with instrumentation as "RemoveDuplicate" is already applied.

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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6537 [VideoInspector] Refactoring minor have not tried 2021-05-05 22:18 2021-05-05 22:18
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: assigned Product Version:  
Product Build: Resolution: open  
Projection: none      
ETA: none Fixed in Version:  
    Target Version: Under Dev  
Summary: Updated Italian translation
Description: Updated Italian translation
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
There are no notes attached to this issue.

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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6536 [SUMo] Refactoring minor have not tried 2021-05-05 22:18 2021-05-05 22:18
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 5.12.13  
    Target Version: 5.12.13  
Summary: Updated Italian translation
Description: Updated Italian translation
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
There are no notes attached to this issue.

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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6533 [IDPhotoStudio] Refactoring minor have not tried 2021-05-04 21:13 2021-05-04 21:13
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: Under Dev  
    Target Version: Under Dev  
Summary: Updated Italian translation
Description: Updated Italian translation
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
There are no notes attached to this issue.

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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6518 [SUMo] Bug major always 2021-04-27 18:35 2021-05-02 20:56
Reporter: bege Platform: Notebook  
Assigned To: Kyle_Katarn OS: Windows 10 Professional 64 bit  
Priority: urgent OS Version: 20H2  
Status: acknowledged Product Version: 5.12.11  
Product Build: Resolution: open  
Projection: none      
ETA: none Fixed in Version:  
    Target Version: 5.12.x  
Summary: Missing feedback to user + multithreading needed for "removing items"
Description: The popup while scanning and loading the programs list never vanishes, the title bar says "keine Rückmeldung" (no feedback).
Tags:
Steps To Reproduce: Start Sumo
scan programs
Additional Information: I downloaded and installed the program a second time but it always hangs.
Please, where can I download the previous version which worked correct?
Attached Files: SUMo.log (663,324 bytes) 2021-04-28 00:30
https://www.kcsoftwares.com/bugs/file_download.php?file_id=1509&type=bug
SUMo.perm.log (2,935 bytes) 2021-04-28 00:30
https://www.kcsoftwares.com/bugs/file_download.php?file_id=1510&type=bug
Notes
(0004273)
Kyle_Katarn   
2021-04-27 20:44   
Would you please immediately press CTRL+S when SUMo starts (to enter settings). Then enable "Debug mode" and restart SUMo ?
After that if problem persists, one it stalls go to c:\Users\<USER>\AppData\Roaming\KC Softwares\SUMo and send me log files (either in Private note here or by email to our tech support)

Thanks !
(0004274)
bege   
2021-04-27 21:22   
When SuMo ran in debug mode I saw that it was still filling the log. It took almost 5 minutes to remove and hide entries. So it did not really hang but took very long.
After that I started SuMo in normal mode and now it did not move for 2 minutes.
I think there should be some progress notification while SuMo is removing and hiding entries after scanning and loading instead of just "Loading finished (no feedback), Please wait".
(0004277)
Kyle_Katarn   
2021-04-27 23:36   
That's unusual as the operation takes < 1 sec in most cases.
May I have your log after SUMo succeed in order to understand why it takes so much time ?
Moreover, no significant change made in last version on this code section... was it behaving faster on previous release ?
(0004280)
Kyle_Katarn   
2021-04-28 21:24   
Please send log to contact @ kcsoftwares.com (seems not to work here in provate note)
I see from perm.log (the only that works) that SUMo is systematically detecting it's session as a "first execution" therefore opening Wizard at startup. Is it effectively the case ?
Is something preventing SUMo from saving its database file ? (eg sandbox, ...) ?
(0004281)
bege   
2021-04-29 18:44   
I sent the log.
SuMo loads the existing database right at startup. That takes some time. Then it searches for SuMo updates. Then I update and start SuMo again which is again loading the database. Then SuMo shall scan and rebuild the database, so loading at startup is a waist of time. This happens although "Load at startup" is deactivated . I reported this years ago but it never changed, also that SuMo first loads the database and then looks for updates. Therefore I start SuMo with a batch script that removes the database before the program starts.
The reported delay happens with and without existing database.
(0004282)
Kyle_Katarn   
2021-04-29 21:07   
Well recevied.
Regarding your batch file, this is the case of half of the problem. Would SUMo goes faster if the .db file is kept ?
The root cause is also the VERY large list of detected files (1900+) due to the use of "Deep Scan method" which included Program Files folders scanning (not recommended)

Try :
- Switch to Normal Scan, debug mode disabled
- Close SUMo
- Destroy database file
- Launch SUMo
=> Is it running fine then ?
(0004283)
bege   
2021-04-29 23:48   
Thank you for your answer.
As I posted before there is no difference with or without database.
I will test your recommendation (no deep scan) and report the result.
(0004284)
Kyle_Katarn   
2021-04-30 10:33   
OK, thanks, looking forward for your feedback on Normal scan.
(0004285)
bege   
2021-05-02 20:41   
Normal scan works OK.
Would you, please, change this behavior?:
- When "Load at startup" is not checked don't load the database at startup. Otherwise I don't understand that setting.
- Add a progress notification while SuMo purges the list (because it takes some time with deep scan).
- First check for update, then load database. Currently it is the other way round.

Thank you very much.
(0004286)
Kyle_Katarn   
2021-05-02 20:56   
OK

View Issue Details
ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6526 [SUMo] Refactoring minor have not tried 2021-05-02 20:36 2021-05-02 20:36
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 5.12.13  
    Target Version: 5.12.13  
Summary: Updated Ukranian translation
Description: Updated Ukranian translation
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
There are no notes attached to this issue.

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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6525 [SUMo] Bug block always 2021-05-01 22:29 2021-05-02 19:06
Reporter: zzsimonb Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: high OS Version:  
Status: acknowledged Product Version: 5.12.12  
Product Build: Resolution: open  
Projection: none      
ETA: none Fixed in Version:  
    Target Version:  
Summary: Panda antivirus thinks kc software sumo has exploit wc32.exe virus
Description: Panda antivirus latest version thinks that kc software sumo has exploit win 32 virus - so it crashes
Tags: antivirus, panda, Sumo
Steps To Reproduce: Happens every time, have to go into quarantine to unlock the tmp file to get it to work..
Additional Information: Windows 10 Edition Windows 10 Pro
Version 20H2
Installed on ‎6/‎8/‎2020
OS build 19042.928
Experience Windows Feature Experience Pack 120.2212.551.0
Attached Files:
There are no notes attached to this issue.

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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6524 [SUMo] Refactoring minor have not tried 2021-05-01 10:43 2021-05-01 10:43
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 5.12.12  
    Target Version: 5.12.12  
Summary: Updated French translation
Description: Updated French translation
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
There are no notes attached to this issue.

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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6500 [SUMo] Refactoring minor have not tried 2021-04-19 09:25 2021-05-01 10:40
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 5.12.12  
    Target Version: 5.12.12  
Summary: "Microsoft Edge WebView2 (64 bits)" to be filtered out is Microsoft products are disabled
Description: "Microsoft Edge WebView2 (64 bits)" to be filtered out is Microsoft products are disabled
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
There are no notes attached to this issue.

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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6523 [SUMo] Bug minor have not tried 2021-04-30 11:31 2021-04-30 11:31
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: assigned Product Version:  
Product Build: Resolution: open  
Projection: none      
ETA: none Fixed in Version:  
    Target Version: Long term  
Summary: 4th digit higher than max 32bit integer not supported (coded as 0)
Description: 4th digit higher than max 32bit integer not supported (coded as 0)

Ant Download Manager by AntGROUP v 2.2.3.77885 managed as 2.2.3.0 and reported as such on SUMo web page while displayed as 2.2.3.77885 on client side
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
There are no notes attached to this issue.

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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6522 [SUMo] Refactoring minor have not tried 2021-04-28 21:16 2021-04-28 21:19
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 5.12.12  
    Target Version: 5.12.12  
Summary: "Chemtable" company name rationalization
Description: "Chemtable" company name rationalization

"Chemtable"
"Chemtable Software" => Good

https://www.kcsoftwares.com/sumo/start/searchsumo.php?query=Chemtable
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
There are no notes attached to this issue.

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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6521 [SUMo] New Feature minor have not tried 2021-04-27 20:53 2021-04-27 20:53
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: assigned Product Version:  
Product Build: Resolution: open  
Projection: none      
ETA: none Fixed in Version:  
    Target Version: Short term  
Summary: Integration of Chocolatey for Search/Deployment
Description: Integration of Chocolatey for Search/Deployment
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
There are no notes attached to this issue.

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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6520 [SUMo] New Feature minor have not tried 2021-04-27 20:53 2021-04-27 20:53
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: assigned Product Version:  
Product Build: Resolution: open  
Projection: none      
ETA: none Fixed in Version:  
    Target Version: Short term  
Summary: Integration of Winget for Search/Deployment
Description: Integration of Winget for Search/Deployment
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
There are no notes attached to this issue.

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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6519 [SUMo] Bug minor have not tried 2021-04-27 20:48 2021-04-27 20:49
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 5.12.12  
    Target Version: 5.12.12  
Summary: "TUSBAudio Class Driver" without company name should have "Thesycon Software Solutions GmbH & Co. KG"
Description: "TUSBAudio Class Driver" without company name should have "Thesycon Software Solutions GmbH & Co. KG"

(applicable to v4.38+)
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
There are no notes attached to this issue.

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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6454 [IDPhotoStudio] Refactoring minor have not tried 2021-04-08 20:53 2021-04-27 11:21
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 2.16.2  
    Target Version: 2.16.2  
Summary: Code signing certificate renewal
Description: Code signing certificate renewal
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
There are no notes attached to this issue.

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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6479 [IDPhotoStudio] Refactoring minor have not tried 2021-04-12 07:25 2021-04-27 11:21
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 2.16.2  
    Target Version:  
Summary: Update ICS library to 8.66 and OpenSSL to 1.1.1k
Description: Update ICS library to 8.66 and OpenSSL to 1.1.1k
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
There are no notes attached to this issue.

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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6414 [SUMo] Bug minor have not tried 2021-03-21 11:01 2021-04-27 11:15
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 5.12.12  
    Target Version: 5.12.12  
Summary: "ungoogled chromium" is incorrectly identified as "Chromium (64 bits) by The Chromium Authors"
Description: "ungoogled chromium" is incorrectly identified as "Chromium (64 bits) by The Chromium Authors"

https://ungoogled-software.github.io/ungoogled-chromium-binaries/
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
There are no notes attached to this issue.

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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6517 [SUMo] Refactoring minor have not tried 2021-04-26 21:35 2021-04-26 21:35
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 5.12.12  
    Target Version: 5.12.12  
Summary: "TriSun Software Limited" company name rationalization
Description: "TriSun Software Limited" company name rationalization

"TriSun Software Limited" => Good
"TriSun Software Inc."
"TriSun Software"


https://www.kcsoftwares.com/sumo/start/searchsumo.php?query=TriSun+Software
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
There are no notes attached to this issue.

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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6516 [SUMo] Refactoring minor have not tried 2021-04-26 21:18 2021-04-26 21:29
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version: 5.12.11  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 5.12.12  
    Target Version: 5.12.12  
Summary: Sophos company name rationalization (incl SurfRight B.V.)
Description: Sophos company name rationalization

"Sophos Limited" => Good
"Sophos"
"SurfRight B.V." now Sophos (HitmanPro)
Tags:
Steps To Reproduce:
Additional Information: http://www.kcsoftwares.com/sumo/start/searchsumo.php?query=sophos
Attached Files:
There are no notes attached to this issue.

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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
2970 [SUMo] Refactoring minor have not tried 2015-07-11 08:36 2021-04-26 21:18
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 4.0.5  
    Target Version: 4.0.5  
Summary: Sophos company name rationalization
Description: Sophos company name rationalization
Tags:
Steps To Reproduce:
Additional Information: http://www.kcsoftwares.com/sumo/start/searchsumo.php?query=sophos
Attached Files:
There are no notes attached to this issue.

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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6508 [SUMo] Refactoring minor have not tried 2021-04-22 11:06 2021-04-25 21:48
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 5.12.12  
    Target Version: 5.12.12  
Summary: "EA Digital Illusions CE AB" to be indicated as "Electronic Arts"
Description: "EA Digital Illusions CE AB" to be indicated as "Electronic Arts"

https://www.kcsoftwares.com/sumo/start/searchsumo.php?query=EA+Digital+Illusions+CE+AB
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
There are no notes attached to this issue.

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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
1804 [SUMo] Refactoring minor have not tried 2012-10-26 23:14 2021-04-25 21:45
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 3.4.10  
    Target Version:  
Summary: Electronic Arts multiple detection
Description: Electronic Arts multiple detection
Tags:
Steps To Reproduce:
Additional Information: http://www.kcsoftwares.com/sumo/start/searchsumo.php?query=Electronic+Arts
Attached Files:
There are no notes attached to this issue.

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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6515 [SUMo] Refactoring minor have not tried 2021-04-25 17:36 2021-04-25 17:36
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: assigned Product Version: 5.12.12  
Product Build: Resolution: open  
Projection: none      
ETA: none Fixed in Version:  
    Target Version: Short term  
Summary: Wrong version reported for "Grids (64 bits) by ThinkTime Creations"
Description: Wrong version reported for "Grids (64 bits) by ThinkTime Creations"

reported as v4.0 while current is 7.0.6
Tags:
Steps To Reproduce:
Additional Information:
Attached Files: grids detalles.jpg (64,811 bytes) 2021-04-25 17:36
https://www.kcsoftwares.com/bugs/file_download.php?file_id=1506&type=bug
jpg

grids update.jpg (40,995 bytes) 2021-04-25 17:36
https://www.kcsoftwares.com/bugs/file_download.php?file_id=1507&type=bug
jpg
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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6511 [DUMo] Bug crash always 2021-04-23 10:56 2021-04-25 10:05
Reporter: 48f3xd Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: feedback Product Version: 2.23.5  
Product Build: Resolution: open  
Projection: none      
ETA: none Fixed in Version:  
    Target Version:  
Summary: DUmo should not offer System Firmware update from WUC for ASUS - risky.
Description: Device: ASUS VivoBook 15_ASUS Laptop X542UF
Motherboard Model: ASUS X542UF
BIOS Version: X542UF.307

there is not available any newer release of UEFI FW.
---
Reference: https://www.asus.com/lk/Commercial-Laptops/R542UF/HelpDesk_BIOS/


DUmo offer:

System Firmware ASUSTeK 10.1.2.307 Update available (10.1.2.316)

---

WUC

https://www.catalog.update.microsoft.com/Search.aspx?q=UEFI%5cRES_%7b9436c2dc-03bc-5e16-9e40-dcede4bb73f9%7d

Tags:
Steps To Reproduce:
Additional Information:
Attached Files: 20210423-1619167954-001.png (188,179 bytes) 2021-04-23 10:56
https://www.kcsoftwares.com/bugs/file_download.php?file_id=1499&type=bug
png

20210423-1619167885-001.png (11,326 bytes) 2021-04-23 10:56
https://www.kcsoftwares.com/bugs/file_download.php?file_id=1500&type=bug
png

20210423-1619167831-001.png (15,680 bytes) 2021-04-23 10:56
https://www.kcsoftwares.com/bugs/file_download.php?file_id=1501&type=bug
png

20210423-1619167794-001.png (11,734 bytes) 2021-04-23 10:56
https://www.kcsoftwares.com/bugs/file_download.php?file_id=1502&type=bug
png

20210423-1619167774-001.png (10,276 bytes) 2021-04-23 10:56
https://www.kcsoftwares.com/bugs/file_download.php?file_id=1503&type=bug
png

20210423-1619168141-001.png (43,930 bytes) 2021-04-23 10:56
https://www.kcsoftwares.com/bugs/file_download.php?file_id=1504&type=bug
png
Notes
(0004272)
Kyle_Katarn   
2021-04-25 10:05   
Right click > Skip > 1 month while under investigation.

View Issue Details
ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6468 [SUMo] Refactoring minor have not tried 2021-04-09 19:57 2021-04-24 22:38
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 5.12.12  
    Target Version: 5.12.12  
Summary: Company name rationalization for "WSCAD GmbH"
Description: Company name rationalization for "WSCAD GmbH"

"WSCAD GmbH"
"WSCAD"
"WSCAD electronic GmbH"
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
Notes
(0004255)
Deichgraf   
2021-04-10 14:22   
"WSCAD GmbH" is the correct name.

I notice SUMo is inconsistently adding or skipping the type of company though:
"Autodesk, Inc." is shortened to "Autodesk", while
"Adobe Systems, Inc." is written in full.

Depending on how you decide, "WSCAD" would also be correct ("GmbH" is the German counterpart of "Inc." or a British "Ltd.")

"WSCAD electronic GmbH" is an old, outdated name.

See https://www.wscad.com/impressum/ for a reference.
(0004256)
Kyle_Katarn   
2021-04-10 14:26   
Thanks !
"Autodesk" is explained here : https://www.kcsoftwares.com/bugs/view.php?id=3547
"Adobe Systems, Inc." is explained here : https://www.kcsoftwares.com/bugs/view.php?id=5717 and https://www.kcsoftwares.com/bugs/view.php?id=4099

View Issue Details
ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6389 [SUMo] Refactoring minor have not tried 2021-03-06 14:17 2021-04-24 22:24
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: acknowledged Product Version:  
Product Build: Resolution: open  
Projection: none      
ETA: none Fixed in Version:  
    Target Version: 5.12.x  
Summary: "Kaspersky Internet Security" is detected as "Kaspersky Anti-Virus"
Description: "Kaspersky Internet Security" is detected as "Kaspersky Anti-Virus"
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
Notes
(0004179)
Kyle_Katarn   
2021-03-06 19:54   
Waiting for more user's feedback.

View Issue Details
ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6514 [SUMo] Refactoring minor have not tried 2021-04-24 19:21 2021-04-24 19:25
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 5.12.12  
    Target Version: 5.12.12  
Summary: "Overworlf Ltd." company name rationalization
Description: "Overworlf Ltd." company name rationalization

"Overworlf Ltd." => Good
"Overworlf LTD"
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
There are no notes attached to this issue.

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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
2120 [SUMo] Bug feature always 2013-09-11 09:47 2021-04-24 19:24
Reporter: Flubber Platform: Windows  
Assigned To: Kyle_Katarn OS: All  
Priority: normal OS Version: 7  
Status: resolved Product Version: 3.8  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 3.8.4  
    Target Version:  
Summary: overwolf
Description: it is taking OWUninstaller.exe as the main app file the right one is OverwolfLauncher.exe, this app is now a part of ts3, but you need to install it to use it
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
There are no notes attached to this issue.

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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6510 [DUMo] Bug major always 2021-04-22 21:56 2021-04-22 22:45
Reporter: 48f3xd Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: acknowledged Product Version: 2.23.5  
Product Build: Resolution: open  
Projection: none      
ETA: none Fixed in Version:  
    Target Version:  
Summary: Wrong detect ASUS Precision Touchpad update
Description: ASUS Precision Touchpad
PID: HID\ELAN1300&COL02\5&D31F57F&0&0001
VALID DRIVER LATEST: 11.0.0.37 from 14.01.2021
Windows Update Catalog: ASUSTek COMPUTER INC. - HIDClass - 11.0.0.37
----------
DUmo offer:
ASUS Precision Touchpad ASUSTeK 12.0.0.33 but in downloaded cab inf files PID is not listed at all.
Inf driver files are different for another device.
In 12.0.0.33 PID start with 140* not 130*

Tags: degraded
Steps To Reproduce:
Additional Information:
Attached Files: 20210422-1619121222-001.png (19,234 bytes) 2021-04-22 21:56
https://www.kcsoftwares.com/bugs/file_download.php?file_id=1496&type=bug
png

20210422-1619121284-001.png (8,925 bytes) 2021-04-22 21:56
https://www.kcsoftwares.com/bugs/file_download.php?file_id=1497&type=bug
png

20210422-1619121348-001.png (100,125 bytes) 2021-04-22 21:56
https://www.kcsoftwares.com/bugs/file_download.php?file_id=1498&type=bug
png
Notes
(0004270)
Kyle_Katarn   
2021-04-22 22:45   
I'll investigate.
Meanwhile, please right click > Skip > 1 month

View Issue Details
ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6503 [SUMo] Refactoring minor have not tried 2021-04-19 22:59 2021-04-21 13:49
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 5.12.12  
    Target Version: 5.12.12  
Summary: Wong identification of "StartIsBack configuration"
Description: Wong identification of "StartIsBack configuration"

"StartIsBack configuration" by ""
should be
"StartIsBack" by "www.startisback.com"

https://www.kcsoftwares.com/sumo/start/searchsumo.php?query=StartIsBack
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6507 [SUMo] New Feature feature always 2021-04-21 09:45 2021-04-21 12:50
Reporter: DenalB Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: acknowledged Product Version: 5.12.11  
Product Build: Resolution: open  
Projection: none      
ETA: none Fixed in Version:  
    Target Version: Short term  
Summary: Ignore major updates only
Description: It would be great to have the possibility to ignore major updates only. Actually I only have the possibility to ignore the software completely or ignore a specific update.

In my case I'm using a license for GoodSync v10. This is a lifetime license for that I paid once. The newer version 11 is a subscription based license and I have to pay yearly. I want to stay with version 10 of the software and sometimes there are also minor updates for v10 released. So I only want to be notified if an update for v10 appears. Here it would be great to be able to let SUMo ignore major updates.

Could this be implemented somehow?

Tags:
Steps To Reproduce:
Additional Information:
Attached Files: image.png (4,634 bytes) 2021-04-21 09:45
https://www.kcsoftwares.com/bugs/file_download.php?file_id=1495&type=bug
png
Notes
(0004265)
DenalB   
2021-04-21 12:39   
Sorry, didn't notice that there is already a feature request (0003362) for this. :)
(0004266)
Kyle_Katarn   
2021-04-21 12:44   
No problem, it's a rather old one :-)
(0004268)
DenalB   
2021-04-21 12:50   
Yes, indeed. ;)

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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
3362 [SUMo] New Feature minor N/A 2015-12-12 14:38 2021-04-21 12:21
Reporter: OLLI_S Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: confirmed Product Version: 4.2.3  
Product Build: Resolution: open  
Projection: none      
ETA: none Fixed in Version:  
    Target Version: Short term  
Summary: Ignore Major Version
Description: For some applications I get major updates shown, that I would have to buy.
want to ignore this major version (but not ignore the complete application.

Example:
I have "Adobe Photoshop Elements" version 12.0.0.0 installed and get an major update to 14.0.0.0 shown.
I don't want to buy 14.0, so I want to ignore the major version 14.x
But I want to get informed when there is an update for my installed version 12.0.

So please let me:
- Ignore this application completely (like you have it already)
- Ignore this version (so 14.0.0.0 is ignored, but 14.0.0.1 is shown in SUMo
- Ignore this major version (all updates of 14.x are ignored)
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
Notes
(0002480)
OLLI_S   
2016-09-12 22:31   
(Last edited: 2016-09-12 22:41)
When you implement this, please implement also:
- an ignored counter (0003360)
- in the "Ignored Apps" window a new column that shows what is ignored

This feature also replaces the "Skip this Update" feature.
I would find it more useful to ignore a specific version than to skip an update for one week.
Please tell me what you think (if Skipping is useful).


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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6504 [SUMo] Bug minor have not tried 2021-04-20 12:15 2021-04-20 22:54
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 5.12.12  
    Target Version: 5.12.12  
Summary: "SpiderOak CrossClave" incorrectly detected as "SpiderOak ONE"
Description: "SpiderOak CrossClave" incorrectly detected as "SpiderOak ONE"
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6490 [VideoInspector] Refactoring minor have not tried 2021-04-12 07:26 2021-04-20 22:33
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 2.15.7  
    Target Version:  
Summary: Update ICS library to 8.66 and OpenSSL to 1.1.1k
Description: Update ICS library to 8.66 and OpenSSL to 1.1.1k
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6465 [VideoInspector] Refactoring minor have not tried 2021-04-08 20:55 2021-04-20 22:32
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 2.15.7  
    Target Version: 2.15.7  
Summary: Code signing certificate renewal
Description: Code signing certificate renewal
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6506 [VideoInspector] Refactoring minor have not tried 2021-04-20 22:17 2021-04-20 22:18
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 2.15.7  
    Target Version: 2.15.7  
Summary: Updated Japanese translation
Description: Updated Japanese translation
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6505 [SUMo] Refactoring minor have not tried 2021-04-20 22:17 2021-04-20 22:17
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 5.12.12  
    Target Version: 5.12.12  
Summary: Updated Turkish translation
Description: Updated Turkish translation
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
3528 [SUMo] Refactoring minor have not tried 2016-01-31 12:01 2021-04-20 12:16
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version: 4.3.2  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 4.3.4  
    Target Version: 4.3.4  
Summary: Merge of "SpiderOak" and "SpiderOakONE"
Description: Merge of "SpiderOak" and "SpiderOakONE"

http://www.kcsoftwares.com/sumo/start/searchsumo.php?query=SpiderOak
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6499 [DUMo] New Feature minor have not tried 2021-04-17 21:59 2021-04-17 22:03
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: Under Dev  
    Target Version: Under Dev  
Summary: Click on top ribbon buttons to change sorting criteria (like in SUMo)
Description: Click on top ribbon buttons to change sorting criteria (like in SUMo)
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6498 [SUMo] Refactoring minor have not tried 2021-04-17 19:16 2021-04-17 20:40
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: assigned Product Version:  
Product Build: Resolution: open  
Projection: none      
ETA: none Fixed in Version:  
    Target Version: 5.12.x  
Summary: Wrong version reported for "Dell Display Manager by EnTech Taiwan"
Description: Wrong version reported for "Dell Display Manager by EnTech Taiwan"

"dmm.exe" is detected as v1.60. But it seems that SUMo should not report the "product version" of the file. Instead it should report the "file version" which is actually v1.51.0.2029.
Tags:
Steps To Reproduce:
Additional Information:
Attached Files: mukd2y0s.png (72,576 bytes) 2021-04-17 19:16
https://www.kcsoftwares.com/bugs/file_download.php?file_id=1487&type=bug
png

s4dve4wh.png (68,768 bytes) 2021-04-17 19:16
https://www.kcsoftwares.com/bugs/file_download.php?file_id=1488&type=bug
png
Notes
(0004258)
DenalB   
2021-04-17 20:40   
Thanks, Kyle, for creating this entry! :)

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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6497 [DUMo] Refactoring minor have not tried 2021-04-17 10:39 2021-04-17 10:39
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: Under Dev  
    Target Version: Under Dev  
Summary: Updated German translation
Description: Updated German translation
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6496 [DUMo] Bug minor always 2021-04-17 03:24 2021-04-17 09:27
Reporter: tekeek Platform: Windows  
Assigned To: Kyle_Katarn OS: 10  
Priority: normal OS Version: 21359.1  
Status: acknowledged Product Version: 2.23.5  
Product Build: Resolution: open  
Projection: none      
ETA: none Fixed in Version:  
    Target Version:  
Summary: Detects wrong version of BRIO driver
Description: The software claims I have 1.0.85.0 and need to update to 1.2.75.33, however, under device manager it's already at 1.2.75.33

See image attached
Tags:
Steps To Reproduce:
Additional Information:
Attached Files: 2021-04-16 20_20_53-Logitech BRIO Properties.png (45,121 bytes) 2021-04-17 03:24
https://www.kcsoftwares.com/bugs/file_download.php?file_id=1486&type=bug
png
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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
4451 [DUMo] Bug minor always 2017-09-01 21:57 2021-04-17 09:27
Reporter: Electronic Punk Platform: Windows 10  
Assigned To: Kyle_Katarn OS: Windows 10  
Priority: normal OS Version: 10  
Status: acknowledged Product Version: 2.10.2  
Product Build: Resolution: open  
Projection: none      
ETA: none Fixed in Version:  
    Target Version:  
Summary: Logitech Brio device version
Description: The logitech BRIO is actually two different devices (3 with the mic as well but that does not show in Dumo)

http://www.kcsoftwares.com/dumo/view.php?ProductName=Logitech%20Brio&Company=Logitech&OS=10.0

Imaging devices > Logitech Brio
1.0.71.1
LogiCamFrameProvider.inf
USB\VID_046D&PID_085E&REV_0317&MI_00
USB\VID_046D&PID_085E&MI_00

Universal Serial Bus controllers > Logitech Brio
1.2.75.23
lUVC1564c.inf
USB\VID_046D&PID_085E&REV_0317
USB\VID_046D&PID_085E

Both devices show as per the screenshot attached.
The imaging device is still on driver 1.0.71.1 but Dumo matches the device version and says 1.2.75.23 is the latest (or .22 currently actually), which is not correct.
Tags:
Steps To Reproduce:
Additional Information:
Attached Files: Brio.png (2,456 bytes) 2017-09-01 21:57
https://www.kcsoftwares.com/bugs/file_download.php?file_id=892&type=bug
png
Notes
(0002679)
Electronic Punk   
2017-09-13 19:07   
Just to reinforce the point, 1.0.85.0 was released for the Brio on the 28/08
(0002680)
Kyle_Katarn   
2017-09-13 20:59   
ok
(0002682)
Electronic Punk   
2017-09-13 21:34   
Sorry, only a little bit ocd, but thats why I have this lovely app :D
(0002777)
Electronic Punk   
2018-01-14 20:00   
Any updates on this one?
Driver versions are same as of writing
(0002778)
Kyle_Katarn   
2018-01-14 21:08   
This is a "deep bug" as it questions the way DUMo manages drivers.... using only Device Name and not "type". This will required dee prefactoring to get solved, but needs to be !
(0002915)
Kyle_Katarn   
2018-05-14 20:49   
https://www.osnn.net/threads/dumo-drivers-update-monitor.104587/post-891941

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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6488 [SUMo] Bug minor have not tried 2021-04-12 07:26 2021-04-17 09:12
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 5.12.11  
    Target Version: 5.12.11  
Summary: Update ICS library to 8.66 and OpenSSL to 1.1.1k
Description: Update ICS library to 8.66 and OpenSSL to 1.1.1k
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
There are no notes attached to this issue.

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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6495 [SUMo] Refactoring minor have not tried 2021-04-16 19:07 2021-04-16 19:08
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 5.12.11  
    Target Version: 5.12.11  
Summary: "DVD Flick v2" indicated as "DVD Flick"
Description: "DVD Flick v2" indicated as "DVD Flick" due to wrong implementation of 0005713
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
There are no notes attached to this issue.

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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6494 [SUMo] Bug crash have not tried 2021-04-16 19:05 2021-04-16 19:08
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: high OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 5.12.11  
    Target Version: 5.12.11  
Summary: Crash when loading DVD Flick v2
Description: Crash when loading DVD Flick v2 due to wrong implementation of 0005713
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
There are no notes attached to this issue.

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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
5713 [SUMo] Refactoring minor have not tried 2019-10-26 09:12 2021-04-16 19:08
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 5.10  
    Target Version: 5.10  
Summary: "DVD Flick v2"
Description: For "DVD Flick" by "Dennis "Exl" Meuwissen ", if version is > 1.307 then should be identified as "DVD Flick v2" by "zathor" (link to https://sourceforge.net/projects/dvdflick-v2/)
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6481 [KCleaner] Refactoring minor have not tried 2021-04-12 07:25 2021-04-15 15:57
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 3.8.1  
    Target Version:  
Summary: Update ICS library to 8.66 and OpenSSL to 1.1.1k
Description: Update ICS library to 8.66 and OpenSSL to 1.1.1k
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
There are no notes attached to this issue.

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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6456 [KCleaner] Refactoring minor have not tried 2021-04-08 20:54 2021-04-15 15:57
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 3.8.1  
    Target Version: 3.8.1  
Summary: Code signing certificate renewal
Description: Code signing certificate renewal
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
There are no notes attached to this issue.

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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6492 [SUMo] Bug minor always 2021-04-13 18:07 2021-04-13 18:50
Reporter: kratty256 Platform: Windows  
Assigned To: Kyle_Katarn OS: Windows 10  
Priority: normal OS Version: 21H1  
Status: feedback Product Version: 5.12.10  
Product Build: Resolution: open  
Projection: none      
ETA: none Fixed in Version:  
    Target Version:  
Summary: WinRAR Version Reported Incorrectly
Description: WinRAR's latest is 6.0.1, not 6.1
Tags: beta, software, winrar
Steps To Reproduce:
Additional Information:
Attached Files: Screenshot 2021-04-13 110725.png (69,769 bytes) 2021-04-13 18:07
https://www.kcsoftwares.com/bugs/file_download.php?file_id=1484&type=bug
png

Screenshot 2021-04-13 110456.png (21,724 bytes) 2021-04-13 18:07
https://www.kcsoftwares.com/bugs/file_download.php?file_id=1485&type=bug
png
Notes
(0004257)
Kyle_Katarn   
2021-04-13 18:50   
SUMo is correct as 6.01 = 6.1 not 6.0.1

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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
4156 [SUMo Server] General minor have not tried 2016-11-23 08:10 2021-04-13 18:09
Reporter: kratty256 Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: low OS Version:  
Status: resolved Product Version: 5.0.9  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version:  
    Target Version:  
Summary: Google Chrome Reports Update Available for 54.x
Description: Google Chrome 55x is the beta version

Tags: beta, google
Steps To Reproduce:
Additional Information:
Attached Files: ScreenShot_20161123010830.png (32,089 bytes) 2016-11-23 08:10
https://www.kcsoftwares.com/bugs/file_download.php?file_id=808&type=bug
png

ScreenShot_20161123010923.png (23,892 bytes) 2016-11-23 08:10
https://www.kcsoftwares.com/bugs/file_download.php?file_id=809&type=bug
png
Notes
(0002514)
Kyle_Katarn   
2016-11-24 21:18   
Please report undue beta here : http://www.kcsoftwares.com/forum/viewtopic.php?f=11&t=10

View Issue Details
ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6452 [DUMo] Refactoring minor have not tried 2021-04-08 20:53 2021-04-12 07:30
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 2.23.5  
    Target Version: 2.23.5  
Summary: Code signing certificate renewal
Description: Code signing certificate renewal
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
There are no notes attached to this issue.

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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6472 [DUMo] Refactoring minor have not tried 2021-04-12 07:24 2021-04-12 07:30
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 2.23.5  
    Target Version:  
Summary: Update ICS library to 8.66 and OpenSSL to 1.1.1k
Description: Update ICS library to 8.66 and OpenSSL to 1.1.1k
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
There are no notes attached to this issue.

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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6491 [Zer0] Refactoring minor have not tried 2021-04-12 07:26 2021-04-12 07:26
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: assigned Product Version:  
Product Build: Resolution: open  
Projection: none      
ETA: none Fixed in Version:  
    Target Version:  
Summary: Update ICS library to 8.66 and OpenSSL to 1.1.1k
Description: Update ICS library to 8.66 and OpenSSL to 1.1.1k
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
There are no notes attached to this issue.

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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6489 [Vampix] Refactoring minor have not tried 2021-04-12 07:26 2021-04-12 07:26
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: assigned Product Version:  
Product Build: Resolution: open  
Projection: none      
ETA: none Fixed in Version:  
    Target Version:  
Summary: Update ICS library to 8.66 and OpenSSL to 1.1.1k
Description: Update ICS library to 8.66 and OpenSSL to 1.1.1k
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
There are no notes attached to this issue.

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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6487 [Startup Sentinel] Refactoring minor have not tried 2021-04-12 07:26 2021-04-12 07:26
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: assigned Product Version:  
Product Build: Resolution: open  
Projection: none      
ETA: none Fixed in Version:  
    Target Version:  
Summary: Update ICS library to 8.66 and OpenSSL to 1.1.1k
Description: Update ICS library to 8.66 and OpenSSL to 1.1.1k
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
There are no notes attached to this issue.

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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6486 [RAMExpert] Refactoring minor have not tried 2021-04-12 07:26 2021-04-12 07:26
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: assigned Product Version:  
Product Build: Resolution: open  
Projection: none      
ETA: none Fixed in Version:  
    Target Version:  
Summary: Update ICS library to 8.66 and OpenSSL to 1.1.1k
Description: Update ICS library to 8.66 and OpenSSL to 1.1.1k
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
There are no notes attached to this issue.

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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6485 [PortExpert] Refactoring minor have not tried 2021-04-12 07:26 2021-04-12 07:26
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: assigned Product Version:  
Product Build: Resolution: open  
Projection: none      
ETA: none Fixed in Version:  
    Target Version:  
Summary: Update ICS library to 8.66 and OpenSSL to 1.1.1k
Description: Update ICS library to 8.66 and OpenSSL to 1.1.1k
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
There are no notes attached to this issue.

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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6484 [PhotoToFilm] Refactoring minor have not tried 2021-04-12 07:25 2021-04-12 07:25
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: assigned Product Version:  
Product Build: Resolution: open  
Projection: none      
ETA: none Fixed in Version:  
    Target Version:  
Summary: Update ICS library to 8.66 and OpenSSL to 1.1.1k
Description: Update ICS library to 8.66 and OpenSSL to 1.1.1k
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
There are no notes attached to this issue.

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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6483 [MassCert] Refactoring minor have not tried 2021-04-12 07:25 2021-04-12 07:25
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: assigned Product Version:  
Product Build: Resolution: open  
Projection: none      
ETA: none Fixed in Version:  
    Target Version:  
Summary: Update ICS library to 8.66 and OpenSSL to 1.1.1k
Description: Update ICS library to 8.66 and OpenSSL to 1.1.1k
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6482 [KFK] Refactoring minor have not tried 2021-04-12 07:25 2021-04-12 07:25
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: assigned Product Version:  
Product Build: Resolution: open  
Projection: none      
ETA: none Fixed in Version:  
    Target Version:  
Summary: Update ICS library to 8.66 and OpenSSL to 1.1.1k
Description: Update ICS library to 8.66 and OpenSSL to 1.1.1k
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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6480 [Ignition] Refactoring minor have not tried 2021-04-12 07:25 2021-04-12 07:25
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: assigned Product Version:  
Product Build: Resolution: open  
Projection: none      
ETA: none Fixed in Version:  
    Target Version:  
Summary: Update ICS library to 8.66 and OpenSSL to 1.1.1k
Description: Update ICS library to 8.66 and OpenSSL to 1.1.1k
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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6478 [HDDExpert] Refactoring minor have not tried 2021-04-12 07:25 2021-04-12 07:25
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: assigned Product Version:  
Product Build: Resolution: open  
Projection: none      
ETA: none Fixed in Version:  
    Target Version:  
Summary: Update ICS library to 8.66 and OpenSSL to 1.1.1k
Description: Update ICS library to 8.66 and OpenSSL to 1.1.1k
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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6477 [dot11Expert] Refactoring minor have not tried 2021-04-12 07:25 2021-04-12 07:25
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: assigned Product Version:  
Product Build: Resolution: open  
Projection: none      
ETA: none Fixed in Version:  
    Target Version:  
Summary: Update ICS library to 8.66 and OpenSSL to 1.1.1k
Description: Update ICS library to 8.66 and OpenSSL to 1.1.1k
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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6476 [BATExpert] Refactoring minor have not tried 2021-04-12 07:24 2021-04-12 07:24
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: assigned Product Version:  
Product Build: Resolution: open  
Projection: none      
ETA: none Fixed in Version:  
    Target Version:  
Summary: Update ICS library to 8.66 and OpenSSL to 1.1.1k
Description: Update ICS library to 8.66 and OpenSSL to 1.1.1k
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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6475 [AVIToolbox] Refactoring minor have not tried 2021-04-12 07:24 2021-04-12 07:24
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: assigned Product Version:  
Product Build: Resolution: open  
Projection: none      
ETA: none Fixed in Version:  
    Target Version:  
Summary: Update ICS library to 8.66 and OpenSSL to 1.1.1k
Description: Update ICS library to 8.66 and OpenSSL to 1.1.1k
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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6474 [AudioGrail] Refactoring minor have not tried 2021-04-12 07:24 2021-04-12 07:24
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: assigned Product Version:  
Product Build: Resolution: open  
Projection: none      
ETA: none Fixed in Version:  
    Target Version:  
Summary: Update ICS library to 8.66 and OpenSSL to 1.1.1k
Description: Update ICS library to 8.66 and OpenSSL to 1.1.1k
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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6473 [ApHeMo] Refactoring minor have not tried 2021-04-12 07:24 2021-04-12 07:24
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: assigned Product Version:  
Product Build: Resolution: open  
Projection: none      
ETA: none Fixed in Version:  
    Target Version:  
Summary: Update ICS library to 8.66 and OpenSSL to 1.1.1k
Description: Update ICS library to 8.66 and OpenSSL to 1.1.1k
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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6464 [Vampix] Refactoring minor have not tried 2021-04-08 20:55 2021-04-12 07:05
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 1.10.3  
    Target Version: 1.10.3  
Summary: Code signing certificate renewal
Description: Code signing certificate renewal
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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6294 [Vampix] Refactoring minor have not tried 2020-12-23 14:48 2021-04-12 07:05
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 1.10.3  
    Target Version: 1.10.3  
Summary: Update ICS library to 8.65 and OpenSSL to 1.1.1i
Description: Update ICS library to 8.65 and OpenSSL to 1.1.1i
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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6458 [MassCert] Refactoring minor have not tried 2021-04-08 20:54 2021-04-11 19:15
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 2.0.3  
    Target Version: 2.0.3  
Summary: Code signing certificate renewal
Description: Code signing certificate renewal
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Additional Information:
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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6288 [MassCert] Refactoring minor have not tried 2020-12-23 14:47 2021-04-11 19:15
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 2.0.3  
    Target Version: 2.0.3  
Summary: Update ICS library to 8.65 and OpenSSL to 1.1.1i
Description: Update ICS library to 8.65 and OpenSSL to 1.1.1i
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
5580 [SUMo] New Feature minor have not tried 2019-07-17 00:13 2021-04-11 15:58
Reporter: johnldove Platform: Laptop PC  
Assigned To: Kyle_Katarn OS: Windows  
Priority: normal OS Version: 10  
Status: resolved Product Version: 5.9.4  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 5.12.8  
    Target Version:  
Summary: How to unregister SUMo?
Description: I could not find a way to remove the registration from a SUMo.
I replace my main PC and decided to move the registration from my old PC to my new one.
I could not find any place to unregister.
The logical place for this would be on the About screen (where the register option is available)
Tags:
Steps To Reproduce:
Additional Information:
System Description Primary home PC.
Attached Files:
Notes
(0003563)
wolf   
2019-07-17 10:42   
I don't yet understand your request. You selected project SUMo Online. In the description, you don't refer to that context. So I ask of which kind of registration (and corresponding unregistration) are you writing?

Do you mean the registration of a SUMo PC in SUMo Online and its dashboard?
Or do you mean the registration of a local SUMo installation in the corresponding Windows registry of the same PC?
Or do you mean the registration of a local SUMo installation for enabling its professional edition features with corresponding license?

As far as I understood, the undo of registration in SUMo Online and its dashboard is already implemented and could be labelled more appropriately. It is the action button delete in the dashboard which removes the registration of the selected PC off the dashboard.

Concerning the Windows registry, deinstalling SUMo should also remove its entries in the Windows registry.

Concerning the license for enabling SUMo professional edition, I've indeed not seen a kind of such unregistering action eventually wanted for transfer of these features of one PC to another. But I don't know neither how deeply this license is coupled to PC, SUMo UID or some other kind of factor. I've not seen such component data requested in the purchase process. So I guess such a coupling is loose and done on server side, not on client side and validated i.e. on SUMo startup. So if you don't use the old PC any longer, it might eventually sufficient to register the new PC. I don't know if you need to deinstall SUMo first on the old PC nor if deinstalling will reliably inform SUMo server, i.e. when the old PC has no Internet connection on time of deinstalling. So probably such a transfer may need not only registering the new PC but additionally a service call via email to KC Softwares. (That's similar to Windows license transfer where you need to make a phone call to Microsoft service although license coupling is certainly much stronger for Windows compared to SUMo as this service call is needed for Microsoft not only for transferring license of one PC to another but also if you upgrade and change more PC components more quickly then expected by Microsoft.)
(0003567)
johnldove   
2019-07-17 14:48   
I want to keep the unregistered version on the old PC.
I want to use the registration key on the replacement PC.
I want to continue to monitor both the old and new PC's in SUMo online.
Since I will not be uninstalling SUMo, the X (delete) button is not what I want.
In another licensed software package, there's a Deactivate License and Change License Key option under My Account.
I'm not advocating such an elaborate setup, but would it be possible to add a Deactivate License button on the Help-About popup? There's an Enter License button on the unregistered version.
Again, I am not suggesting adding an elaborate license management service -- maybe in the future?
But for those users who want to play fair and not use more licenses than they own, they could unregister the old PC when they move the license to the new PC.
Thank you!
(0003568)
wolf   
2019-07-17 16:47   
I don't have such a licensed software. I too have licensed software which has a "Change License Key" option but no "My Account" option. And vice-versa. I've licensed software which has a "My Account" option which has no local change license key option. And I'm not aware of having a licensed software with a "Deactivate License" option. I understand all these options. What wonders me is the combination you described of other software for a single product.

So if I understand your feature request right, it covers TWO aspects:
* My Account service and
* User-initiated downgrade of professional edition (and feature set) to basic one

Downgrade of professional edition (and feature set) to basic one is already implemented. So far it is only initiated by server side. This initiation may be intended for known usage scenarios of the past and some are discovered as happening unintended. So I agree that adding user-initiated downgrade makes sense for the scenario you described and some similar ones in your proposed location seems appropriate too.

When reading your last note, I wanted to look up license resp. copyright restrictions of SUMo in the product and couldn't find it. It is displayed on first installation. But I don't remember all details. So when adding a downgrade option, it makes sense also to add a link for copyright look up too.
And does it make sense to add a link to look up the current license key when you want to transfer it to another computer?

For a "My Account" service, I don't know the current not the available options of that reseller agreement for the shop. I've the impression that this shop provides more options as currently configured. So I can't evaluate if this shop is an appropriate place to integrate such a service for license management including renewal, prolongation or extension (to more devices or users). If not, this would probably mean a little bit more service on server side and adding a new section on KC Softwares home page for accessing it. In that case, it makes sense not only to address license management but provide access to other online services included with professional edition feature set (like SUMo Online dashboard) without reauthentication.

What I wanted to look up in copyright note was the specified limitations on acceptable like number of devices with SUMo basic edition and number of devices on SUMo Online dashboard eventually differentiated between basic edition and professional edition. I only found the limit on number of devices covered by a SUMo professional license key distinguished between one year, lifetime and premium and its user constraint. I could imagine other combinations in time and users like family options and small organizations options. I guess KC Softwares will provide corresponding solutions on request. And I further guess that the amount of constructive feed back already provided for the improvement and development of the same product may be taken into account in a quote.

I assume that the copyright does not yet specify different limits for local use compared with SUMo Online service. I don't know if there are any plans to explicitely specify such differentiated limits for the online service neither.

License management has another side too. Organizations and enterprises may need to document that they are fully licensed. While legal constraints will require such compliance management and documentation most often starting with a certain size of organization or enterprise, there are application domains for which size doesn't matter either by legal constraints or by contractual constraints i.e. as supplier for national critical infrastructure (legal constraints) or for parts of the automotive industry (contractual constraints). Is this compliance audit and documentation an option for extension of SUMo Professional edition or for a seperate product?
(0003570)
johnldove   
2019-07-17 21:57   
You have posed great questions. Some of them are above my paygrade. However, that hasn't stopped me from giving my opinion before. :-D

Malwarebytes is the software I'm referencing. While I can see that having the My Account functionality would be a great end-game, but my main thought was just the Unregister button on the About screen.
However, I like the thought of being able to know the serial number so I can transfer it to the new PC after I unregister it on the old PC. The only place I could find was https://www.kcsoftwares.com/?buy which shows that the lifetime license is for 4 PC's for SUMo and DUMo.
I haven't seen any restrictions for unregistered use. I think it's a great model to let users use the manual version so they can see the advantages of having the PRO version. Malwarebytes uses this model.
If you are consdering making it more limited or annoying, consider the alternative: PatchMyPC (https://patchmypc.com/home-updater-download) -- a free updater that checks and updates a large number of common programs. If you make the unregistered version more unattractive, PatchMyPC is a reasonable GoTo instead.
Great idea to have a link to the Copyright on the About dialog box.
If you show the license as part of the "Unregister" function, it would be great if you could show how may of the four PC's allowed are in use (the icing on the cake would be to show the license (last 4-6 digits) on the Desktop next to the respective PC (but I repeat myself).
As to corporate use, if you sell Site Licenses (not a clue about how much to charge -- definitely above my paygrade!), then the license checking would be a lot easier because you'd not have to count the licenses. Ooops, another complication: Would you allow home-use for employees? Would you be able to tell where the license is installed? If not, it would be posted on the Internet and used everywhere -- for free!
On a related note, please consider removing the SUMo Online option in the free version of SUMo. I think this registration should be done from a dashboard program that identifies the PC's and adds/removes then at the Server level. I prefer the client-server model where the client is divorced from the server/controller. This should eliminate support questions from the monitored PC's ("What the heck is this online stuff?") Just my 2c again.



(BTW, Looking for the copyright info, I went to the SUMo-Help-Help and Uninstall Instructions" page: https://www.kcsoftwares.com/help.htm -- it seems to be broken -- blank page -- page source:
<meta http-equiv="refresh" content="durée;URL=https://www.kcsoftwares.com/?cont"acts"> ).

As a side note, DUMo, with it's timeout before you go to the update page is really annoying and I don't use it because of that (and because I have had mixed to poor results with the free version finding drivers. Maybe the PRO version that goes directly to the mfg driver download would be better). I don't have access to the DUMo Mantis site, or I would add that as an issue. IMHO

Anyway, I may be getting too far afield -- a lot of this is stuff you guys are much better able to figure out. Just my ramblings. Thanks for your patience.
(0003573)
wolf   
2019-07-18 00:34   
You already have access to DUMo Mantis site. It's the same for all products of KC Softwares. You'll see it if you switch of project SUMo to All Projects (top right in Mantis, just left of your user name). And when you want to switch to DUMo, you'll select DUMo as project instead.

I have only the basic version of DUMo making similar experience. DUMo has a similar configuration as SUMo as it skips Microsoft drivers which are usually updated via Windows Update service. While Windows and other tools report about more than 420 drivers on my notebook, DUMo reports about 50 only. This DUMo default skipping policy is not documented and may not (yet) be changed via settings. And don't worry if you don't find a driver update reported by DUMo as available. It often shows that it is for another hardware revision, another operating system version or a beta driver risking to make your system more unreliable.

I think SUMo copyright and DUMo copyright are the same. I just saw the DUMo copyright. And it specifies the allowed number of computers with basic DUMo installation as ONE. So that's probably the same number for SUMo.

My note on SUMo limitations was not intended to further restrict SUMo but instead raised the question if it makes sense to clarify on the limits for SUMo Online.

For initiating computer discovery of the server side raises concerns on firewalls.
(0003574)
johnldove   
2019-07-18 04:34   
You already have access to DUMo Mantis site. It's the same for all products of KC Softwares. You'll see it if you switch of project SUMo to All Projects (top right in Mantis, just left of your user name). And when you want to switch to DUMo, you'll select DUMo as project instead.
**Ans: Thank you!

I have only the basic version of DUMo making similar experience. DUMo has a similar configuration as SUMo as it skips Microsoft drivers which are usually updated via Windows Update service. While Windows and other tools report about more than 420 drivers on my notebook, DUMo reports about 50 only. This DUMo default skipping policy is not documented and may not (yet) be changed via settings. And don't worry if you don't find a driver update reported by DUMo as available. It often shows that it is for another hardware revision, another operating system version or a beta driver risking to make your system more unreliable.
**Ans: I have tried several Device Driver programs -- none of them are as capable as SUMo. So it's not a surprise that DUMo has limitations.

I think SUMo copyright and DUMo copyright are the same. I just saw the DUMo copyright. And it specifies the allowed number of computers with basic DUMo installation as ONE. So that's probably the same number for SUMo.
**Ans: I copied the Copyright from the initial install screen of SUMo (it's below). It is a boilerplate EULA that needs updating in lieu of the 4-PC license on the Shop page at KCSoftwares: https://www.kcsoftwares.com/?buy
"Single product licence
 SUMo & DUMo PRO for up to 4 PCs (same user)"

There are at least two things in the EULA that need to be changed:
1. This License only refers to a paid license. It says that the buyer is only authorized to install a single copy. That should be changed from:
" a single copy of the Licensed Software on a single computer"
to:
" the number of paid, authorized copies of the Licensed Software on the number of allowed computers. etc."
2. There is no mention of the unlicensed version. When the paragraph is composed, it should specify the terms of the free use. I would recommend you keep it as it seems today. Free forever, but without the PRO capabilities.


My note on SUMo limitations was not intended to further restrict SUMo but instead raised the question if it makes sense to clarify on the limits for SUMo Online.
**Ans: I understand. I think this issue should be limited to ONLY the stand-alone SUMo, with no reference to the Online.

For initiating computer discovery of the server side raises concerns on firewalls.
**Ans: This assumes the Dashboard is hosted on the server, not on the individual PC's where SUMo is installed.)
I would be satisfied with the following process:
1. Go to (remotely or physically) the remote PC and install SUMo.
2. Copy the UID (and whatever else is needed -- see next para following) from the SUMo installation.
3. Log into the Dashboard and provide the details from the Remote PC installation. (Not sure what details would be needed, but current installations reach out to the server to sign in. So would need evaluate how to reach from the Server to the newly SUMo installed PC.)

By the way: An interim fix while you are working on a Server based Dashboard would be to:
Require both the usernane AND the password to connect this PC to the SUMo Online Configuration -- Dashboard. Right now, only the username is required, so anyone can attach their SUMo to the Dashboard -- just have the username.



KC Softwares - SUMO SOFTWARE LICENSE

1. LICENSE. In consideration of your payment of applicable license fees, KC Softwares ("Kc Softwares") hereby grants to you, the undersigned, and you accept, a nonexclusive, nontransferable license to install, use, and display a single copy of the Licensed Software on a single computer. You may move the Licensed Software from one computer to another, but may not have the Licensed Software resident on more than one computer unless you have paid a license for each additional computer. You may use the Licensed Software for the purpose of developing your own software applications, in accordance with the terms of Paragraph 2, below. A copy of the Licensed Software may be made for archival or backup purposes as long as it contains all the original Licensed Software proprietary notices. You may not sublicense, rent, distribute, lease or otherwise transfer or assign any or all of your rights in the Licensed Software. You may use the Licensed Software solely in its original form, and may not change, alter or modify the Licensed Software, translate, reverse assemble, reverse compile, disassemble, or in any way reverse engineer the Licensed Software. This license does not grant you any right to bug, fixes, enhancements, updates or new versions, but if such are made available to and are obtained by you, then they shall become part of the Licensed Software and governed by the terms of this License. KC Softwares reserves all rights not expressly granted to you in this License.
(0003576)
Kyle_Katarn   
2019-07-19 22:54   
Do you mean revert from SUMo PRO to SUMo Free ? Or remove a PC from SUMo online ?
(0003579)
wolf   
2019-07-19 23:08   
John already replied in his first note https://www.kcsoftwares.com/bugs/view.php?id=5580#c3567 .
In the view of the old PC, he wants to revert from SUMo Pro to SUMo Free.
In the view of his usage and of KC Softwares, he wants to free and transfer one SUMo PRO license INSTANCE to his new PC in order to remain complying to license restrictions.
He definitely doesn't want to remove a PC from SUMo Online.
(0003581)
Kyle_Katarn   
2019-07-20 10:58   
OK, then it's a SUMo client evolution request (I move this issue to the relevant section)

View Issue Details
ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6373 [SUMo] New Feature minor have not tried 2021-02-20 11:46 2021-04-11 15:58
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 5.12.8  
    Target Version: 5.12.8  
Summary: Capacity to remove licence
Description: Capacity to remove licence
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
There are no notes attached to this issue.

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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6460 [PortExpert] Refactoring minor have not tried 2021-04-08 20:54 2021-04-11 11:33
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 1.8.2  
    Target Version: 1.8.2  
Summary: Code signing certificate renewal
Description: Code signing certificate renewal
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6290 [PortExpert] Refactoring minor have not tried 2020-12-23 14:47 2021-04-11 11:33
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 1.8.2  
    Target Version: 1.8.2  
Summary: Update ICS library to 8.65 and OpenSSL to 1.1.1i
Description: Update ICS library to 8.65 and OpenSSL to 1.1.1i
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Additional Information:
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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6453 [HDDExpert] Refactoring minor have not tried 2021-04-08 20:53 2021-04-11 10:59
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 1.18.7  
    Target Version: 1.18.7  
Summary: Code signing certificate renewal
Description: Code signing certificate renewal
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6284 [HDDExpert] Refactoring minor have not tried 2020-12-23 14:46 2021-04-11 10:59
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 1.18.7  
    Target Version: 1.18.7  
Summary: Update ICS library to 8.65 and OpenSSL to 1.1.1i
Description: Update ICS library to 8.65 and OpenSSL to 1.1.1i
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Additional Information:
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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6471 [SUMo] Refactoring minor have not tried 2021-04-10 22:33 2021-04-10 22:37
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 5.12.11  
    Target Version: 5.12.11  
Summary: "Freemake Downloader" identified as "Freemake Video Converter"
Description: "Freemake Downloader" identified as "Freemake Video Converter"
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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
1962 [SUMo] Bug minor have not tried 2013-04-03 22:03 2021-04-10 22:34
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version: 3.5.4  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 3.5.5  
    Target Version:  
Summary: Freemake Audio Converter incorrectly detected
Description: Freemake Audio Converter incorrectly detected
Tags:
Steps To Reproduce:
Additional Information: There are 2 starting files for popular Freemake Audio Converter.
 
FreemakeAudioConverter.exe – this is only launcher witch logo
FreemakeAC.exe – this is real application (show real version)
 
SUMo check version for FreemakeAudioConverter.exe but the default file should be FreemakeAC.exe
Attached Files:
There are no notes attached to this issue.

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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
1906 [SUMo] Bug minor have not tried 2013-01-04 22:26 2021-04-10 22:33
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version: 2.13.3  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 3.4.17  
    Target Version:  
Summary: Freemake Video Downloader incorrectly detected
Description: Freemake Video Downloader incorrectly detected
Tags:
Steps To Reproduce:
Additional Information: There are 2 starting files for popular Freemake Video Converter.
 
FreemakeVideoDownloader.exe – this is only launcher witch logo
FreemakeVD.exe – this is real application (show real version)
 
SUMo check version for FreemakeVideoDownloader.exe but the default file should be FreemakeVD.exe
Attached Files:
There are no notes attached to this issue.

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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
1366 [SUMo] Bug minor have not tried 2011-06-28 22:55 2021-04-10 22:33
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version: 2.13.3  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 2.14  
    Target Version:  
Summary: Freemake Video Converter incorrectly detected
Description: Freemake Video Converter incorrectly detected
Tags:
Steps To Reproduce:
Additional Information: There are 2 starting files for popular Freemake Video Converter.
 
FreemakeVideoConverter.exe – this is only launcher witch logo (v2.0.0.0)
FreemakeVC.exe – this is real application (show real version - v2.2.0.7)
 
SUMo check version for FreemakeVideoConverter.exe but the default file should be FreemakeVC.exe
Attached Files:
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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6281 [BATExpert] Refactoring minor have not tried 2020-12-23 14:46 2021-04-10 13:27
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 1.14.3  
    Target Version: 1.14.3  
Summary: Update ICS library to 8.65 and OpenSSL to 1.1.1i
Description: Update ICS library to 8.65 and OpenSSL to 1.1.1i
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6450 [BATExpert] Refactoring minor have not tried 2021-04-08 20:53 2021-04-10 13:27
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 1.14.3  
    Target Version: 1.14.3  
Summary: Code signing certificate renewal
Description: Code signing certificate renewal
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6447 [ApHeMo] Refactoring minor have not tried 2021-04-08 20:51 2021-04-08 20:59
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 2.17  
    Target Version: 2.17  
Summary: Code signing certificate renewal
Description: Code signing certificate renewal
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
There are no notes attached to this issue.

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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6375 [ApHeMo] New Feature minor have not tried 2021-02-20 11:46 2021-04-08 20:59
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 2.17  
    Target Version: 5.12.8  
Summary: Capacity to remove licence
Description: Capacity to remove licence
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
There are no notes attached to this issue.

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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6278 [ApHeMo] Refactoring minor have not tried 2020-12-23 14:30 2021-04-08 20:59
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 2.17  
    Target Version: 2.17  
Summary: Update ICS library to 8.65 and OpenSSL to 1.1.1i
Description: Update ICS library to 8.65 and OpenSSL to 1.1.1i
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
There are no notes attached to this issue.

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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6463 [SUMo] Refactoring minor have not tried 2021-04-08 20:55 2021-04-08 20:55
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 5.12.11  
    Target Version: Under Dev  
Summary: Code signing certificate renewal
Description: Code signing certificate renewal
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
There are no notes attached to this issue.

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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6466 [Zer0] Refactoring minor have not tried 2021-04-08 20:55 2021-04-08 20:55
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: assigned Product Version:  
Product Build: Resolution: open  
Projection: none      
ETA: none Fixed in Version:  
    Target Version: Under Dev  
Summary: Code signing certificate renewal
Description: Code signing certificate renewal
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
There are no notes attached to this issue.

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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6462 [Startup Sentinel] Refactoring minor have not tried 2021-04-08 20:55 2021-04-08 20:55
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: assigned Product Version:  
Product Build: Resolution: open  
Projection: none      
ETA: none Fixed in Version:  
    Target Version: Under Dev  
Summary: Code signing certificate renewal
Description: Code signing certificate renewal
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
There are no notes attached to this issue.

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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6461 [RAMExpert] Refactoring minor have not tried 2021-04-08 20:54 2021-04-08 20:54
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: assigned Product Version:  
Product Build: Resolution: open  
Projection: none      
ETA: none Fixed in Version:  
    Target Version: Under Dev  
Summary: Code signing certificate renewal
Description: Code signing certificate renewal
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
There are no notes attached to this issue.

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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6459 [PhotoToFilm] Refactoring minor have not tried 2021-04-08 20:54 2021-04-08 20:54
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: assigned Product Version:  
Product Build: Resolution: open  
Projection: none      
ETA: none Fixed in Version:  
    Target Version: Under Dev  
Summary: Code signing certificate renewal
Description: Code signing certificate renewal
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
There are no notes attached to this issue.

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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6457 [KFK] Refactoring minor have not tried 2021-04-08 20:54 2021-04-08 20:54
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: assigned Product Version:  
Product Build: Resolution: open  
Projection: none      
ETA: none Fixed in Version:  
    Target Version: Under Dev  
Summary: Code signing certificate renewal
Description: Code signing certificate renewal
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
There are no notes attached to this issue.

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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6455 [Ignition] Refactoring minor have not tried 2021-04-08 20:53 2021-04-08 20:53
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: assigned Product Version:  
Product Build: Resolution: open  
Projection: none      
ETA: none Fixed in Version:  
    Target Version: Under Dev  
Summary: Code signing certificate renewal
Description: Code signing certificate renewal
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
There are no notes attached to this issue.

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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6451 [dot11Expert] Refactoring minor have not tried 2021-04-08 20:53 2021-04-08 20:53
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: assigned Product Version:  
Product Build: Resolution: open  
Projection: none      
ETA: none Fixed in Version:  
    Target Version: Under Dev  
Summary: Code signing certificate renewal
Description: Code signing certificate renewal
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
There are no notes attached to this issue.

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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6449 [AVIToolbox] Refactoring minor have not tried 2021-04-08 20:52 2021-04-08 20:52
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: assigned Product Version:  
Product Build: Resolution: open  
Projection: none      
ETA: none Fixed in Version:  
    Target Version: Under Dev  
Summary: Code signing certificate renewal
Description: Code signing certificate renewal
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
There are no notes attached to this issue.

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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6448 [AudioGrail] Refactoring minor have not tried 2021-04-08 20:51 2021-04-08 20:51
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: assigned Product Version:  
Product Build: Resolution: open  
Projection: none      
ETA: none Fixed in Version:  
    Target Version: Under Dev  
Summary: Code signing certificate renewal
Description: Code signing certificate renewal
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
There are no notes attached to this issue.

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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6446 [SUMo] Refactoring minor have not tried 2021-04-08 19:19 2021-04-08 19:20
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 5.12.11  
    Target Version: 5.12.11  
Summary: "IObit Common Component" to be filtered out (sub-product)
Description: "IObit Common Component" to be filtered out (sub-product)

https://www.kcsoftwares.com/sumo/start/searchsumo.php?query=IObit+Common+Component
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6305 [SUMo] Refactoring minor have not tried 2020-12-30 10:00 2021-04-08 19:18
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 5.12.11  
    Target Version: 5.12.11  
Summary: Incorrect version reported for "Logitech Logicapture" (LogiCapture.bp.exe to be filtered out)
Description: Not sure how to classify this, but perhaps you should be showing the actual "File Description" which says this is really the "LogiCapture Web Helper" (See 3rd attachment)??

LogiCapture (64 bits) Logitech, Inc. 1.3163.1710.2301 Update available (2.4.13.0) C:\Program Files\Logitech\LogiCapture\bin\cef3_3440\LogiCapture.bp.exe
Tags:
Steps To Reproduce:
Additional Information:
Attached Files: image.png (89,761 bytes) 2020-12-30 10:00
https://www.kcsoftwares.com/bugs/file_download.php?file_id=1426&type=bug
png

image2.png (38,739 bytes) 2020-12-30 10:00
https://www.kcsoftwares.com/bugs/file_download.php?file_id=1427&type=bug
png

Sumo.png (105,853 bytes) 2021-04-08 19:15
https://www.kcsoftwares.com/bugs/file_download.php?file_id=1483&type=bug
png
Notes
(0004251)
Kyle_Katarn   
2021-04-08 19:15   

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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
5725 [SUMo] Refactoring minor have not tried 2019-10-31 23:49 2021-04-05 21:14
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: assigned Product Version:  
Product Build: Resolution: open  
Projection: none      
ETA: none Fixed in Version:  
    Target Version: 5.12.x  
Summary: SUMo should not allow to "skip" a version number lower or equal to the lowest one already installed
Description: SUMo should not allow to "skip" a version number lower or equal to the lowest one already installed
(works fine... but automatically flushed on next full list load)

Lowest : eg : in case of multiple versions installed.
Tags: skip
Steps To Reproduce:
Additional Information:
Attached Files:
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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6443 [SUMo] Refactoring minor have not tried 2021-04-05 20:50 2021-04-05 20:50
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: assigned Product Version:  
Product Build: Resolution: open  
Projection: none      
ETA: none Fixed in Version:  
    Target Version: 5.12.x  
Summary: Skipped list auto-cleanup does not remove App/Company that are no longer in list
Description: Skipped list auto-cleanup does not remove App/Company that are no longer in list
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
3150 [SUMo] Bug minor have not tried 2015-09-27 14:54 2021-04-05 20:50
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version: 4.1.3  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 5.12.11  
    Target Version: 5.12.11  
Summary: "Removing useless skipped item : xxx" shall indicate version number
Description: "Removing useless skipped item : xxx" shall indicate version number
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
2902 [SUMo] Bug trivial always 2015-06-21 10:39 2021-04-05 20:21
Reporter: Johan L Platform:  
Assigned To: Kyle_Katarn OS: Win 7  
Priority: normal OS Version:  
Status: resolved Product Version: 3.14  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 4.0  
    Target Version: 4.0  
Summary: Skip update not remembered
Description: I have both the last 1:st gen Avidemux 2.5.6.0 (some other functions than newer versions) and 2:nd gen 2.6 Avidemux installed, and sumo always mark a new update available for 2.5.6.0 even though I set it to "Skip this update" every time. A bit irritating, but not deal breaking obviously.
Tags:
Steps To Reproduce:
Additional Information:
Attached Files: SUMo_startup.log (16,094 bytes) 2015-06-21 23:01
https://www.kcsoftwares.com/bugs/file_download.php?file_id=606&type=bug
SUMo_debug_check.log (62,315 bytes) 2015-06-21 23:27
https://www.kcsoftwares.com/bugs/file_download.php?file_id=607&type=bug
Notes
(0001896)
Kyle_Katarn   
2015-06-21 15:08   
Please attach log file
(0001897)
Johan L   
2015-06-21 23:27   
Added the log file.

Just noticed that I don't have to restart sumo to get it to display an update - if I select "Skip this update" for Avidemux 2.5.6, and then just click "Check" right away again, it pops back immediately and say an update is available. I tried the same with an other program that also had an update, and the update didn't show, as wanted and expected.

I then looked around and found the SUMo.skipped file - an Avidemux line is created when selecting it to be skipped, but when clicking "Check" it is removed from SUMo.skipped. "Debug mode" seem to give some more info in the log file, so I enabled that and will attach a second log from when doing a "Check" right after skipping.
(0001900)
Kyle_Katarn   
2015-06-22 20:43   
It is probably due to the fact that you're already have a newer version installed (which "cleans" request for skipping 2.6).

I'll check in the code.

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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6437 [SUMo] Bug tweak always 2021-03-30 20:05 2021-04-05 20:16
Reporter: joschi100 Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: low OS Version:  
Status: acknowledged Product Version: 5.12.10  
Product Build: Resolution: open  
Projection: none      
ETA: none Fixed in Version:  
    Target Version:  
Summary: Flashin "x"
Description: The "x" on the top right is flashing when you go over by mouse. This bug exists some months ago.
Tags:
Steps To Reproduce:
Additional Information:
Attached Files: x.jpg (2,695 bytes) 2021-03-30 20:05
https://www.kcsoftwares.com/bugs/file_download.php?file_id=1480&type=bug
jpg
Notes
(0004242)
Kyle_Katarn   
2021-03-30 22:04   
I've never had such issue.... do you also face this with other KC Softwares product ?
(0004243)
joschi100   
2021-03-31 08:34   
I am using only Sumo. Believe has something to do with your script. E.g. during process updating the list, the screen is flickering, and the "x" is no clickable. May be there is a relation? Please see my settings attached and my recorded video.
(0004248)
Kyle_Katarn   
2021-04-05 20:16   
Confirmed on my test laptop (but only this computer). More investigation needed.

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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6438 [SUMo] Refactoring minor have not tried 2021-03-30 22:21 2021-04-03 20:49
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 5.12.11  
    Target Version: 5.12.11  
Summary: "Send Bug Report by IOBit" to be filtered out (sub-product)
Description: "Send Bug Report by IOBit" to be filtered out (sub-product)
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6439 [SUMo] Bug minor have not tried 2021-04-03 20:37 2021-04-03 20:47
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 5.12.11  
    Target Version: 5.12.11  
Summary: Wrong company for "YouTube Song Downloader"
Description: Wrong company for "YouTube Song Downloader"

https://www.kcsoftwares.com/sumo/start/searchsumo.php?query=youtube+song+downloader

This Program is from Abelsoft and the Direct- Download Link is:
 
https://www.abelssoft.de/de/windows/multimedia/youtube-song-downloader
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6440 [SUMo] Refactoring minor have not tried 2021-04-03 20:45 2021-04-03 20:47
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 5.12.11  
    Target Version: 5.12.11  
Summary: "Abelssoft" company name rationalization
Description: "Abelssoft" company name rationalization
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6433 [SUMo] Refactoring minor have not tried 2021-03-29 21:17 2021-03-29 22:20
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version: 5.12.10  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 5.12.11  
    Target Version: 5.12.11  
Summary: Improve InitSearchServer logging
Description: Improve InitSearchServer logging (in particular when selecting alt server at 1st attempt due to ping delta criteria)
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6436 [SUMo] Refactoring minor have not tried 2021-03-29 21:40 2021-03-29 22:17
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 5.12.11  
    Target Version: 5.12.11  
Summary: "IObit NoteIcon" to be filtered out
Description: "IObit NoteIcon" to be filtered out

This file is NEVER shipped standalone. Therefore sumo should not report it. Sumo should report the primary file (which it does).

https://www.kcsoftwares.com/sumo/view.php?prot=2&ProductName=IObit+NoteIcon&Company=IOBit
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6435 [SUMo] Refactoring minor have not tried 2021-03-29 21:38 2021-03-29 22:16
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 5.12.11  
    Target Version: 5.12.11  
Summary: SpyderUtility and Spyder4Pro are mixed
Description: [SUMo] Error Report (*) for Spyder4Pro by Datacolor v 1.3.1.1 - SUMo reports Update available (4.5.9.2)
Wrong. Spydercolor latest is 4.5.9.2 (I have that installed); this is SpyderUtility and this is v1.3.1.1

C:\Program Files (x86)\Datacolor\Spyder4Pro\Utility\SpyderUtility.exe

Due to 0006403
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6403 [SUMo] Bug minor have not tried 2021-03-13 19:31 2021-03-29 21:38
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 5.12.10  
    Target Version: 5.12.10  
Summary: Wrong identification of Spyder4Pro from Datacolor
Description: Wrong identification of Spyder4Pro from Datacolor

See screenshot
https://support.datacolor.com/index.php?/Knowledgebase/List/Index/96/display-calibration
Tags:
Steps To Reproduce:
Additional Information:
Attached Files: image001.png (13,573 bytes) 2021-03-13 19:31
https://www.kcsoftwares.com/bugs/file_download.php?file_id=1450&type=bug
png
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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6422 [SUMo] Bug minor have not tried 2021-03-26 12:19 2021-03-28 20:40
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 5.12.10  
    Target Version: 5.12.10  
Summary: Incorrect management of timeouts/comm abort
Description: Incorrect management of timeouts/comm abort

Error [21-03-25 22:58:13] Aborted communication with server.
leads to
Error [21-03-25 22:58:18] Checking : Too many server timeouts.
without sufficient retries to be fully reliable
Tags:
Steps To Reproduce: Info [21-03-25 22:58:25] Operation cancelled after 23828 ms
Info [21-03-25 22:58:25] Min : 31 ms / Avg : 49 ms / Max : 125 ms
Info [21-03-25 22:58:25] Check window closure accepted
Error [21-03-25 22:58:18] Checking : Too many server timeouts.
Verbose [21-03-25 22:58:13] Local version : 1.72.0.0
Info [21-03-25 22:58:13] Checking (80 / 788) : BulkFileChanger (64 bits)
Error [21-03-25 22:58:13] Aborted communication with server.
Info [21-03-25 22:58:13] Checking : Downgrading to HTTP/1.0
Info [21-03-25 22:58:13] Check server swapped to : https://www.kcsoftwares.com
Info [21-03-25 22:58:13] Checking : Server Timeout
Verbose [21-03-25 22:58:08] Local version : 1.72.0.0
Info [21-03-25 22:58:08] Checking (80 / 788) : BulkFileChanger (64 bits)
Info [21-03-25 22:58:08] Server replied 1.72.0.0 in 46 ms
Verbose [21-03-25 22:58:08] Local version : 1.72.0.0
Info [21-03-25 22:58:08] Checking (79 / 788) : BulkFileChanger
Info [21-03-25 22:58:08] Server replied 2.47.0.0 in 47 ms
Verbose [21-03-25 22:58:08] Local version : 2.47.0.0
Info [21-03-25 22:58:08] Checking (78 / 788) : BrowsingHistoryView (64 bits)
Info [21-03-25 22:58:08] Server replied 2.47.0.0 in 47 ms
Verbose [21-03-25 22:58:08] Local version : 2.47.0.0
Info [21-03-25 22:58:08] Checking (77 / 788) : BrowsingHistoryView
Info [21-03-25 22:58:08] Server replied 1.33.0.0 in 62 ms
Verbose [21-03-25 22:58:08] Local version : 1.33.0.0
Info [21-03-25 22:58:08] Checking (76 / 788) : BrowserDownloadsView (64 bits)
Info [21-03-25 22:58:08] Server replied 1.33.0.0 in 78 ms
Additional Information:
Attached Files:
There are no notes attached to this issue.

View Issue Details
ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6431 [SUMo] Bug minor have not tried 2021-03-27 20:58 2021-03-28 20:39
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 5.12.10  
    Target Version: 5.12.10  
Summary: Crash when OpenSSL dll are removed (eg : WinXP compat)
Description: Crash when OpenSSL dll are removed (eg : WinXP compat)
Tags:
Steps To Reproduce:
Additional Information:
Attached Files: This is what happens if I erase or move both dll files.jpg (197,361 bytes) 2021-03-27 20:58
https://www.kcsoftwares.com/bugs/file_download.php?file_id=1477&type=bug
jpg
Notes
(0004234)
Kyle_Katarn   
2021-03-27 20:58   

View Issue Details
ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6416 [SUMo] Bug minor always 2021-03-23 16:21 2021-03-28 20:29
Reporter: ELBE Platform: Windows Server on VMware ESXi  
Assigned To: Kyle_Katarn OS: W2K8  
Priority: high OS Version: R2 EN-US  
Status: resolved Product Version: 5.12.9  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 5.12.10  
    Target Version: 5.12.10  
Summary: Starting SUMO returns warning message that it is running in Degraded Mode - Server not available
Description: When starting v5.12.9.481 on my Domain Controller it shows message that SUMO is running in Degraded mode.
Message disappears after appr. 1 minute. Issue not seen on any other of my domain clients or servers or with former SUMO versions.
If Firewall issue is root cause or anything else you are aware off, please advise how to remediate.

Thanks & Regards
ELBE
Tags: degraded
Steps To Reproduce:
Additional Information:
Attached Files: SUMo_Debug_log.txt (26,337 bytes) 2021-03-27 16:52
https://www.kcsoftwares.com/bugs/file_download.php?file_id=1473&type=bug
Notes
(0004215)
Kyle_Katarn   
2021-03-23 21:55   
(Last edited: 2021-03-23 21:55)
Is it similar to 0006415 ?
Please attach log in debug mode.
(0004236)
Kyle_Katarn   
2021-03-27 21:01   
New experimental build (485)
https://www.kcsoftwares.com/beta/sumo.exe
https://www.kcsoftwares.com/beta/sumo.zip

Would you please test it and share a log again ? Thanks !

View Issue Details
ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6415 [SUMo] Bug minor have not tried 2021-03-22 21:28 2021-03-28 20:28
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 5.12.10  
    Target Version: 5.12.10  
Summary: "Degraded mode" indication (transient)
Description: "Degraded mode" indication (transient)

- Burst of server status request while note answered.
- Main server comm fails (Winsock - Connection timed out (Error #10060) to 46.105.204.2:443)
- Alt server answer => displays "degraded mode" and do not even try to reach out main server with a "check" request
- Main server finally answers with good performance.
Tags:
Steps To Reproduce:
Additional Information:
Attached Files: SUMo.log (22,810 bytes) 2021-03-22 21:28
https://www.kcsoftwares.com/bugs/file_download.php?file_id=1462&type=bug
degrad.txt (457 bytes) 2021-03-27 08:43
https://www.kcsoftwares.com/bugs/file_download.php?file_id=1467&type=bug
Notes
(0004219)
Kyle_Katarn   
2021-03-27 08:43   
(0004222)
Kyle_Katarn   
2021-03-27 08:51   
Info [21-03-26 15:34:49] Main Server Online (1140 ms)
Verbose [21-03-26 15:34:48] Degraded mode detected
Info [21-03-26 15:34:48] Auto Check Skipped...
Info [21-03-26 15:34:48] Alt Server Online (62 ms)
Info [21-03-26 15:34:48] Alt Server Status Query
Info [21-03-26 15:34:48] Main Server Status Query
Verbose [21-03-26 15:34:48] Servers Status Query

View Issue Details
ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6406 [SUMo] Bug block always 2021-03-17 18:33 2021-03-28 20:28
Reporter: Gator Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: urgent OS Version:  
Status: resolved Product Version: 5.12.8  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 5.12.10  
    Target Version:  
Summary: Lifetime licence key gets invalid during normal use
Description: While I was evaluating the update of a program (e. g. glassswire) with the context menu in SUMO, suddenly the came a pop up: "Invalid licence detected by server" sand the program restarts in non Pro mode. Here I open the licence menu and enter my name and licence number. Thanks for registering the program returns SUMO. But evertime I evaluate more than one program or use sumo for some time it returns with an invalid licence.
This is the first time I got problems with my licence.
        
Tags:
Steps To Reproduce: start program
sometimes the licence turns invalid while the auto check of the program
use the right mouse button for a program and select "evaluate"
repeat this one or two times
licence turns invalid
Additional Information:
Attached Files: SUMO_invalid_licence_detected_by_server.jpg (73,547 bytes) 2021-03-17 18:33
https://www.kcsoftwares.com/bugs/file_download.php?file_id=1453&type=bug
jpg

SUMo - A veces sigue apareciendo la indicación de 'Modo degradado', pero inmediatamente desaparece.jpg (46,321 bytes) 2021-03-17 22:18
https://www.kcsoftwares.com/bugs/file_download.php?file_id=1454&type=bug
jpg

SUMo - Still giving these messages - 20210318.jpg (94,296 bytes) 2021-03-18 12:06
https://www.kcsoftwares.com/bugs/file_download.php?file_id=1455&type=bug
jpg

SUMo - Still giving these messages - 20210318-2.jpg (94,296 bytes) 2021-03-18 21:42
https://www.kcsoftwares.com/bugs/file_download.php?file_id=1456&type=bug
jpg

SUMO - Modo degradado still appearing - 20210319.jpg (42,343 bytes) 2021-03-19 11:57
https://www.kcsoftwares.com/bugs/file_download.php?file_id=1457&type=bug
jpg

SUMo.log (207,951 bytes) 2021-03-19 20:37
https://www.kcsoftwares.com/bugs/file_download.php?file_id=1458&type=bug
SUMo.perm.log (4,126 bytes) 2021-03-19 20:37
https://www.kcsoftwares.com/bugs/file_download.php?file_id=1459&type=bug
SUMo - Updated to version 5.12.9.481 but still appearing 'Modo degradado' a short time - 20210320.jpg (30,871 bytes) 2021-03-20 22:36
https://www.kcsoftwares.com/bugs/file_download.php?file_id=1460&type=bug
jpg

VID_20210321_203449.avi (708,862 bytes) 2021-03-21 20:40
https://www.kcsoftwares.com/bugs/file_download.php?file_id=1461&type=bug
SUMo - Problems already there - 20210327.jpg (101,345 bytes) 2021-03-27 13:47
https://www.kcsoftwares.com/bugs/file_download.php?file_id=1469&type=bug
jpg

SUMo - Sometimes gives ERROR for 'too long wait the server' - 20210327.jpg (156,844 bytes) 2021-03-27 13:47
https://www.kcsoftwares.com/bugs/file_download.php?file_id=1470&type=bug
jpg

SUMo-2.log (84,532 bytes) 2021-03-27 13:47
https://www.kcsoftwares.com/bugs/file_download.php?file_id=1471&type=bug
SUMo.perm-2.log (6,471 bytes) 2021-03-27 13:47
https://www.kcsoftwares.com/bugs/file_download.php?file_id=1472&type=bug
Which are the dll's that you mention¿ . I do not find any dll in the SUMo directory of my PS.jpg (146,889 bytes) 2021-03-27 17:03
https://www.kcsoftwares.com/bugs/file_download.php?file_id=1474&type=bug
jpg

This is what happens if I erase or move both dll files.jpg (197,361 bytes) 2021-03-27 20:16
https://www.kcsoftwares.com/bugs/file_download.php?file_id=1475&type=bug
jpg

With the new experimental version 5.12.9.485 it looks OK. No more 'Modo degradado' after several tests.jpg (63,262 bytes) 2021-03-27 20:33
https://www.kcsoftwares.com/bugs/file_download.php?file_id=1476&type=bug
jpg

It failed again!.jpg (67,346 bytes) 2021-03-27 22:46
https://www.kcsoftwares.com/bugs/file_download.php?file_id=1478&type=bug
jpg

SUMo-3.log (67,472 bytes) 2021-03-27 22:46
https://www.kcsoftwares.com/bugs/file_download.php?file_id=1479&type=bug
Notes
(0004185)
jkissane   
2021-03-17 19:10   
This has happened to me also a few times recently.
(0004186)
idd00jea   
2021-03-17 20:51   
Yo tengo el mismo problema, y aunque me indica que probablemente tenga mal configurado mi cortafuegos, antes me funcionaba perfectamente hasta hace dos días.
(0004188)
Kyle_Katarn   
2021-03-17 21:34   
We've just made a fix on server side. Please retry, should be OK now (please confirm). Sorry for the delay.
(0004189)
zouloux   
2021-03-17 22:11   
Confirmed: SUMO stays registered.
(0004190)
idd00jea   
2021-03-17 22:18   
Efectivamente, parece que se ha resuelto el problema. Al principio aparece fugazmente la indicación de "Modo degradado", pero a continuación desaparece. He realizado varias pruebas y ha funcionado bien.
(0004191)
Kyle_Katarn   
2021-03-17 23:01   
idd00jea : Please restart your computer & router and retry.
(0004192)
Gator   
2021-03-18 09:10   
@Kyle: The first tests were positiv. Now the licence stays valid.
(0004193)
jkissane   
2021-03-18 09:32   
Sumo is showing as correctly licensed for me now but when I right click on a product & selected "Get Update" it takes me to the KC Softwares Shop (https://www.kcsoftwares.com/?buy) instead of the correct download page eg for Dropbox.
(0004194)
Gaillard82   
2021-03-18 09:40   
Related issue? I had this problem yesterday, re-entered my lifetime licence key and all was good. But when I right click on a program needing an update (e.g. Dropbox) and select Get Update, I get taken to the "buy a licence for Sumo" page and not the Dropbox installer. Not difficult to work around, but clearly an issue. Thanks
(0004195)
Gaillard82   
2021-03-18 09:41   
(sorry this duplicates jkissane's post, wasn't there when I started)
(0004196)
idd00jea   
2021-03-18 12:06   
Bueno, he reiniciado mi usuario de Windows 10 y mi router como ha indicado Kyle, pero sigo teniendo el aviso de "Modo degradado" y al hacer clic sobre el mismo, me sale el aviso de que existe algún problema en el servidor o en mi cortafuegos. (Ver captura de pantalla). Pero a pesar de ello, si intento obtener una actualización de Dropbox no me lleva a la página https://www.kcsoftwares.com/?buy (como indican jkissane y Galliard82) sino que me lleva ala página correcta https://www.dropbox.com/
(0004197)
Kyle_Katarn   
2021-03-18 21:17   
Does the problem persists after restarting your computer and your router ?
Any A/V or firewall blocking SUMo comms with our main server ?
(0004198)
idd00jea   
2021-03-18 21:42   
The only advice is that after restarting computer and router is that sometimes (not always) appears the advices y have told in my last message, but functions OK to find the updates (not as mentioned by jkissane and Gaillard82).
(0004199)
Gaillard82   
2021-03-19 08:30   
Following reboot my redirection issue has been resolved. Thank you
(0004200)
Kyle_Katarn   
2021-03-19 09:53   
Thank you Gaillard82.
Is the problem still affecting other users ?
(0004201)
idd00jea   
2021-03-19 11:57   
Not me. Only sporadically appearing "Modo degradado" but not affecting any possibility of PRO version.
(0004202)
Kyle_Katarn   
2021-03-19 19:48   
idd00jea : May I have your SUMo log (in debug mode) please ?
(0004203)
idd00jea   
2021-03-19 20:37   
Here you have the two log files.
(0004205)
Kyle_Katarn   
2021-03-20 21:46   
Is it better with SUMo 5.12.9 ?
(0004206)
Kyle_Katarn   
2021-03-20 21:48   
Something seems to be blocking your connection to our main server : Server error (10060 Cause : Winsock - Connection timed out (Error #10060) to 46.105.204.2:443)

46.105.204.2 is the news IP for our CDN. If no obvious reason on your side, i'll ask OVH (web host)
(0004207)
idd00jea   
2021-03-20 22:36   
@Kyle: I downloaded and installed version 5.12.9. But still appears "Modo degradado" for short time.
(0004208)
Kyle_Katarn   
2021-03-20 23:06   
"for a short time" => button appears then disappears (and stay NOT visible) ?
(0004209)
idd00jea   
2021-03-21 12:59   
Yes, after few seconds "Modo degradado" button disappears and all functions of SUMo are OK.�
(0004210)
Kyle_Katarn   
2021-03-21 18:44   
OK, same problem reproduced here. I'll investigate.
(0004211)
idd00jea   
2021-03-21 20:40   
@Kyle: Just to show you a short video of what happens when I start SUMo:
(0004212)
Kyle_Katarn   
2021-03-21 21:05   
ok thanks
(0004223)
Kyle_Katarn   
2021-03-27 12:33   
Here comes an experimental build (482) : https://www.kcsoftwares.com/beta/sumo.exe
Please let me know if it works better
(0004224)
idd00jea   
2021-03-27 12:39   
La he descargado y la voy a probar. Informaré de los resultados.
(0004225)
Kyle_Katarn   
2021-03-27 12:54   
ok thanks. Looking forward for feedback + log in debug mode please :-)
(0004226)
idd00jea   
2021-03-27 13:47   
Aquí están los resultados en los archivos anexos. Hay problemas esporádicos de tardanza del servidor, y sigue saliendo el aviso de "Modo degradado".
Incluyo también los logs del modo de depuración.
(0004227)
Kyle_Katarn   
2021-03-27 14:27   
Very interesting. This will help me indeed.
May I know if the situation gets better if you remove the 2 dll from SUMo folder ?
(0004229)
idd00jea   
2021-03-27 17:03   
Which are the dll's that you mention? I do not see any dll file in the SUMo directory of my PC.
(0004230)
Kyle_Katarn   
2021-03-27 19:27   
libcrypto-1_1.dll & libssl-1_1.dll in the folder where SUMo is installed
(0004231)
Kyle_Katarn   
2021-03-27 20:13   
New experimental build (485)
https://www.kcsoftwares.com/beta/sumo.exe
https://www.kcsoftwares.com/beta/sumo.zip
(0004232)
idd00jea   
2021-03-27 20:16   
This what happens if I erase or move both dll files (see attached screenshot)
(0004233)
idd00jea   
2021-03-27 20:33   
Using new experimental compilation 485 looks that solved the problem (see attached screenshot).
(0004235)
Kyle_Katarn   
2021-03-27 20:59   
No DLL crash : https://www.kcsoftwares.com/bugs/view.php?id=6431

Regarding this bug, is it "solved" with 485 ?
May I have your debug log with 485 after a "full check" ?
(0004237)
idd00jea   
2021-03-27 22:46   
It failed again. See attached screenshot, and attached log.
(0004238)
Kyle_Katarn   
2021-03-28 16:27   
Fails ?
My reading :
- it succeeded in completing the "check" job without error
- "degraded mode" is still displayed => need to be further improved
(0004239)
idd00jea   
2021-03-28 17:22   
No fracasa!. ==> Consigue funcionar perfectamente localizando nuevas actualizaciones en el PC y buscarlas en su web de origen o en el sitio web de KCSoftwares.
- Logra completar el trabajo de "verificación" sin errores ==> SI, (pero con algo de lentitud)
- "Modo degradado" todavía se muestra ==> SI (necesario para no confundir a los usuarios)
(0004240)
idd00jea   
2021-03-28 17:24   
- "Modo degradado" todavía se muestra ==> SI, y debe mejorarse para para no confundir a los usuarios nuevos.
(0004241)
Kyle_Katarn   
2021-03-28 19:35   
OK. I'll release 485 with a few adjustment, then i'll further improve in the following release.
Thanks for your inputs !

View Issue Details
ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6432 [SUMo] Refactoring minor have not tried 2021-03-28 20:27 2021-03-28 20:27
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 5.12.10  
    Target Version: 5.12.10  
Summary: Updated German translation
Description: Updated German translation
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
There are no notes attached to this issue.

View Issue Details
ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6430 [SUMo] Refactoring minor have not tried 2021-03-27 12:54 2021-03-27 13:42
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 5.12.10  
    Target Version: 5.12.10  
Summary: Positive licence check should be considered as an evidence of server being online
Description: Positive licence check should be considered as an evidence of server being online
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
There are no notes attached to this issue.

View Issue Details
ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6429 [SUMo] Refactoring minor have not tried 2021-03-27 10:47 2021-03-27 10:48
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 5.12.10  
    Target Version: 5.12.10  
Summary: Improve logics for server swapping due to low performance
Description: Improve logics for server swapping due to low performance
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
There are no notes attached to this issue.

View Issue Details
ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6428 [SUMo] Refactoring minor have not tried 2021-03-27 10:38 2021-03-27 10:38
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 5.12.10  
    Target Version: 5.12.10  
Summary: Improving "heartbeat" logging
Description: Improving "heartbeat" logging (server identification)
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
There are no notes attached to this issue.

View Issue Details
ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6426 [SUMo] Bug minor have not tried 2021-03-27 08:39 2021-03-27 10:37
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 5.12.10  
    Target Version: 5.12.10  
Summary: SUMo should not start on "Alternate" server without trying "Main" server first
Description: SUMo should not start on "Alternate" server without trying "Main" server first
Tags:
Steps To Reproduce:
Additional Information:
Attached Files: alt1st.txt (137,393 bytes) 2021-03-27 08:39
https://www.kcsoftwares.com/bugs/file_download.php?file_id=1466&type=bug
There are no notes attached to this issue.

View Issue Details
ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6427 [SUMo] New Feature minor have not tried 2021-03-27 08:52 2021-03-27 09:31
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 5.12.10  
    Target Version: 5.12.10  
Summary: Log a line when exiting from Degraded mode
Description: Log a line when exiting from Degraded mode
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
There are no notes attached to this issue.

View Issue Details
ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
4893 [SUMo] Refactoring minor have not tried 2018-05-01 19:14 2021-03-27 08:45
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: assigned Product Version:  
Product Build: Resolution: open  
Projection: none      
ETA: none Fixed in Version:  
    Target Version: 5.12.x  
Summary: ESET "Security / Endpoint Antivirus / Business" version detection
Description: Distinct "Business" from regular version of "ESET Main GUI" and "ESET Security" (different version numbering scheme)

User feedback : It doesn’t look like there’s any way from the filename alone to determine that. I do know there’s a registry key HKLM\SOFTWARE\ESET\ESET Security\CurrentVersion\Info\ProductACodeStr, which is set to “com.eset.apps.business.eea.windows”, and a few other values in there which could be used to identify it.
Tags:
Steps To Reproduce:
Additional Information:
Attached Files: image001.jpg (3,981 bytes) 2019-11-22 19:18
https://www.kcsoftwares.com/bugs/file_download.php?file_id=1246&type=bug
jpg

Aufnahme165.png (26,989 bytes) 2021-03-27 08:45
https://www.kcsoftwares.com/bugs/file_download.php?file_id=1468&type=bug
png
Notes
(0003775)
Kyle_Katarn   
2019-11-22 19:18   
windows 10 64 bit with "Eset Endpoint Antivirus", probably a business variant of them
(0004220)
Kyle_Katarn   
2021-03-27 08:44   
User report :
The versions suggested by SUMo for update do not exist like this in the business version of eset.
Via the registry, the business version can be recognized without any problems:
> [HKEY_LOCAL_MACHINE\SOFTWARE\ESET\ESET Security\CurrentVersion\Info]
> "ProductType"="eea"
> "ProductName"="ESET Endpoint Antivirus"
> "ProductVersion"="8.0.2028.0"
(0004221)
Kyle_Katarn   
2021-03-27 08:45   

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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6425 [Startup Sentinel] New Feature minor have not tried 2021-03-27 08:20 2021-03-27 08:20
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: assigned Product Version:  
Product Build: Resolution: open  
Projection: none      
ETA: none Fixed in Version:  
    Target Version:  
Summary: Add suppport of "RunOnce" keys
Description: Add suppport of "RunOnce" keys

In particular as protection against : https://www.heise.de/hintergrund/Windows-REvil-Trojaner-trickst-abgesicherten-Modus-aus-5996336.html
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6423 [SUMo] Bug minor have not tried 2021-03-26 12:32 2021-03-26 13:01
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 5.12.10  
    Target Version: 5.12.10  
Summary: Undue "check licence" request to server
Description: See logs below et 12:28:47

Checking licence... => OK > Checking licence... => OK (2 checks within 1 second !)
Tags:
Steps To Reproduce: Info [21-03-26 12:28:48] Licence checked OK
Info [21-03-26 12:28:48] File downloaded in 1312ms
Verbose [21-03-26 12:28:47] Local version : 19.0.0.0
Info [21-03-26 12:28:47] Checking (1 / 60) : 7-Zip (64 bits)
Info [21-03-26 12:28:47] Check server : https://www.kcsoftwares.com
Info [21-03-26 12:28:47] Allow beta : No
Info [21-03-26 12:28:47] Checking... (Global)
Info [21-03-26 12:28:47] Preparing check operation
Info [21-03-26 12:28:47] Checking licence...
Info [21-03-26 12:28:47] Auto Check...
Info [21-03-26 12:28:47] Licence checked OK
Info [21-03-26 12:28:47] File downloaded in 1235ms
Info [21-03-26 12:28:45] Checking licence...
Error [21-03-26 12:28:45] Check canceled : licence not received
Info [21-03-26 12:28:23] Main Server Online (1203 ms)
Info [21-03-26 12:28:22] Alt Server Online (94 ms)
Info [21-03-26 12:28:22] Alt Server Status Query
Info [21-03-26 12:28:22] Main Server Status Query
Verbose [21-03-26 12:28:22] Servers Status Query
Info [21-03-26 12:27:23] Main Server Online (1157 ms)
Info [21-03-26 12:27:22] Alt Server Online (94 ms)
Info [21-03-26 12:27:22] Alt Server Status Query
Info [21-03-26 12:27:22] Main Server Status Query
Verbose [21-03-26 12:27:22] Servers Status Query
Info [21-03-26 12:26:23] Main Server Online (1156 ms)
Info [21-03-26 12:26:22] Alt Server Online (234 ms)
Info [21-03-26 12:26:22] Alt Server Status Query
Info [21-03-26 12:26:22] Main Server Status Query
Verbose [21-03-26 12:26:22] Servers Status Query
Info [21-03-26 12:25:23] SUMo is already up to date.
Additional Information:
Attached Files:
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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6420 [SUMo] New Feature minor have not tried 2021-03-24 22:18 2021-03-24 22:18
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: assigned Product Version:  
Product Build: Resolution: open  
Projection: none      
ETA: none Fixed in Version:  
    Target Version: 5.12.x  
Summary: Option to "merge" 32/64 bits variants of a same program (both entries in same folder)
Description: Option to "merge" 32/64 bits variants of a same program (both entries in same folder)
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6419 [DUMo] Refactoring minor have not tried 2021-03-24 22:11 2021-03-24 22:12
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 2.23.5  
    Target Version: 2.23.5  
Summary: Updated Italian translation
Description: Updated Italian translation
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6417 [SUMo] Bug minor always 2021-03-24 00:36 2021-03-24 21:21
Reporter: drawclif Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: acknowledged Product Version: 5.12.9  
Product Build: Resolution: open  
Projection: none      
ETA: none Fixed in Version:  
    Target Version:  
Summary: Kaspersky says Sumo is incompatible
Description: Installing Kaspersky, it tells me Sumo is incompatible and tries to remove.
uncheck is ok and seems to run ok, just irritating... may be kaspersky problem.
Tags:
Steps To Reproduce:
Additional Information:
Attached Files: 21-03-20 Kaspersky Sumo error.jpg (50,048 bytes) 2021-03-24 00:36
https://www.kcsoftwares.com/bugs/file_download.php?file_id=1463&type=bug
jpg
Notes
(0004216)
Kyle_Katarn   
2021-03-24 21:21   
Problems is KAspersky. You should complain to their tech support :
https://community.kaspersky.com/kaspersky-corporate-products-27/kes-11-not-compatible-with-sumo-3055

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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6003 [Startup Sentinel] Bug minor always 2020-04-29 03:36 2021-03-22 21:49
Reporter: wolf Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version: 1.7.7  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 1.8.1  
    Target Version:  
Summary: export to text file results in too many lines displayed and no text file stored
Description: When using the export feature and selecting the text file option in Startup Sentinel, I don't get a text file stored but instead the standard application for text files started with a content resembling the reported records of Startup Sentinel with a different count of records. Startup Sentinel doesn't allow to select an application in contrast to default GUI behaviour of Windows open with dialogue which would allow a selection and amendment. The standard standard application of Windows is WordPad. This standard application will insert line breaks for long records. Hence the records resulting of the export to text file feature results in faults with more lines as reported by Startup Sentinel.
Tags: export
Steps To Reproduce:
Additional Information:
Attached Files:
Notes
(0003944)
Kyle_Katarn   
2020-05-30 09:40   
May I have more details about the different content being displayed ?

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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6004 [Startup Sentinel] Bug minor always 2020-04-29 03:48 2021-03-22 21:49
Reporter: wolf Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version: 1.7.7  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 1.8.1  
    Target Version:  
Summary: export to CSV files is faulty, resulting in too few lines displayed
Description: When using the export to CSV file feature is used, no CSV file will be stored, as in various other KC Softwares tools. Instead of creating a CSV file, Startup Sentinel launches the standard application for displaying CSV files with a content resembling the records reported by Startup Sentinel but fewer lines. The reason for fewer lines displayed is a merge. Several of the records displayed in Startup Sentinel get merged to a single line in the standard application. The standard application gets launched by Startup Sentinel. The (most) standard application opens the import filter. When using the tab as field separator in the import filter (most reliable for most widely used CSV files) I get a display of records consisting of just one field. When using the semi-colon as filed separator in the import filter, I get a display of records consisting of three fields but fewer lines as reported by Startup Sentinel as the resulting 3rd field displayed seems to include further records displayed by Startup Sentinel although no such field separator was in such records. This seems to happen especially with long records reported in Startup Sentinel.
Tags: export
Steps To Reproduce:
Additional Information:
Attached Files:
Notes
(0003908)
Kyle_Katarn   
2020-04-29 07:03   
Duplicate of 0006003 ?
(0003909)
wolf   
2020-04-29 12:25   
No, it's no duplicate. There are similarities due to same data source (same reported data to export). But the export format is different and the effects with the same data source are different. When exporting to CSV, the result displays too few lines as records get merged (ID 0006003). Here, when export to text, the result is the opposite that too many lines get displayed as line breaks seem to get inserted.

As long as I don't try with a different standard application, I can't know which part is responsible for that effect. My guess is that such an effect is the result of a design error in Startup Sentinel but that the line breaks I assume inserted by the standard standard application for text files. Trying to repeat with a different standard application may reveal if my assumption is correct. Not to launch the standard application would remove such a dependency and solve it on the side of Startup Sentinel if my assumption gets confirmed. I recommend not to launch a standard application by default. You might want to make this behaviour configurable for users preferring the comfort of automatic launch. And when rendering it configurable, you may want to provide another option if the launch should be without user interaction as is the case currently or with the standard Windows dialog which would preselect the standard application but propose some alternative applications too (difference between one-click and double-click in Windows opening dialogs).
(0003945)
Kyle_Katarn   
2020-05-30 09:41   
More details about the missing content please ?

View Issue Details
ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6292 [Startup Sentinel] Refactoring minor have not tried 2020-12-23 14:48 2021-03-22 21:40
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 1.8.1  
    Target Version: 1.8.1  
Summary: Update ICS library to 8.65 and OpenSSL to 1.1.1i
Description: Update ICS library to 8.65 and OpenSSL to 1.1.1i
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6401 [SUMo] Refactoring minor have not tried 2021-03-13 18:01 2021-03-21 11:06
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 5.12.10  
    Target Version: 5.12.10  
Summary: "Kaspersky" company name rationalization
Description: "Kaspersky" company name rationalization

"Kaspersky"
"Kaspersky Lab" ==> Good

https://www.kcsoftwares.com/sumo/start/searchsumo.php?query=Kaspersky
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
1227 [SUMo] Refactoring minor have not tried 2010-06-24 08:29 2021-03-21 11:05
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version: 2.8.1  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 2.9.0  
    Target Version:  
Summary: Kaspersky Anti-Virus multiple detection
Description: Kaspersky Anti-Virus multiple detection
Tags:
Steps To Reproduce: http://www.kcsoftwares.com/sumo/view.php?ProductName=Kaspersky+Anti-Virus&Company=Kaspersky+Lab
http://www.kcsoftwares.com/sumo/view.php?ProductName=Kaspersky+Anti-Virus&Company=Kaspersky+Lab+ZAO
Additional Information:
Attached Files:
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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
3054 [SUMo] Refactoring minor have not tried 2015-08-09 23:08 2021-03-21 11:05
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version: 4.0.5  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 4.1  
    Target Version: 4.1  
Summary: "AO Kaspersky Lab" to be merged with "Kaspersky Lab"
Description: "AO Kaspersky Lab" to be merged with "Kaspersky Lab"
Tags:
Steps To Reproduce:
Additional Information: http://www.kcsoftwares.com/sumo/start/searchsumo.php?query=Kaspersky
Attached Files:
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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6413 [SUMo] New Feature minor have not tried 2021-03-21 10:47 2021-03-21 10:58
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 5.12.10  
    Target Version: 5.12.10  
Summary: "CTRL+enter" as shortcut for "Open file Location"
Description: "CTRL+enter" as shortcut for "Open file Location"
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6402 [SUMo] Bug minor have not tried 2021-03-13 18:47 2021-03-20 19:32
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 5.12.9  
    Target Version: 5.12.9  
Summary: Multiple detection for "XNView MP"
Description: Multiple detection for "XNView MP"

"XnViewMP (64 bits)"
"XnView MP (64 bits)" => Good

https://www.kcsoftwares.com/sumo/start/searchsumo.php?query=XnView
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6410 [SUMo] Bug minor have not tried 2021-03-20 16:49 2021-03-20 19:20
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: assigned Product Version:  
Product Build: Resolution: open  
Projection: none      
ETA: none Fixed in Version:  
    Target Version: 5.12.x  
Summary: Licence gets rejected when server is out (CDN error,....)
Description: Licence gets rejected when server is out (CDN error,....)
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6411 [SUMo] Bug minor have not tried 2021-03-20 17:06 2021-03-20 17:20
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 5.12.9  
    Target Version: 5.12.9  
Summary: Load balancing too prone to send SUMo to the Alternate Server
Description: Load balancing too prone to send SUMo to the Alternate Server
Tags:
Steps To Reproduce:
Additional Information: Info [21-03-20 17:05:25] Main Server Online (1328 ms)
Info [21-03-20 17:05:24] Alt Server Online (94 ms)
Info [21-03-20 17:05:24] Alt Server Status Query
Info [21-03-20 17:05:24] Main Server Status Query
Verbose [21-03-20 17:05:24] Servers Status Query
Attached Files:
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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6404 [SUMo] Refactoring minor have not tried 2021-03-14 18:52 2021-03-18 21:17
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 5.12.9  
    Target Version: 5.12.9  
Summary: Updated Portuguese translation
Description: Updated Portuguese translation
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6374 [DUMo] New Feature minor have not tried 2021-02-20 11:46 2021-03-14 14:45
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 2.23.4  
    Target Version:  
Summary: Capacity to remove licence
Description: Capacity to remove licence
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
475 [SUMo] Refactoring minor have not tried 2008-01-29 18:31 2021-03-13 18:48
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version: 1.5  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 1.6  
    Target Version:  
Summary: Improve version compatibility (XnView)
Description: Improve version compatibility

XNView 1.92.1 case (see attachment)

Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
4289 [SUMo] Bug minor always 2017-04-02 17:41 2021-03-13 18:48
Reporter: BlackRitus Platform: ?  
Assigned To: Kyle_Katarn OS: Windows 8.1  
Priority: low OS Version: x64  
Status: resolved Product Version: 5.1.5  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 5.2.3  
    Target Version: 5.2.3  
Summary: Wrong report of slide.exe (part of XnView) when deep-scanning
Description: When deep-scanning for programs, SUMo finds "slide.exe" which is part of the image viewer XnView and located in the plugins folder.

slide.exe has its own version number (2.13.00) and is not connected to the current version number of XnView (2.39.0.0).

slide.exe is a standard plugin (not separately listed, it's part of the program!) and comes in version 2.13 if you install the latest XnView (2.39).

Conclusion: No update for slide.exe available and XnView is already at its latest version. --> SUMo reporting wrong.
Tags: XnView
Steps To Reproduce: Install SUMo
Install XnView 2.39 with standard preferences
Deep scan for programs in SUMo
Additional Information: http://download.xnview.com/XnView-win.exe
Attached Files:
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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
5885 [SUMo] Refactoring minor have not tried 2020-03-20 14:01 2021-03-13 18:48
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 5.10.12  
    Target Version: 5.10.12  
Summary: "XnView" identified as "XnView Classic"
Description: "XnView" identified as "XnView Classic"

"XnView Classic" to be renamed as "XnView"
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6400 [SUMo] New Feature feature have not tried 2021-03-13 10:43 2021-03-13 17:59
Reporter: drawclif Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: feedback Product Version: 5.12.8  
Product Build: Resolution: open  
Projection: none      
ETA: none Fixed in Version:  
    Target Version:  
Summary: Show if beta
Description: it would be very convenient if the main screen of sumo shows which updates were beta and which normal
a little icon before the "update available" would be good,
thanks for a great product !
David Rawcliffe
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
Notes
(0004183)
Kyle_Katarn   
2021-03-13 17:59   
Do you have "show beta" turned on in SUMo settings ?

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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6116 [SUMo] Refactoring minor have not tried 2020-07-20 21:49 2021-03-11 20:33
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 5.11.2  
    Target Version: 5.11.2  
Summary: Wrong company name for AviDemux
Description: Wrong company name for AviDemux
Neither "" not "avidemux.org" are correct. Should be "Mean" as per 0004997, which is not working.
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
4997 [SUMo] Bug minor always 2018-07-03 07:01 2021-03-11 20:33
Reporter: demos Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version: 5.7  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 5.8.2  
    Target Version: 5.8.2  
Summary: wrong programs details in SUMo list
Description: I united different small inaccuracies in one case

1. Missing company info for TabsforOfficeCenter1316 and TabsforOfficeCenter1316(Admin). Company: Detong Technology LTD

2. Rename program name from TabsforOfficeCenter1316 and TabsforOfficeCenter1316(Admin) to Office Tab and Office Tab (Admin)

3. Missing company info for T-Clock Redux, T-Clock Redux (64 bits). Company: White Tiger
 
4. Wrong version detection for Vuze (64 bits). I have 5.7.6.0 installed but SUMo detects as 5.0.0.0 =>refer to 0002545

5. Wrong program name for Windows7-USB-DVD-Download-Tool.exe. Change name from "Microsoft Store" to "Windows 7 USB/DVD Download Tool".

6. Company for Avidemux is Mean
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
Notes
(0002984)
demos   
2018-07-04 09:48   
6. Company for Avidemux is Mean
(0002989)
Kyle_Katarn   
2018-07-05 21:33   
added
(0003053)
Kyle_Katarn   
2018-10-04 20:53   
1. DONE
2. DONE
3. DONE
4. refer to 0002545
5. Canceled
6. DONE
(0003054)
Kyle_Katarn   
2018-10-04 20:53   
Please open a dedicated issue for item 0000005

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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6398 [SUMo Online] Bug minor always 2021-03-11 09:02 2021-03-11 12:38
Reporter: chjohans Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: acknowledged Product Version: 5.12.8  
Product Build: Resolution: open  
Projection: none      
ETA: none Fixed in Version:  
    Target Version:  
Summary: Wrong timezone
Description: In Sumo web, the column for "Last Check" does not show time in my timezone, it shows a time I believe is the server timezone, or at least it is not my timezone. I'm in GMT+( and the time here is now exactly 4PM in the afternoon on March 11th. I just ran a Scan, but in Sumo Web it says last scan were run at 9AM, seven hours earlier.
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
5836 [SUMo Online] New Feature minor have not tried 2020-01-28 18:20 2021-03-11 12:38
Reporter: johnldove Platform: Laptop PC  
Assigned To: Kyle_Katarn OS: Windows  
Priority: normal OS Version: 10  
Status: acknowledged Product Version: 5.10.8  
Product Build: Resolution: open  
Projection: none      
ETA: none Fixed in Version:  
    Target Version:  
Summary: Show dates in local time zone
Description: It looks like the status (last check, etc.) is in GMT.
Is it possible to have the times shown local to the timezone of the monitoring PC?
Tags:
Steps To Reproduce:
Additional Information:
System Description Primary home PC.
Attached Files:
Notes
(0003845)
wolf   
2020-02-04 21:49   
To which time zone do you refer? To the one of the current user or to the one or the computer?
(0003846)
Kyle_Katarn   
2020-02-04 21:52   
Difference between server timezone (in Paris TZ) vs local computer TZ
(0003847)
johnldove   
2020-02-04 21:59   
Point taken. I assumed that all monitored devices would be in my time zone.
I would still choose my local time: It would help me know the last time I triggered a scan or check if the time shown was in the time of my monitoring computer.

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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6396 [DUMo] New Feature major always 2021-03-08 16:13 2021-03-09 21:45
Reporter: Kamil Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: urgent OS Version:  
Status: acknowledged Product Version:  
Product Build: Resolution: open  
Projection: none      
ETA: none Fixed in Version:  
    Target Version:  
Summary: Command Line support
Description: I would ask you to add command line support this would allow you to automate your Windows installation via script
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
Notes
(0004180)
Kyle_Katarn   
2021-03-08 20:12   
Is it command line for the installation of DUMo or for DUMo (check, scan...) ?
(0004181)
Kamil   
2021-03-09 00:16   
I want to be able to use Dumo from the command line when installing missing drivers after reinstalling Windows eg.
Autoinstall missing drivers (autoinstall)

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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6397 [SUMo] Bug minor always 2021-03-09 11:03 2021-03-09 21:43
Reporter: kef Platform: PC  
Assigned To: Kyle_Katarn OS: W10  
Priority: normal OS Version: 10.0.19042.844  
Status: feedback Product Version: 5.12.8  
Product Build: Resolution: open  
Projection: none      
ETA: none Fixed in Version:  
    Target Version:  
Summary: Wrong version for Trend Micro Security Agent Monitor
Description: Trend Micro Security Agent Monitor (64 bits) Trend Micro Inc. 14.2.0.1271 C:\Program Files (x86)\Trend Micro\Client Server Security Agent\PccNtMon.exe
est annoncé avec une mise à jour disponible (20.0.0.2093), alors qu'il est à jour.
Peut-être ce même executable existe-t-il sous cette version plus récente dans un autre produit de la gamme Trend Micro d'où une confusion ?
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
Notes
(0004182)
Kyle_Katarn   
2021-03-09 21:43   
Screenshot + link to SUMo page for this one please

View Issue Details
ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6395 [SUMo] Bug major have not tried 2021-03-07 21:03 2021-03-07 21:17
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: high OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 5.12.9  
    Target Version: 5.12.9  
Summary: Wrong shortcut resolution
Description: Wrong shortcut resolution

Shortbut to ""C:\Program Files\GrampsAIO64-5.1.3\grampsw.exe"" resolved as ""C:\Program Files (x86)\GrampsAIO64-5.1.3\grampsw.exe"" therefore not found and not added.
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6394 [SUMo] Refactoring minor have not tried 2021-03-07 21:00 2021-03-07 21:00
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 5.12.9  
    Target Version: 5.12.9  
Summary: No more unneeded reload when drag'n'dopping files that can't be added.
Description: No more unneeded reload when drag'n'dopping files that can't be added.
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
There are no notes attached to this issue.

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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6393 [SUMo] New Feature minor have not tried 2021-03-07 20:52 2021-03-07 20:53
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 5.12.9  
    Target Version: 5.12.9  
Summary: More log in debug mode when drag'n'dropping shortcuts
Description: More log in debug mode when drag'n'dropping shortcuts
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
There are no notes attached to this issue.

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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6392 [SUMo] Refactoring minor have not tried 2021-03-07 20:32 2021-03-07 20:52
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 5.12.9  
    Target Version: 5.12.9  
Summary: Still some incorrect company name (GNU,..)
Description: https://www.kcsoftwares.com/sumo/start/searchsumo.php?query=gnu+general

"Gramps developers. GNU General Public License"
"GNU General Public License v2.0"
"Jellyfin Contributors. Code released under the GNU General Public License"
"under the GNU General Public License"
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
There are no notes attached to this issue.

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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6391 [SUMo] Refactoring minor have not tried 2021-03-07 19:21 2021-03-07 20:27
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 5.12.9  
    Target Version: 5.12.9  
Summary: "DVDFab.cn" company name rationalization
Description: "DVDFab.cn" company name rationalization

"DVDFab.cn" => Good
"DVDFab Software Inc."
"DVDFab Technology"
"DVDFab Software"

https://www.kcsoftwares.com/sumo/start/searchsumo.php?query=dvdfab
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
There are no notes attached to this issue.

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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
5396 [SUMo] Refactoring minor have not tried 2019-03-30 08:44 2021-03-07 19:21
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 5.9  
    Target Version: 5.9  
Summary: "FengTao Software Inc." to be renamed as "DVDFab.cn"
Description: "FengTao Software Inc." to be renamed as "DVDFab.cn"
+ web link
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
There are no notes attached to this issue.

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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
5862 [SUMo] Refactoring minor have not tried 2020-03-07 12:39 2021-03-07 19:21
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 5.10.10  
    Target Version: 5.10.10  
Summary: "DVDFab.cn" company name rationalization
Description: "DVDFab.cn" company name rationalization

"DVDFab.cn" => Good
"DVDFab.cn."
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
There are no notes attached to this issue.

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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6390 [PhotoToFilm] Bug minor have not tried 2021-03-07 11:53 2021-03-07 11:53
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 3.9.6  
    Target Version: 3.9.6  
Summary: "Purchase now" button shall disappear when a valid licence is entered (without restarting PhotoToFilm)
Description: "Purchase now" button shall disappear when a valid licence is entered (without restarting PhotoToFilm)
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
There are no notes attached to this issue.

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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6379 [PhotoToFilm] New Feature minor have not tried 2021-02-20 11:47 2021-03-07 11:52
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 3.9.6  
    Target Version: 5.12.8  
Summary: Capacity to remove licence
Description: Capacity to remove licence
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
There are no notes attached to this issue.

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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6381 [SUMo] Refactoring minor have not tried 2021-02-20 15:36 2021-03-06 13:48
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 5.12.8  
    Target Version: 5.12.8  
Summary: "Sapphire TRIXX" multiple detection
Description: "Sapphire TRIXX" => Good
"Sapphire TRIXX Utility"
"Sapphire TRIXX Overclocking Utility"
Tags:
Steps To Reproduce:
Additional Information: https://www.kcsoftwares.com/sumo/start/searchsumo.php?query=Sapphire
Attached Files:
There are no notes attached to this issue.

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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6380 [SUMo] Refactoring minor have not tried 2021-02-20 15:35 2021-03-06 13:47
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 5.12.8  
    Target Version: 5.12.8  
Summary: "Sapphire Technology" company name rationalization
Description: "Sapphire Technology" company name rationalization

"Sapphire Technology" => Good
"2015. Sapphire Technology."
"Sapphire Technology Limited"
Tags:
Steps To Reproduce:
Additional Information: https://www.kcsoftwares.com/sumo/start/searchsumo.php?query=Sapphire
Attached Files:
There are no notes attached to this issue.

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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6387 [SUMo Online] Bug minor always 2021-02-28 19:14 2021-02-28 21:06
Reporter: chjohans Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: acknowledged Product Version: 5.12.7  
Product Build: Resolution: open  
Projection: none      
ETA: none Fixed in Version:  
    Target Version:  
Summary: SUMO Web showing ignored software as having an update
Description:  I recently "discovered" SUMO web, and I've noticed something very annoying. If you "Ignore" updates for a specific program in SUMO they will not show up, and that piece of software will show in "Green" like it's up-to-date, the way I want it to be.

But ignored programs consistently show in "Red" in SUMO Web, indicating that there is an update for that program. Of course, when I check in SUMI it does not show up, because I've asked it to ignore it.

Could this inconsistency between SUMO and SUMO Web please be fixed?

This nuisance really triggers the OCD in me, wanting to update that "red" software that I've asked SUMO that I don't want to update, ever.
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
Notes
(0004175)
Kyle_Katarn   
2021-02-28 21:06   
Unfortunately, this is " as per design " since your ignore list is locally stored on your computer and not synchronized with the web dashboard. I'll keep your ticket open as a "feature request" for further enhancement

View Issue Details
ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6310 [SUMo Server] New Feature tweak always 2021-01-09 11:41 2021-02-28 21:03
Reporter: SteffenDE Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: feedback Product Version: 5.12.2  
Product Build: Resolution: open  
Projection: none      
ETA: none Fixed in Version:  
    Target Version:  
Summary: SUMo shows update but 'get update' link do not show the update
Description: Many Applications show a update and if I try to get the update the direct link goes to the generic company page and I can not find the update download. It would be very helpless if the direct link of the full version goes direkt to the download page or direct starting the download if it downloadable without registration or something.
Tags:
Steps To Reproduce: For example SUMo shows a update to Adobe Acrobat DC Version 20.13.20074.18474 and link goes to https://www.adobe.com. If I open the https://supportdownloads.adobe.com/ the last version I can see is 2020.013.20064. But there are many examples where I can not found the update showing in SUMo because the link is not going to the download only to the company homepage.
Additional Information:
Attached Files:
Notes
(0004114)
Kyle_Katarn   
2021-01-09 12:01   
Apart from Adobe, do you face the same situation on other companies ?
(0004115)
SteffenDE   
2021-01-09 12:07   
Yes, Corel Draw, Evernote Clipper, HP Digital Imaging and many more.
(0004118)
Kyle_Katarn   
2021-01-12 21:44   
Please retry now. If problem persists, please attach a SUMo log in debug mode for investigation (in Private comment if necessary)
(0004149)
Kyle_Katarn   
2021-01-20 21:33   
Thanks
(0004150)
Kyle_Katarn   
2021-01-24 10:33   
I'd need log in debug mode. To get debug mode, enable "debug" in settings then restart SUMo (and export log again). After that, go back to settings and disable debug mode (degrades performances otherwise)

View Issue Details
ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6377 [dot11Expert] New Feature minor have not tried 2021-02-20 11:47 2021-02-28 18:11
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 1.6.2  
    Target Version: 5.12.8  
Summary: Capacity to remove licence
Description: Capacity to remove licence
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
There are no notes attached to this issue.

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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6282 [dot11Expert] Refactoring minor have not tried 2020-12-23 14:46 2021-02-28 18:11
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 1.6.2  
    Target Version: 1.6.2  
Summary: Update ICS library to 8.65 and OpenSSL to 1.1.1i
Description: Update ICS library to 8.65 and OpenSSL to 1.1.1i
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
There are no notes attached to this issue.

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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6386 [KCleaner] Refactoring minor have not tried 2021-02-26 23:00 2021-02-26 23:00
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 3.8.1  
    Target Version: 3.8.1  
Summary: Updated Japanese translation
Description: Updated Japanese translation
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
There are no notes attached to this issue.

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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6384 [KCleaner] Refactoring minor have not tried 2021-02-24 14:20 2021-02-24 14:21
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 3.8.1  
    Target Version: 3.8.1  
Summary: Updated German translation
Description: Updated German translation
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
There are no notes attached to this issue.

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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6383 [SUMo] Refactoring minor have not tried 2021-02-24 14:20 2021-02-24 14:20
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 5.12.8  
    Target Version: 5.12.8  
Summary: Updated German translation
Description: Updated German translation
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
There are no notes attached to this issue.

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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6382 [KCleaner] Refactoring minor have not tried 2021-02-21 13:30 2021-02-21 13:31
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 3.8  
    Target Version:  
Summary: Updated French translation
Description: Updated French translation
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
There are no notes attached to this issue.

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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6378 [KCleaner] New Feature minor have not tried 2021-02-20 11:47 2021-02-21 10:03
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 3.8  
    Target Version: 5.12.8  
Summary: Capacity to remove licence
Description: Capacity to remove licence
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
There are no notes attached to this issue.

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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
4732 [KCleaner] Bug minor always 2018-02-10 21:24 2021-02-20 22:30
Reporter: dschulze Platform: Windows  
Assigned To: Kyle_Katarn OS: Windows 7  
Priority: normal OS Version: Home Premium  
Status: resolved Product Version: 3.4  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 3.8  
    Target Version:  
Summary: Does not clean browser caches
Description: Four browsers: Firefox, IE, Opera, Google Chrome. KCleaner does not completely clean the cache from any of those browsers, even though the settings are checked to clean them. CCleaner always finds more to clean from the caches.
Tags:
Steps To Reproduce: Run KCleaner with settings checked to clean cache for all four browsers.
Run CCleaner. It finds items still to be removed in all four browsers.
CCleaner empties the caches.
Additional Information: https://www.kcsoftwares.com/forum/viewtopic.php?p=6723#p6723
Attached Files: KCleaner caches.JPG (55,934 bytes) 2018-02-10 21:24
https://www.kcsoftwares.com/bugs/file_download.php?file_id=943&type=bug
jpg

CCleaner.JPG (49,774 bytes) 2018-02-10 21:24
https://www.kcsoftwares.com/bugs/file_download.php?file_id=944&type=bug
jpg

Chrome.GIF (219,405 bytes) 2018-02-12 07:05
https://www.kcsoftwares.com/bugs/file_download.php?file_id=949&type=bug
gif

Opera.GIF (225,823 bytes) 2018-02-12 07:05
https://www.kcsoftwares.com/bugs/file_download.php?file_id=950&type=bug
gif

1 CCleaner.JPG (60,057 bytes) 2018-03-09 00:35
https://www.kcsoftwares.com/bugs/file_download.php?file_id=960&type=bug
jpg

2 Internet Explorer.JPG (140,568 bytes) 2018-03-09 00:35
https://www.kcsoftwares.com/bugs/file_download.php?file_id=961&type=bug
jpg

3 Firefox.JPG (62,838 bytes) 2018-03-09 00:35
https://www.kcsoftwares.com/bugs/file_download.php?file_id=962&type=bug
jpg

4 Opera.JPG (351,352 bytes) 2018-03-09 00:35
https://www.kcsoftwares.com/bugs/file_download.php?file_id=963&type=bug
5 Chrome.JPG (130,651 bytes) 2018-03-09 00:35
https://www.kcsoftwares.com/bugs/file_download.php?file_id=964&type=bug
jpg
Notes
(0002791)
dschulze   
2018-02-12 07:05   
Here are some places that KCleaner is not cleaning for Google Chrome and Opera. I don't know if these are all the locations it is missing though. (Sloppily drawn, but it will give you an idea of what's being missed.)

(I think it will take some more research to find where it may be missing IE and Firefox cache files.)
(0002802)
dschulze   
2018-03-09 00:35   
After a little more research, I have located all of the places that KCleaner does not reach in my four browsers' caches. The attached CCleaner screenshots should replace all of the above. There is an option in CCleaner, after running Analyze but before cleaning, that allows you to look at the exact files that will be cleaned.

The first screenshot is an overview of what will be cleaned by CCleaner. The other four show the exact locations of files from each of the four browsers that KCleaner did not clean. (The one from Opera has so many files I had to merge two screenshots into one.)
(0002803)
Kyle_Katarn   
2018-03-09 19:53   
Excellent, THANKS !!!
(0003056)
dschulze   
2018-10-07 20:39   
Has any progress been made in resolving this ticket? It has been quite some time since I reported it. It's not a big issue for me, though, since CCleaner still cleans the caches that KCleaner missed.

On the other hand, I reported to the CCleaner team about their program not cleaning Google Earth cache files almost two years ago, and they still haven't touched it yet! You fixed KCleaner about the same issue after about a month! Bravo for that!
(0003057)
Kyle_Katarn   
2018-10-08 21:27   
still on my to do list but most of my efforts were on SUMo recently... KCleaner will follow :)
(0003812)
Kyle_Katarn   
2019-12-29 15:49   
Completed by : https://www.kcsoftwares.com/forum/viewtopic.php?f=12&t=1445#p6163

View Issue Details
ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6376 [AudioGrail] New Feature minor have not tried 2021-02-20 11:47 2021-02-20 11:47
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: assigned Product Version:  
Product Build: Resolution: open  
Projection: none      
ETA: none Fixed in Version:  
    Target Version: 5.12.8  
Summary: Capacity to remove licence
Description: Capacity to remove licence
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
There are no notes attached to this issue.

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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6369 [SUMo] Bug minor have not tried 2021-02-19 21:39 2021-02-20 10:57
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 5.12.8  
    Target Version: 5.12.8  
Summary: Graphisoft Licence manager shall not be identified as ArchiCAD
Description: Graphisoft Licence manager shall not be identified as ArchiCAD
Tags:
Steps To Reproduce:
Additional Information:
Attached Files: image.png (5,816 bytes) 2021-02-19 21:39
https://www.kcsoftwares.com/bugs/file_download.php?file_id=1444&type=bug
png
There are no notes attached to this issue.

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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
2772 [SUMo] Refactoring minor have not tried 2015-01-12 20:59 2021-02-20 10:55
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 3.13.1  
    Target Version:  
Summary: "Graphisoft" rationalization
Description: "Graphisoft" rationalization
Tags:
Steps To Reproduce:
Additional Information: http://www.kc-softwares.com/sumo/start/searchsumo.php?query=Graphisoft
http://www.kc-softwares.com/sumo/view.php?prot=2&ProductName=ArchiCAD&Company=Graphisoft+R%26D
http://www.kc-softwares.com/sumo/view.php?prot=2&ProductName=ArchiCAD&Company=Graphisoft+SE
Attached Files:
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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6370 [SUMo] Bug minor have not tried 2021-02-20 09:55 2021-02-20 10:40
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 5.12.8  
    Target Version: 5.12.8  
Summary: Wrong version reported for WD Drive Utilities by Western Digital
Description: Wrong version reported for WD Drive Utilities

Should use registry, not file properties.

https://www.kcsoftwares.com/sumo/start/searchsumo.php?query=WD+Drive+Utilities
Tags:
Steps To Reproduce:
Additional Information:
Attached Files: image001.png (5,759 bytes) 2021-02-20 09:55
https://www.kcsoftwares.com/bugs/file_download.php?file_id=1445&type=bug
png

image002.png (22,035 bytes) 2021-02-20 09:55
https://www.kcsoftwares.com/bugs/file_download.php?file_id=1446&type=bug
png
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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6362 [SUMo] Refactoring minor have not tried 2021-02-12 11:34 2021-02-20 10:38
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 5.12.8  
    Target Version: 5.12.8  
Summary: "McAfee UI Container" to be filtered out (sub product)
Description: "McAfee UI Container" to be filtered out (sub product)
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6371 [SUMo] Refactoring minor have not tried 2021-02-20 10:22 2021-02-20 10:37
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 5.12.8  
    Target Version: 5.12.8  
Summary: MultiCrashReport.exe to be filtered out
Description: User report :
today SUMo found a new false alarm in one of those portable programs: MultiCommander by Mathias Svensson (MultiCommander.exe) is up-to-date and correctly reported as such, but it has a program module (MultiCrashReport.exe) that's being misidentified as the main program (as an additional separate entry) -- similar to the BitComet Service issue. This module is version 1.4.0.0 and there isn't a more recent one, but SUMo reports an update available to version 10.2.0.2745, which is the current version of the main program. I added it to the permanent skip list, since it isn't distributed alone and the main program is still covered in the checking.
Tags:
Steps To Reproduce:
Additional Information:
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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6372 [SUMo] Refactoring minor have not tried 2021-02-20 10:37 2021-02-20 10:37
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 5.12.8  
    Target Version: 5.12.8  
Summary: Boost scan speed by properly using FindFirst with correct extension
Description: Boost scan speed by properly using FindFirst with correct extension
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6133 [SUMo] Bug minor have not tried 2020-08-10 19:21 2021-02-20 09:55
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 5.11.3  
    Target Version: 5.11.3  
Summary: Wrong version reported for WD Security
Description: Wrong version reported for WD Security

Should use registry, not file properties.

https://www.kcsoftwares.com/sumo/start/searchsumo.php?query=WD+Security
Tags:
Steps To Reproduce:
Additional Information:
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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6346 [SUMo] Bug minor have not tried 2021-02-11 20:37 2021-02-19 19:49
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 5.12.7  
    Target Version: 5.12.7  
Summary: Wrong version identified for OpenHashTab leading to "OpenHashTab by namazso v v3.0.1 - SUMo reports Update available (2.3.0.0)"
Description: Wrong version identified for OpenHashTab leading to "OpenHashTab by namazso v v3.0.1 - SUMo reports Update available (2.3.0.0)"

"v v3.0.1" should be " v3.0.1"
Tags:
Steps To Reproduce:
Additional Information:
Attached Files: image.png (60,034 bytes) 2021-02-11 20:37
https://www.kcsoftwares.com/bugs/file_download.php?file_id=1438&type=bug
png
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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6368 [SUMo] Bug minor have not tried 2021-02-19 09:47 2021-02-19 10:12
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 5.12.7  
    Target Version: 5.12.7  
Summary: Various incorrect misdetection with BitComet
Description: BitCometService and BitCometToastsNotifier to be filtered out
"BitComet - a BitTorrent Client (64 bits)" to be simply labeled "BitComet"
Tags:
Steps To Reproduce:
Additional Information:
Attached Files: image.png (5,744 bytes) 2021-02-19 09:47
https://www.kcsoftwares.com/bugs/file_download.php?file_id=1443&type=bug
png
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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
4276 [SUMo] Bug minor always 2017-03-18 05:37 2021-02-18 17:19
Reporter: ander Platform: PC  
Assigned To: Kyle_Katarn OS: Windows  
Priority: normal OS Version: 81.  
Status: acknowledged Product Version: 5.1.4  
Product Build: Resolution: open  
Projection: none      
ETA: none Fixed in Version:  
    Target Version: 5.12.x  
Summary: SUMo reads wrong Comodo app (Comodo Firewall)
Description: I have the stand-alone Comodo Firewall installed. SUMo perceives it as Comodo Internet Security, their complete security suite, which has a higher version no. So SUMo always reports that a new version of CIS is available.
Tags:
Steps To Reproduce: 1. Install latest Comodo Firewall (www.comodo.com/home/internet-security/firewall.php)

2. Run SUMo.
Additional Information: Don't wear brown shoes with a blue suit.
Attached Files:
Notes
(0002567)
Kyle_Katarn   
2017-03-18 11:08   
Please add SUMo screenshot & logs

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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6366 [RAMExpert] Bug minor have not tried 2021-02-16 15:32 2021-02-16 15:41
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: Under Dev  
    Target Version: Under Dev  
Summary: Empty slots not showing
Description: Empty slots not showing
4 slots, incl 2 empty but only the populated ones are displayed.
Tags:
Steps To Reproduce:
Additional Information: https://malwaretips.com/threads/ramexpert-updates-thread.38554/post-930157
Attached Files: Annotation 2021-02-16 153127.png (35,759 bytes) 2021-02-16 15:32
https://www.kcsoftwares.com/bugs/file_download.php?file_id=1442&type=bug
png
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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6295 [VideoInspector] Refactoring minor have not tried 2020-12-23 14:48 2021-02-16 15:16
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 2.15.6  
    Target Version: 2.15.6  
Summary: Update ICS library to 8.65 and OpenSSL to 1.1.1i
Description: Update ICS library to 8.65 and OpenSSL to 1.1.1i
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6365 [SUMo] New Feature minor N/A 2021-02-16 03:30 2021-02-16 09:43
Reporter: bhowes Platform:  
Assigned To: OS:  
Priority: normal OS Version:  
Status: acknowledged Product Version: 5.12.6  
Product Build: Resolution: open  
Projection: none      
ETA: none Fixed in Version:  
    Target Version: 5.12.x  
Summary: Detect DOSBOX ECE (separate from regular DOSBOX)
Description:
I would like to request Sumo support for detecting DOSBOX ECE (vs regular dos box).

The issue is DOSBOX has a version of 0.74.3.0 - but this release is fairly old June 29 2019 -

DOSBOX ECE take the latest sources and packages a few extra things and is newer than 0.74.3.0 but shows as version 0.74.0.0.

DOSBOX ECE

https://dosboxece.yesterplay.net/

(latest as of today)
https://dosboxece.yesterplay.net/download/DOSBox%20ECE%20r4441.7z

The build number is embedded in the exe, but doesnt show up as the windows file version:

strings DOSBox.exe | grep "DOSBox %s r"
DOSBox %s r4441, CPU speed: max %3d%% cycles, Frameskip %2d, Program: %8s
DOSBox %s r4441, CPU speed: %8d cycles, Frameskip %2d, Program: %8s

Thanks and regards ;
Tags: dosbox, dosbox ece, dosboxece
Steps To Reproduce: NA
Additional Information: Covered in description
Attached Files:
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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6364 [DUMo] Refactoring minor have not tried 2021-02-15 14:32 2021-02-15 14:32
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 2.23.4  
    Target Version: 2.23.4  
Summary: Updated Italian translation
Description: Updated Italian translation
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6177 [DUMo] Bug minor N/A 2020-10-08 05:18 2021-02-14 14:34
Reporter: Puntti Platform: x86-64  
Assigned To: Kyle_Katarn OS: Windows 10  
Priority: normal OS Version: 20H1  
Status: resolved Product Version: 2.23  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 2.23.1  
    Target Version: 2.23.1  
Summary: Updated Japanese Translation
Description: I made some modification to SUMo Japanese Translation.
Please include new file to the next version.

Thank you.
Tags: language
Steps To Reproduce:
Additional Information:
Attached Files:
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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6359 [SUMo] Refactoring minor have not tried 2021-02-11 21:53 2021-02-14 14:33
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 5.12.7  
    Target Version: 5.12.7  
Summary: "Stop" in checking shall be a "cancel-type" button (ESC as shortcut)
Description: "Stop" in checking shall be a "cancel-type" button (ESC as shortcut)
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6360 [DUMo] Refactoring minor have not tried 2021-02-11 21:54 2021-02-14 14:33
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 2.23.3  
    Target Version:  
Summary: "Stop" in checking shall be a "cancel-type" button (ESC as shortcut)
Description: "Stop" in checking shall be a "cancel-type" button (ESC as shortcut)
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6363 [SUMo] Refactoring minor have not tried 2021-02-14 14:31 2021-02-14 14:31
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 5.12.7  
    Target Version: 5.12.7  
Summary: Updated Portuguese translation
Description: Updated Portuguese translation
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6350 [SUMo] Refactoring minor have not tried 2021-02-11 21:36 2021-02-11 22:23
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version: 5.12.6  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 5.12.7  
    Target Version: 5.12.7  
Summary: "www.virtualdub-fr.org" to be renamed "VirtualDubMod"
Description: "www.virtualdub-fr.org" to be renamed "VirtualDubMod"

https://www.kcsoftwares.com/sumo/start/searchsumo.php?query=virtualdub
Tags:
Steps To Reproduce:
Additional Information:
Attached Files: Sans titre.png (109,750 bytes) 2021-02-11 21:38
https://www.kcsoftwares.com/bugs/file_download.php?file_id=1440&type=bug
png
Notes
(0004166)
Kyle_Katarn   
2021-02-11 21:38   

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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
1578 [SUMo] Bug minor have not tried 2012-05-29 11:18 2021-02-11 22:23
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version: 3.1.2  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 3.1.3  
    Target Version:  
Summary: VirtualDubMod identified as VirtualDub
Description: VirtualDubMod identified as VirtualDub
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
5932 [SUMo] Refactoring minor have not tried 2020-04-05 22:53 2021-02-11 22:08
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: assigned Product Version:  
Product Build: Resolution: open  
Projection: none      
ETA: none Fixed in Version:  
    Target Version: 5.12.x  
Summary: Incorrect identification of some COMODO sub-products
Description: Incorrect identification of some COMODO sub-products

Just realising I misunderstood the effect of 0005781
I should have asked for KillSwitch.exe to be renamed to KillSwitch, or Comodo KillSwitch (with x86 and x64 variants), rather than removed altogether. It was showing up as COMODO Internet Security due to its Product Name/File Description.

Similarly, CCE.exe currently shows as COMODO Internet Security, this should be Comodo Cleaning Essentials (again with x86 and x64 variants).

I also noticed that Autoruns.exe by Comodo isn't found by SUMo, and can't be added. Its Product Name/File Description is also COMODO Internet Security, so that would need to be renamed to Autoruns, or Comodo Autoruns (also with x86 and x64 variants).

https://www.kcsoftwares.com/forum/viewtopic.php?p=6278#p6278
Tags:
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Additional Information:
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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
5838 [SUMo] Bug minor always 2020-02-02 12:57 2021-02-11 22:04
Reporter: Walter Weinmann Platform: Windows  
Assigned To: Kyle_Katarn OS: Windows  
Priority: normal OS Version: 10  
Status: acknowledged Product Version: 5.10.8  
Product Build: Resolution: open  
Projection: none      
ETA: none Fixed in Version:  
    Target Version: Short term  
Summary: Logitech SetPoint - Handling 32-Bit / 64-Bit wromg
Description: Logitech SetPoint has differnt version numbers with 32-Bit and 64-Bit software, whereby the 64-Bit version number is higher. SuMo doesn't consider this during the check.
Tags:
Steps To Reproduce:
Additional Information:
Attached Files: Annotation 2020-02-02 124812.png (39,977 bytes) 2020-02-02 12:57
https://www.kcsoftwares.com/bugs/file_download.php?file_id=1278&type=bug
png
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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
2526 [SUMo] Bug minor always 2014-05-24 10:12 2021-02-11 22:04
Reporter: Freeze Platform: PC  
Assigned To: Kyle_Katarn OS: Windows  
Priority: normal OS Version: 8.1 Pro  
Status: feedback Product Version: 3.10.8  
Product Build: Resolution: open  
Projection: none      
ETA: none Fixed in Version:  
    Target Version:  
Summary: Logitech Setpoint incorrect version detected
Description: SUMo detects Logitech SetPoint as v5.60.73, detection is based on LDPInst.exe file version. All files in installation directory are the same version.

Current installed (removed and re-installed to clear folder) version is v6.61.15.0

It seems that Logitech is distributing files with old version data, yet SUMo somehow knows there is a newer version. Can version detection on this Logitech Setpoint software be made better?
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
Notes
(0001649)
Kyle_Katarn   
2014-05-24 15:01   
Please post list of files and point out which one is correct and i'll tune algorithm.
(0001650)
Freeze   
2014-05-25 12:06   
Logitech Mouse/keyboard driver install folder: %CommonProgramFiles%\logishrd\CDDRV3
Logitech SetPoint install folder: %ProgramFiles%\Logitech\SetPointP --> SetPoint.exe

The SetPoint software is actually v6.61.5, but the driver is v5.60.73. Looking at all the files inside the driver install folder, I can't find any files with version data v6.61.5 - they all vary between 5.60.66.0 and 6.0.1.2300

The "Logitech SetPoint (64 bits)" as labelled by SUMo has version data v6.61.5 embedded in file "SetPoint.exe". Note: although file description says "Logitech SetPoint Event Manager" it's actually the application also used to modify SetPoint configuration.
(0004083)
Kyle_Katarn   
2020-11-14 21:44   
Which one if the correct exe holding the right version info ?

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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6358 [VideoInspector] Refactoring minor have not tried 2021-02-11 21:52 2021-02-11 21:52
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 2.15.6  
    Target Version: 2.15.6  
Summary: Updated Italian translation
Description: Updated Italian translation
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6357 [SUMo] Refactoring minor have not tried 2021-02-11 21:52 2021-02-11 21:52
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 5.12.7  
    Target Version: 5.12.7  
Summary: Updated Italian translation
Description: Updated Italian translation
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6356 [PhotoToFilm] Refactoring minor have not tried 2021-02-11 21:51 2021-02-11 21:52
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 3.9.6  
    Target Version: 3.9.6  
Summary: Updated Italian translation
Description: Updated Italian translation
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6355 [KFK] Refactoring minor have not tried 2021-02-11 21:51 2021-02-11 21:51
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: Under Dev  
    Target Version: Under Dev  
Summary: Updated Italian translation
Description: Updated Italian translation
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6354 [IDPhotoStudio] Refactoring minor have not tried 2021-02-11 21:51 2021-02-11 21:51
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 2.16.2  
    Target Version: 2.16.2  
Summary: Updated Italian translation
Description: Updated Italian translation
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6353 [RAMExpert] Refactoring minor have not tried 2021-02-11 21:49 2021-02-11 21:49
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: Under Dev  
    Target Version: Under Dev  
Summary: Updated Italian translation
Description: Updated Italian translation
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6352 [DUMo] Refactoring minor have not tried 2021-02-11 21:49 2021-02-11 21:49
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 2.23.3  
    Target Version: 2.23.3  
Summary: Updated Italian translation
Description: Updated Italian translation
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6351 [SUMo] Refactoring minor have not tried 2021-02-11 21:44 2021-02-11 21:44
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 5.12.7  
    Target Version: 5.12.7  
Summary: Updated French translation
Description: Updated French translation
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
5899 [SUMo] Refactoring minor have not tried 2020-03-28 09:32 2021-02-11 21:36
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 5.10.13  
    Target Version: 5.10.13  
Summary: "www.virtualdub-fr.org" to be renamed "VirtualDubMod"
Description: "www.virtualdub-fr.org" to be renamed "VirtualDubMod"

https://www.kcsoftwares.com/sumo/start/searchsumo.php?query=virtualdub
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6349 [AudioGrail] New Feature minor have not tried 2021-02-11 21:27 2021-02-11 21:27
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: Under Dev  
    Target Version: Under Dev  
Summary: Chinese translation
Description: Chinese translation
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6348 [KCleaner] Refactoring minor have not tried 2021-02-11 21:27 2021-02-11 21:27
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 3.8  
    Target Version: 3.8  
Summary: Updated Chinese translation
Description: Updated Chinese translation
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6347 [AVIToolbox] Refactoring minor have not tried 2021-02-11 21:26 2021-02-11 21:27
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: Under Dev  
    Target Version: Under Dev  
Summary: Updated Chinese translation
Description: Updated Chinese translation
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
5850 [SUMo] Refactoring minor have not tried 2020-02-22 19:24 2021-02-11 20:39
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 5.10.9  
    Target Version: 5.10.9  
Summary: OpenHashTab misidentified as HashTab
Description: OpenHashTab misidentified as HashTab

https://github.com/namazso/OpenHashTab
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6318 [SUMo] Bug minor have not tried 2021-01-16 09:54 2021-02-11 20:39
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 5.12.3  
    Target Version: 5.12.3  
Summary: HashTab not removed when OpenHashTab gets detected
Description: HashTab not removed when OpenHashTab gets detected
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
2760 [PortExpert] New Feature minor have not tried 2015-01-04 18:55 2021-02-11 04:39
Reporter: Kyle_Katarn Platform:  
Assigned To: OS:  
Priority: normal OS Version:  
Status: acknowledged Product Version:  
Product Build: Resolution: open  
Projection: none      
ETA: none Fixed in Version:  
    Target Version:  
Summary: Translation support
Description: Translation support
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
Notes
(0004100)
jaad34   
2020-11-18 16:58   
How can I help to translate PortExpert into Spanish?
(0004101)
Kyle_Katarn   
2020-11-18 21:11   
This will come soon !

View Issue Details
ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6345 [SUMo] Bug minor have not tried 2021-02-11 00:51 2021-02-11 02:03
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 5.12.7  
    Target Version: 5.12.7  
Summary: Both "Zemana AntiLogger" and "Zemana AntiMalware" identified as "Advanced Malware Protection"
Description: Both "Zemana AntiLogger" and "Zemana AntiMalware" identified as "Advanced Malware Protection"

https://www.kcsoftwares.com/sumo/company.php?Company=Zemana+Ltd.
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6344 [SUMo] Refactoring minor have not tried 2021-02-10 21:49 2021-02-10 21:51
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 5.12.6  
    Target Version: 5.12.6  
Summary: Product made of node.js shall not be identified as node.js
Description: Product made of node.js shall not be identified as node.js
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
There are no notes attached to this issue.

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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6341 [SUMo] Refactoring block always 2021-02-10 07:31 2021-02-10 21:49
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: urgent OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 5.12.6  
    Target Version: 5.12.6  
Summary: NodeJs "LTS" detection should not be executed on 3rd party modules
Description: NodeJs "LTS" detection should not be executed on 3rd party modules
Tags:
Steps To Reproduce:
Additional Information: I just upgraded to 5.12.5.477.

Suddenly SUMO hangs when "loading" - and I have to now kill this process manually to get things going again:

"C:\Program Files\net.downloadhelper.coapp\bin\net.downloadhelper.coapp-win-64.exe" -pe process.release.lts

It seems to invoke net.downloadhelper.coapp-win-64.exe several times and has to be killed each time.

I tried updating the version of net.downloadhelper.coapp-win-64.exe - the version that was there was
Attached Files:
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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6342 [SUMo] Refactoring minor have not tried 2021-02-10 21:13 2021-02-10 21:48
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 5.12.6  
    Target Version: 5.12.6  
Summary: Incorrect identification for "SoftPerfect Network Scanner", "SoftPerfect Wifi Guard" ...
Description: "Network Scanner by SoftPerfect" => Good
"Multipurpose IPv4/IPv6 network scanner"
"Application for scanning networks"

https://www.kcsoftwares.com/sumo/company.php?Company=SoftPerfect
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6343 [SUMo] Refactoring minor have not tried 2021-02-10 21:13 2021-02-10 21:46
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 5.12.6  
    Target Version: 5.12.6  
Summary: Standardize leading "SoftPerfect " in Softperfect product name
Description: https://www.kcsoftwares.com/sumo/company.php?Company=SoftPerfect
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6331 [SUMo] Refactoring minor have not tried 2021-01-31 10:08 2021-02-10 21:27
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 5.12.5  
    Target Version: 5.12.5  
Summary: NodeJS not supported for installed package (only portable)
Description: NodeJS not supported for installed package (only portable)

LTS :
C:\Program Files\nodejs>node -pe process.release.lts
Fermium

Current :
C:\Program Files\nodejs>node -pe process.release.lts
undefined
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
5205 [SUMo] Bug minor always 2018-11-15 00:02 2021-02-07 16:24
Reporter: Nick Payne Platform: Intel  
Assigned To: Kyle_Katarn OS: Windows 10  
Priority: normal OS Version: 1803  
Status: feedback Product Version: 5.8.7  
Product Build: Resolution: open  
Projection: none      
ETA: none Fixed in Version:  
    Target Version: 5.12.x  
Summary: Serviio 1.10 incorrectly identified as 1.1.0
Description: Yesterday I upgraded from Serviio 1.9.1 to 1.10. Control Panel shows Serviio installed version 1.10, but SUMo shows it as 1.1.0.0 and suggests an update to 1.9.1.0, which is the older version.
Tags:
Steps To Reproduce: As above
Additional Information:
Attached Files:
Notes
(0003122)
Nick Payne   
2018-12-11 04:42   
This bug has resurfaced in SUMo 5.8.8. It is again seeing Serviio 1.10 as 1.1.0.0 and suggesting 1.9.1 as an update.
(0003125)
Kyle_Katarn   
2018-12-28 14:16   
Not fixed yet.
(0004164)
Kyle_Katarn   
2021-02-07 16:24   
Is the problem still there with SUMo 5.12 or later ?

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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
4677 [SUMo] Refactoring minor always 2018-01-14 17:20 2021-02-07 16:16
Reporter: OLLI_S Platform: Windows  
Assigned To: Kyle_Katarn OS: Microsoft Windows  
Priority: normal OS Version: 10  
Status: resolved Product Version: 5.5.1  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 5.12.5  
    Target Version: 5.12.5  
Summary: ArtMoney not properly detcted
Description: The application "ArtMoney" is not properly detected by SUMo.
ArtMoney is an application to search in memory of games for values and change them (cheat the games).
Some games try to detect ArtMoney, so the application is trying to "hide" itself (by having not many information in the properties of the EXE file).

For "ArtMoney" version 8.00 SUMo detects:
Product: am800 (64 bits)
Company:
Version: 1.0.0.0
File Path: C:\Games\ArtMoney\am800.exe

I downloaded the update to version 8.01 today and SUMo detects:
Product: am801 (64 bits)
Company:
Version: 1.0.0.0
File Path: C:\Games\ArtMoney\am801.exe

SUMo does also not tetect if it is "ArtMoney" or "ArtMoney Pro".
I have ArtMoney Pro.

Download site of ArtMoney: http://artmoney.ru/e_download.htm
There are separate download-sites for each version, so if you can detect that I have "ArtMoney Pro" then you should open: http://artmoney.ru/e_download_pro.htm
Tags:
Steps To Reproduce:
Additional Information:
System Description
Attached Files: ArtMoney_8.01_Properties.png (24,983 bytes) 2018-01-14 17:20
https://www.kcsoftwares.com/bugs/file_download.php?file_id=936&type=bug
png
Notes
(0002773)
Kyle_Katarn   
2018-01-14 17:42   
Then i'd suggest to have it reported to its developper. Do you agree ?
(0002774)
OLLI_S   
2018-01-14 17:55   
No, because I already did this and received the following answer:
> Anti-Cheat can detect ArtMoney too. We don't want it.

So the only information you have for sure is the name of the exe file and the file size.
I suggest that you add these criteria to detect ArtMoney.

By the way: the company is "System SoftLab"
(0002775)
Kyle_Katarn   
2018-01-14 18:11   
OK, i'll check this. Low priority (too specific) but why not :)
(0002776)
OLLI_S   
2018-01-14 18:21   
Thank you
(0002811)
OLLI_S   
2018-03-18 13:21   
This issue has the status "feedback", so what feedback do you need?

In SUMo 5.5.7.388 SUMo detects:
Product: am801 (64 bits)
Company:
Version: 1.0.0.0
File Path: C:\Games\ArtMoney\am801.exe

Would be great if you would show:
Product: ArtMoney (64 bits)
Company: System SoftLab
Version: 8.01
File Path: C:\Games\ArtMoney\am801.exe
(0004161)
Kyle_Katarn   
2021-02-07 16:16   
3 years old bug fix / feature request now solved ! Thanks for your patience

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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6340 [PhotoToFilm] Refactoring minor have not tried 2021-02-07 15:51 2021-02-07 15:51
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 3.9.6  
    Target Version: 3.9.6  
Summary: Updated Chinese translation
Description: Updated Chinese translation
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
There are no notes attached to this issue.

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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
5674 [SUMo] Bug minor sometimes 2019-09-01 19:06 2021-02-06 22:44
Reporter: wolf Platform:  
Assigned To: Kyle_Katarn OS: Windows 10 (64-bit)  
Priority: normal OS Version: 1903  
Status: feedback Product Version: 5.9.7  
Product Build: Resolution: open  
Projection: none      
ETA: none Fixed in Version:  
    Target Version:  
Summary: SUMo disables update in debug mode
Description: In the related issue 5654, the symptoms are reported how the new debug mode of SUMo renders SUMo scan function dysfunctional.

Now I observe, that the new debug mode of SUMo renders also SUMo update function dysfunctional, at least in my configuration of SUMo. I've the registered Pro edition of SUMo. I've configured that registered Pro edition not to update automatically of the developers URL but instead continue to lookup on SUMo server. I've further configured to ignore beta versions.

When SUMo check action finished in debug mode, I selected an entry for Microsoft Edge (64 bits) being reported in version 11.0.18362.267 as being outdated with claimed major update available to version 78.0.262.0. I expect such a major version still being a beta version not a released version so far and still for 1-2 months remaining.

For that situation, when I click on that entry for Microsoft Edge, I don't get any visible reaction at all. The already open standard web browser should open a new tab with content of SUMo server for the selected tool Microsoft Edge. SUMo didn't abort. It is still possible to open (and close) its log file. It concerns only the expected SUMo server lookup.

Literally, I get a short visible reaction of less then half a second of being busy to process my mouse click operation on Microsoft Edge in the SUMo report.
Tags: logs
Steps To Reproduce: Start SUMo with setting configured to debug mode,
then initiate SUMo check action,
then select Microsoft Edge for SUMo server lookup (Update).
Additional Information: When looking up the log file half an hour later, I can confirm that logging still works. And that this trial to lookup resp. update the reported outdated version of Microsoft Edge didn't leave any entry in the log file.

As issue 5594 is declared as solved, please tell me how to configure SUMo to enable logging for the SUMo server lookup resp. update click / operation. I couldn't find a corresponding entry in its verbose/debug mode configuration option section.
Attached Files:
Notes
(0003713)
Kyle_Katarn   
2019-09-01 19:09   
Is it systematic, even with limited number of items in list ?
(0003715)
wolf   
2019-09-01 19:31   
What do you mean by limited number of items in list?
To which list do you refer?
All lists I see in SUMo are limited: version report list, additional folder list, ignore list, skip list, exlude folder list, ...

I can confirm that this observation of dysfunctional update resp. SUMo server lookup in debug mode isn't limited to that particular entry. I can confirm the same symptom also for other (real) major updates like Opera crash reporter, Node.js (64 bit), OpenJDK Platform binary (64 bit).
(0003716)
Kyle_Katarn   
2019-09-01 20:30   
Please provide screenshot and log file (debug mode)
(0004159)
Kyle_Katarn   
2021-02-06 22:44   
Any update ? (if not, i'll close)

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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6339 [SUMo] Bug minor always 2021-02-06 14:32 2021-02-06 16:06
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version: 5.12.4  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 5.12.5  
    Target Version: 5.12.5  
Summary: Wrong version reported for UbiSoftConnect
Description: Wrong version reported for UbiSoftConnect

Should redirect to UbisoftGameLauncher wuth uplay.exe is not there
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
5855 [SUMo] Refactoring minor have not tried 2020-02-29 18:19 2021-02-06 15:58
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 5.10.10  
    Target Version: 5.10.10  
Summary: UPlay wrong version reported
Description: X.Y.Z.0 shall be reported as X.Y.0.Z
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
There are no notes attached to this issue.

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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
4152 [SUMo] Bug minor have not tried 2016-11-20 19:13 2021-02-06 15:57
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version: 5.0.8  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 5.0.10  
    Target Version: 5.0.10  
Summary: Wrong version reported for UPlay
Description: Wrong version reported for UPlay

My SUMO looks at the Uplay.exe (1.0.0.1) the correct version is carried by upc.exe (25.XXX).
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
Notes
(0002517)
Kyle_Katarn   
2016-12-07 22:16   
You check Uplay.exe instead of UbisoftGameLauncher.exe for the version

View Issue Details
ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6248 [SUMo] Refactoring minor have not tried 2020-11-25 22:21 2021-02-06 15:56
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 5.12.4  
    Target Version: 5.12.4  
Summary: Rename "UPlay by Ubisoft" to "Ubisoft Connect" by Ubisoft and use correct version
Description: - Rename "UPlay by Ubisoft" to "Ubisoft Connect" by Ubisoft
- Redirect ubisoftconnect.exe to uplay.exe (holding correct version)

User :
"
Ubisoft recently changed its launcher software from Uplay to Ubisoft Connect. In my most recent SUMo scan, it listed both Uplay and Ubisoft Connect as requiring updates, but both referenced the same version number that reflected the next version of Uplay. Using the update feature of Connect, an update was available, but SUMo reflected that Uplay was updated while Connect was not.
So, the long and short of it is that I believe that either you need to change the product name for Uplay to Ubisoft Connect (using the same executable, uplay.exe) or switch the focus executable to ubisoftconnect.exe, which is currently listed at 2.0. I don’t know which is the best option, so I’ll leave it to you to figure out. What I can say is that Ubisoft’s change log does not include version numbers, but rather references updates by month.
"
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6289 [PhotoToFilm] Refactoring minor have not tried 2020-12-23 14:47 2021-02-06 14:06
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 3.9.5  
    Target Version: 3.9.5  
Summary: Update ICS library to 8.65 and OpenSSL to 1.1.1i
Description: Update ICS library to 8.65 and OpenSSL to 1.1.1i
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
5469 [SUMo] Bug minor always 2019-05-07 18:53 2021-02-05 08:00
Reporter: wolf Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: acknowledged Product Version: 5.9  
Product Build: Resolution: open  
Projection: none      
ETA: none Fixed in Version:  
    Target Version: 5.12.x  
Summary: SUMo reporting PortableApps.com components twice instead of once
Description: I have SUMo Pro installed as well as PortableApps.com with several components including SUMo Portable. I've added the installation location of PortableApps.com to the folders for scanning by SUMo Pro and have run it in order to include these findings in the resulting report. There seems to be a fundamental bug in installed SUMo for such a configuration. It reports all components of the local PortableApps.com installation TWICE and those installed additionally outside that platform another time. One of the two report entries has the suffix Portable and PortableApps.com as publisher, the other one is without that suffix and with the original component publisher as publisher although with an installation path below the PortablesApps.com installation root. And in case that such a component is also installed outside in classical manner, this tool is reported a third time with the standard installation path. This happens not only for SUMo but also for some other tools on my device.

I didn't read details for developers on how to integrate a software into the PortableApps.com platform. So it's an unverified assumptions that they do some similar adaption in the manner of a side-by-side installation resulting in various folders for the component to integrate including the unmodified original component. Because of this need of adaption around the original tool, it takes quiet some time before a tool released by the original tool publisher gets updated into PortableApps.com framework. In this mean time the original component gets reported as out of date with available update although it is not yet released by PortableApps.com for every such component!

So as long as hierarchical SUMo reports are not yet implemented, please suppress this 2nd reporting of the component with original signature keeping just the one with PortableApps.com signature, and hence preventing this kind of generic false and undue update notifications.
Tags:
Steps To Reproduce:
Additional Information:
Attached Files: sumo.portable.20190809.png (141,263 bytes) 2019-05-09 11:37
https://www.kcsoftwares.com/bugs/file_download.php?file_id=1117&type=bug
png

paf.sumo.port.20190509.png (126,303 bytes) 2019-05-09 11:37
https://www.kcsoftwares.com/bugs/file_download.php?file_id=1118&type=bug
png

paf.sumo.20190509.png (124,441 bytes) 2019-05-09 11:37
https://www.kcsoftwares.com/bugs/file_download.php?file_id=1119&type=bug
png

paf.sumatra.port.20190509.png (109,023 bytes) 2019-05-09 11:37
https://www.kcsoftwares.com/bugs/file_download.php?file_id=1120&type=bug
png

paf.sumatra.20190509.png (101,700 bytes) 2019-05-09 11:37
https://www.kcsoftwares.com/bugs/file_download.php?file_id=1121&type=bug
png
Notes
(0003260)
Kyle_Katarn   
2019-05-07 22:26   
Screenshot please (+logs in debug mode if possible)
(0003265)
wolf   
2019-05-09 11:37   
Do you really need the complete log file?
That's not possible as even with another Windows standard default text editor, the limit of 10000 lines remains. As a work around I saved the log file three times, the first one almost 7000 lines long while the other two are each 10000 lines long. The size varies a little bit below or above 1 MByte for the latter and more than half of that for the first. So this is not supported by your MantisBT configuration. I only may send them Email if your Mail server supports it. The first log file is for SUMo startup just with debug added to my previous configuration. The 2nd log file is for scanning and the 3rd one for checking.

For the screenshots, I selected SUMo Portable with its component SUMo and SumatraPDF Portable with its component SumatraPDF as well as the SUMo report of the installed SUMo Pro version 5.9.0.420. I'll see if I may send an extract of the debug log for scanning. (This log, not the extract, is larger than 1 MB.) Or do you need an extract of the debug log for checking?
(0003266)
Kyle_Katarn   
2019-05-09 21:08   
Is the problem only for SUMo or even other PortableApps products ?
(0003268)
wolf   
2019-05-09 22:33   
As reported, the issue is generic. It concerns SUMo's handling of ALL tools within the PortableApps framework. The screenshots show it for SUMo Portable, SumatraPDF and partially for Startup Sentinel. The debugging logs send by email should show it for all tools installed within the PortableApps framework.

I repeat my reminder that although this issue might be easier and quicker to fix, the related issue needs to be fixed before as otherwise the fix of the related issue can no longer be tested.
(0003269)
Kyle_Katarn   
2019-05-10 21:49   
ok
(0004158)
Kyle_Katarn   
2021-02-05 08:00   
I can't reproduce with latest release.... would you please confirm it's still applicable to 5.12.4 or later ?

View Issue Details
ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6338 [PhotoToFilm] Refactoring minor have not tried 2021-02-01 20:38 2021-02-01 20:38
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 3.9.5  
    Target Version: 3.9.5  
Summary: Updated Dutch translation
Description: Updated Dutch translation
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
There are no notes attached to this issue.

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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6337 [KFK] Refactoring minor have not tried 2021-02-01 20:37 2021-02-01 20:37
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: Under Dev  
    Target Version: Under Dev  
Summary: Updated Dutch translation
Description: Updated Dutch translation
Tags:
Steps To Reproduce:
Additional Information:
Attached Files:
There are no notes attached to this issue.

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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6336 [VideoInspector] Refactoring minor have not tried 2021-02-01 20:36 2021-02-01 20:36
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 2.15.6  
    Target Version: 2.15.6  
Summary: Updated Dutch translation
Description: Updated Dutch translation
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Additional Information:
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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6335 [KCleaner] Refactoring minor have not tried 2021-02-01 20:36 2021-02-01 20:36
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 3.8  
    Target Version: 3.8  
Summary: Updated Dutch translation
Description: Updated Dutch translation
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Steps To Reproduce:
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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6334 [Ignition] Refactoring minor have not tried 2021-02-01 20:36 2021-02-01 20:36
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: Under Dev  
    Target Version: Under Dev  
Summary: Updated Dutch translation
Description: Updated Dutch translation
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Steps To Reproduce:
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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6333 [DUMo] Refactoring minor have not tried 2021-02-01 20:35 2021-02-01 20:36
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 2.23.3  
    Target Version: 2.23.3  
Summary: Updated Dutch translation
Description: Updated Dutch translation
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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
6332 [ApHeMo] Refactoring minor have not tried 2021-02-01 20:35 2021-02-01 20:35
Reporter: Kyle_Katarn Platform:  
Assigned To: Kyle_Katarn OS:  
Priority: normal OS Version:  
Status: resolved Product Version:  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 2.17  
    Target Version: 2.17  
Summary: Updated Dutch translation
Description: Updated Dutch translation
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ID: Category: Severity: Reproducibility: Date Submitted: Last Update:
4941 [SUMo] Refactoring minor always 2018-05-22 04:09 2021-01-31 10:08
Reporter: Nick Payne Platform: Intel  
Assigned To: Kyle_Katarn OS: Win10 x64  
Priority: normal OS Version: 1803  
Status: resolved Product Version: 5.6.5  
Product Build: Resolution: fixed  
Projection: none      
ETA: none Fixed in Version: 5.12.4  
    Target Version: 5.12.4  
Summary: node.js current LTS version shows as needing update
Description: I'm running the latest LTS version of node.js (v8.11.1), and that is the current LTS version according to https://nodejs.org/en/, but SUMo always shows that it should be updated to the current non-LTS 10.x version.
Tags:
Steps To Reproduce: As above
Additional Information: https://www.sharmaprakash.com.np/nodejs/how-to-know-if-node-version-you-are-using-is-lts-release/
Attached Files:
Notes
(0002936)
Kyle_Katarn   
2018-05-26 19:18   
Do you have any clue how to determine if the installed version is the LTS branch ?
(0002999)
Nick Payne   
2018-07-21 03:40   
I suggest the checking algorithm should be along the lines of:

if current_version < current_LTS_version then offer upgrade to current_LTS_version
elseif current_version < current_non-LTS_version then offer upgrade to current_non-LTS_version

this would keep users up to date while keeping LTS users on the LTS fork and non-LTS users on the non-LTS fork. Other apps such as Java which also have different maintained streams of software could be handled the same way.
(0003001)
Kyle_Katarn   
2018-07-21 11:59   
Sure... but how to determine is NodeJs is normal or LTS ?
(0003004)
Nick Payne   
2018-07-21 12:34   
Well how do you determine that a Java 8 installation should be updated to latest version of Java 8 and not to Java 10? Node.js is the same - LTS version is 8.x and bleeding edge version is 10.x.
(0003009)
Kyle_Katarn   
2018-07-21 18:41   
Java 8 & 10 are in the same product line and Java 10 is currently tagged as beta.
(0003015)
Nick Payne   
2018-07-22 01:23   
Except that Java 10 isn't actually beta, is it? It's a release version different branch of Java. Adobe Reader is another example, where Reader DC and Reader 11 are both still current programs receiving updates.
(0003016)
Kyle_Katarn   
2018-07-22 10:07   
For Adobe Reader, i've created 2 products lines in SUMo : Reader and Reader DC.
For Java, my understanding is that at some point v8 users will *have to* migrate to v10. Therefore it's a single product line. Am I wrong ?
(0003018)
Nick Payne   
2018-07-22 11:15   
According to the Java roadmap at http://www.oracle.com/technetwork/java/javase/eol-135779.html, the next LTS version of Java after 8 will be 11, which isn't yet available. That roadmap also says that Java 8 will continue to be updated until end of December 2020.
(0003193)
ralish   
2019-03-09 03:35   
Kyle: I'm not aware of any programmatic method to check if a Node.js release is LTS without running Node.js itself. You can check the process.release.lts property in Node.js and if it exists (i.e. is not undefined) then it's an LTS release. That said, I assume SUMo doesn't (and shouldn't) run random binaries to try and determine version information.

There is documentation on the Node.js release schedule which may prove useful: https://github.com/nodejs/Release. The summary is:
- Even numbered releases become LTS releases *after* the release of the subsequent odd-number release (e.g. 10.x becomes LTS once the first 11.x release is made).
- LTS releases are supported for 30 months. This translates to there never being more than two actively supported LTS releases with the current release schedule.

Hopefully this helps ...
(0003195)
Kyle_Katarn   
2019-03-09 10:34   
Thanks ! At least, it confirms that the fix won't be so simple :)
(0003929)
wolf   
2020-05-24 11:19   
Why is this issue still in state feedback? Which feedback to you await from which party or person?

BTW, Oracle changed license policy, release policy and distribution policy between April and August 2019. This issue doesn't reflect it yet.

Oracle no longer releases JRE editions. The last JRE edition is Java 8. There might come perhaps still one new version of this edition at Autumn of this year. I don't expect any JRE version afterwards.

There still exists the JDK edition of Java 8. Don't know how it differs by categorization of the current LTS version (Java 11 SDK). And the current JDK version is Java 14.

To complicate it a bit more, the OpenJDK editions have an open source license while the Oracle JDK editions have a commercial Oracle license. Both are coming from Oracle. And the OpenJDK versions from 7 unto 15 are available as well as others with names instead of numbers. Versions 15 and the names versions are early access versions. Don't know which of those qualify as beta versions. And then there are still versions available solely under commercial license.

And Oracle has published an article for companies like KC Softwares how to distinguish between the JDK editions and version:
    https://blogs.oracle.com/java-platform-group/oracle-jdk-releases-for-java-11-and-later

This article does not address how to determine if a version is a LTS version or a standard version. If release policies didn't change further, then standard versions are for 6 months or so before the next major release becomes standard version, whatever means next.
(0003930)
wolf   
2020-05-24 11:27   
I can complement my previous post. The versions having names are beta. The names are project names. The project description reports for each such version to which version is intended as an extension, e.g. one specific to a Mac plattform.

And version 15 is still in beta state. It is expected to become released as standard version on 15 September 2020. Such notes can be found on the version schedule as published by Oracle.
(0003932)
Kyle_Katarn   
2020-05-24 22:23   
Feedback because i'm still looking for a way to determine wether a given installed version of node.js is LTS or not.
(0003933)
Kyle_Katarn   
2020-05-24 22:25 &