View Issue Details

IDProjectCategoryView StatusLast Update
0003984SUMoBugpublic2021-01-15 18:45
ReporterJOGI720815 Assigned ToKyle_Katarn  
PrioritynormalSeverityminorReproducibilityalways
Status closedResolutionno change required 
PlatformMicrosoftOSWindows 10 HomeOS Version1511
Product Version4.5.1 
Summary0003984: Missing Program
DescriptionHello,
the following program is missing in Sumo. If i scan my Computer SUMo do not find the program anymore.

Name: AVG PC TuneUp
File: C:\Program Files\AVG\AVG PC TuneUp\TuneUpUtilitiesApp32.exe

For more Infos see the screenshot.

Can you add them in SUMo that i can automatically find them with SUMo?
Thank you.

Many Greets
Joerg
TagsNo tags attached.

Activities

JOGI720815

2016-09-11 14:53

reporter  

AVG PC TuneUp.JPG (64,540 bytes)   
AVG PC TuneUp.JPG (64,540 bytes)   

Kyle_Katarn

2016-09-11 23:17

administrator   ~0002470

Please attach SUMo log in debug mode when trying to add this one.

JOGI720815

2016-09-12 00:01

reporter  

SUMo_new.log (36,196 bytes)

JOGI720815

2016-09-12 00:02

reporter   ~0002473

I have added the file and upload the log.
Please see "SUMo_new.log". The other log is wrong.

Kyle_Katarn

2016-09-12 21:23

administrator   ~0002477

Is reported to be loaded :
Verbose [16-09-11 23:59:23] Loading 19/19 : C:\Program Files\AVG\AVG PC TuneUp\TuneUpUtilitiesApp32.exe

Screenshot from SUMo please ?

Kyle_Katarn

2021-01-15 18:45

administrator   ~0004127

Thanks

Issue History

Date Modified Username Field Change
2016-09-11 14:53 JOGI720815 New Issue
2016-09-11 14:53 JOGI720815 File Added: AVG PC TuneUp.JPG
2016-09-11 23:17 Kyle_Katarn Note Added: 0002470
2016-09-11 23:17 Kyle_Katarn Assigned To => Kyle_Katarn
2016-09-11 23:17 Kyle_Katarn Status new => feedback
2016-09-11 23:56 JOGI720815 File Added: SUMo.log
2016-09-12 00:01 JOGI720815 File Added: SUMo_new.log
2016-09-12 00:02 JOGI720815 Note Added: 0002473
2016-09-12 21:21 Kyle_Katarn File Deleted: SUMo.log
2016-09-12 21:23 Kyle_Katarn Note Added: 0002477
2021-01-15 18:45 Kyle_Katarn Status feedback => closed
2021-01-15 18:45 Kyle_Katarn Resolution open => no change required
2021-01-15 18:45 Kyle_Katarn Note Added: 0004127