View Issue Details
|ID||Project||Category||View Status||Date Submitted||Last Update|
|0004264||SUMo||Bug||public||2017-02-27 20:37||2021-05-08 09:40|
|Status||closed||Resolution||no change required|
|Summary||0004264: Battle.net Launcher|
Wrong version is being displayed as version is being taken from the luncher.exe file instead of Battle.net.exe but they use advanced folder hierarchy and Battle.net.exe appears in many versions at a time doubled by following updates.
|Steps To Reproduce||Scan for Battle.net.exe in the newest version to use. Could be verified by date/time.|
|Tags||No tags attached.|
Is it "luncher.exe" or "launcher.exe" ?
Are both exe in the same folder ?
Just to put it clear, at the moment program checks version of the 'Battle.net Launcher.exe' which is wrong.
The file we after is 'Battle.net.exe', but the problem is that every time there is an update released the new folder with a copy of all files is created and 'Battle.net Launcher.exe' from the main just links to the latest 'Battle.net.exe' in correct folder.
I have attached few screenshots showing that in action. Also Battle.net screen with the latest version to understand the problem.
||How is latest SUMo behaving on this one ?|
||It's not being detected/listed at all. It's not on the ignore/skip list either.|
||So, may I close this ticket or is a change still needed ?|
||Problem still exists. At the moment SUMo does not detect Battle at all regardless of the update status. This program stopped being listed at all.|
||What about drag'n'dropping both exe file onto SUMo ?|
||After drag'n'dropping both exe files have been identified correctly including the latest version with correct update status. Not sure why they weren't added automatically after scanning whole system.|
||So I can close ? (and do not hesitate to open a new ticket if problem occurs again)|
||Should they not be added automatically when scanning system?|
||Good remark. Do you have shortcuts for these apps either on your Dekstop or in Start Menu ?|
||Yes, in Start Menu.|
OK so please :
- Enable debug mode in settings
- restart SUMo
- run a scan
If not listed, please post your logs (from ?>Open Logs menu) in a private note here.
||Is it still needed ?|
|2017-02-27 20:37||Gregorsky||New Issue|
|2017-02-27 20:53||Kyle_Katarn||Target Version||=> 5.1.4|
|2017-02-27 20:53||Kyle_Katarn||Assigned To||=> Kyle_Katarn|
|2017-02-27 20:53||Kyle_Katarn||Status||new => acknowledged|
|2017-03-11 12:04||Kyle_Katarn||Status||acknowledged => feedback|
|2017-03-11 12:04||Kyle_Katarn||Note Added: 0002546|
|2017-03-11 12:05||Kyle_Katarn||Target Version||5.1.4 => Short term|
|2017-03-11 12:49||Gregorsky||File Added: 1.jpg|
|2017-03-11 12:49||Gregorsky||File Added: 2.jpg|
|2017-03-11 12:49||Gregorsky||File Added: 3.jpg|
|2017-03-11 12:49||Gregorsky||File Added: 4.jpg|
|2017-03-11 12:49||Gregorsky||Note Added: 0002547|
|2018-10-19 23:05||Kyle_Katarn||Note Added: 0003078|
|2018-10-19 23:42||Gregorsky||Note Added: 0003079|
|2018-10-21 17:31||Kyle_Katarn||Note Added: 0003082|
|2018-10-21 21:12||Gregorsky||Note Added: 0003083|
|2018-10-21 21:16||Kyle_Katarn||Note Added: 0003084|
|2018-10-21 21:23||Gregorsky||Note Added: 0003085|
|2018-10-21 22:37||Kyle_Katarn||Note Added: 0003086|
|2018-10-21 22:38||Gregorsky||Note Added: 0003087|
|2018-10-21 22:41||Kyle_Katarn||Note Added: 0003088|
|2018-10-21 22:42||Gregorsky||Note Added: 0003089|
|2018-10-21 22:44||Kyle_Katarn||Note Added: 0003090|
|2018-10-21 22:48||Gregorsky||Note Added: 0003091|
|2021-05-08 08:43||Kyle_Katarn||Note Added: 0004288|
|2021-05-08 09:35||Gregorsky||Note Added: 0004289|
|2021-05-08 09:40||Kyle_Katarn||Target Version||Short term =>|
|2021-05-08 09:40||Kyle_Katarn||Status||feedback => closed|
|2021-05-08 09:40||Kyle_Katarn||Resolution||open => no change required|