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IDProjectCategoryView StatusLast Update
0004826SUMoNew Featurepublic2019-05-16 22:30
ReporterTM123 Assigned ToKyle_Katarn  
PrioritynormalSeverityminorReproducibilityhave not tried
Status acknowledgedResolutionopen 
Target VersionLong term 
Summary0004826: Report updates only for present OS
DescriptionSome updates you report require a newer operating system.
You should collect for each update also the OS and include that in your decision whether you report an update or not.

Example:
HP DesignJet Utility
The reported update is only available for Window 8 or newer
see:
https://support.hp.com/de-de/drivers/selfservice/swdetails/hp-designjet-t520-printer-series/5263079/swItemId/pl-134000-6

It shouldn't be reported as update for Windows 7.
Additional InformationIf you collect for each reported version also the OS then you would know at least on which OS it was installed.
It doesn't mean that it would work, but it would help to filter out some updates which are certainly not made for the present OS.

HP DesignJet Utility was reported 3 times (unfortunately that's not often enough for good statistics)
https://www.kcsoftwares.com/sumo/view.php?prot=2&ProductName=HP+DesignJet+Utility&Company=Hewlett-Packard

And if you have such a feature then you could add the OS limitation still manually (if reported by users).
At the moment I can only report a version as beta.
Or ignore it on my computer. But then other users will have the same problem like me and search for the update.
TagsNo tags attached.

Relationships

related to 0001617 acknowledgedKyle_Katarn OS version dependency of latest version 

Activities

TM123

2018-04-09 08:51

reporter  

Sumo_OS_dependencies.png (1,856 bytes)   
Sumo_OS_dependencies.png (1,856 bytes)   

Issue History

Date Modified Username Field Change
2018-04-09 08:51 TM123 New Issue
2018-04-09 08:51 TM123 File Added: Sumo_OS_dependencies.png
2018-04-09 21:01 Kyle_Katarn Assigned To => Kyle_Katarn
2018-04-09 21:01 Kyle_Katarn Status new => acknowledged
2018-04-09 21:02 Kyle_Katarn Relationship added related to 0001617
2018-04-09 21:04 Kyle_Katarn Target Version => Long term