View Issue Details

IDProjectCategoryView StatusLast Update
0005016KCleanerBugpublic2018-10-10 08:16
ReporteristridAssigned ToKyle_Katarn 
PriorityurgentSeveritymajorReproducibilityalways
Status feedbackResolutionopen 
Product Version3.5.2 
Target VersionFixed in Version 
Summary0005016: KCleaner does not work with Windows 10 Enterprise 2016 v 1607 (14393.2363)
DescriptionDear MantisBT,

I ran your software in order to clean the history of Chrome and Firefox Quantum 61.02 browsers but apparently after cleaning the tracks are still there.
At the next browser launch, digiting the beginning 'y' already proposes youtube and then it reminds the previous videos.
It seems as no cookies, history, etc is being actually cleaned.

Any help, please?
Thank you!
TagsAdd failure, Performance, Report error

Relationships

related to 0004732 acknowledgedKyle_Katarn Does not clean browser caches 

Activities

Kyle_Katarn

2018-08-13 18:13

administrator   ~0003022

Do you know which files are let over ?

istrid

2018-08-13 19:59

reporter   ~0003023

After cleaning, this is the status:

https://postimg.cc/image/s4eys2uq5/

Thank you.

2018-08-13_19-54-40.jpg (129,937 bytes)
2018-08-13_19-54-40.jpg (129,937 bytes)

Kyle_Katarn

2018-08-13 21:12

administrator   ~0003024

But from Chrome & Quantum, any clue on the files not deleted by KCleaner ?

istrid

2018-08-25 19:59

reporter   ~0003030

Kyle,
Thanks for your question.

Please let me know step-by-step how to clean Chrome and Quantum 61.02. I left everything by default but I can see auto-complete of previous visited URLs, , the youtube previous videos, even my nickname 'istrid' in this forum should not be auto-filled when I try to login.

Will wait for your reply. I can't really clean this OS. Thank you!

istrid

2018-08-25 20:05

reporter   ~0003031

Note: current OS release after cumulative Windows Updates is 14393.2430, i.e. the latest available Enterprise 2016 LTSB x86.

Kyle_Katarn

2018-08-30 09:53

administrator   ~0003033

Which version of Chrome are you using ?

istrid

2018-10-10 08:16

reporter   ~0003058

Chrome was 67.0.3396.79 32 bit when tested with KCleaner. Now it is 69.0.3497.100 32 bit.

Is this critical for cleaning?
"Please let me know step-by-step how to clean Chrome and Quantum 61.02. I left everything by default but I can see auto-complete of previous visited URLs, , the youtube previous videos, even my nickname 'istrid' in this forum should not be auto-filled when I try to login."
Thank you.

Issue History

Date Modified Username Field Change
2018-08-13 17:14 istrid New Issue
2018-08-13 18:13 Kyle_Katarn Assigned To => Kyle_Katarn
2018-08-13 18:13 Kyle_Katarn Status new => feedback
2018-08-13 18:13 Kyle_Katarn Note Added: 0003022
2018-08-13 19:59 istrid File Added: 2018-08-13_19-54-40.jpg
2018-08-13 19:59 istrid Note Added: 0003023
2018-08-13 21:12 Kyle_Katarn Note Added: 0003024
2018-08-25 19:59 istrid Note Added: 0003030
2018-08-25 20:05 istrid Note Added: 0003031
2018-08-25 20:08 istrid Tag Attached: Performance
2018-08-25 20:08 istrid Tag Attached: Report error
2018-08-25 20:08 istrid Tag Attached: Add failure
2018-08-28 18:39 Kyle_Katarn Relationship added related to 0004732
2018-08-30 09:53 Kyle_Katarn Note Added: 0003033
2018-10-10 08:16 istrid Note Added: 0003058