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IDProjectCategoryView StatusLast Update
0005115SUMoRefactoringpublic2019-03-28 20:52
ReporterKyle_KatarnAssigned ToKyle_Katarn 
PrioritynormalSeverityminorReproducibilityhave not tried
Status assignedResolutionopen 
Product Version5.8.1 
Target Version5.9.xFixed in Version 
Summary0005115: Wrong version reported for ESET
DescriptionWrong version reported for ESET

https://www.wilderssecurity.com/threads/sumo-keep-your-software-up-to-date.314623/page-122#post-2784324
TagsNo tags attached.

Relationships

related to 0004893 assignedKyle_Katarn ESET "Business" version detection 

Activities

Kyle_Katarn

2018-09-30 18:14

administrator  

Kyle_Katarn

2019-03-08 21:25

administrator   ~0003191

Last edited: 2019-03-08 21:26

View 2 revisions

Similar report from user :
[SUMo] Error Report (*) for ESET Security (64 bits) by ESET v 7.0.2100.0 - SUMo reports Update available (12.0.31.0)
The product being detected here is ESET SysInspector which is bundled with ESET Endpoint Security. A standalone version can also be downloaded from ESET. The version numbers differ, with the version bundled with the latest release of Endpoint Security reporting as 7.0.2100.4 while the latest standalone version is 1.3.5.0. I’m not sure to what extent they’re functionally different, but the one included with Endpoint Security is installed as part of the product while the standalone version does not require installation. SUMo detects version 12.0.31.0 is available, which appears to be the latest release of various ESET products for the home user market. I’m guessing these products have their own version of SysInspector bundled just like Endpoint Security, with the version set to match that of the product it’s bundled with?

Kyle_Katarn

2019-03-08 21:26

administrator   ~0003192

Similar report from user :
[SUMo] Error Report (*) for ESET Main GUI (64 bits) by ESET v 10.4.406.0 - SUMo reports Update available (10.7.75.0)
The installed product on my system is ESET Endpoint Security 7.0.2100.4 which is the latest release. I’m guessing SUMo is getting confused with another ESET product which has a newer version? Probably one of their home products?

ralish

2019-03-09 03:40

reporter   ~0003194

Programmatically determining the ESET product looks to be trickier than you'd reasonably expect. Some potentially useful links:
- https://support.eset.com/kb758/
- https://support.eset.com/kb3040/

Kyle_Katarn

2019-03-09 10:40

administrator   ~0003196

Thanks !

Issue History

Date Modified Username Field Change
2018-09-30 18:14 Kyle_Katarn New Issue
2018-09-30 18:14 Kyle_Katarn Status new => assigned
2018-09-30 18:14 Kyle_Katarn Assigned To => Kyle_Katarn
2018-09-30 18:14 Kyle_Katarn File Added: upload_2018-9-30_10-55-54.png
2019-03-08 21:25 Kyle_Katarn Note Added: 0003191
2019-03-08 21:26 Kyle_Katarn Note Added: 0003192
2019-03-08 21:26 Kyle_Katarn Note Edited: 0003191 View Revisions
2019-03-09 03:40 ralish Note Added: 0003194
2019-03-09 10:40 Kyle_Katarn Note Added: 0003196
2019-03-28 20:52 Kyle_Katarn Relationship added related to 0004893