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IDProjectCategoryView StatusLast Update
0005550HDDExpertBugpublic2019-06-22 03:28
Reporterwolf Assigned ToKyle_Katarn  
Status feedbackResolutionreopened 
PlatformOSWindows 10 64-bitOS Version1809
Product Version1.18.3 
Target VersionFixed in Version 
Summary0005550: too primitive behaviour of Fans button
DescriptionWhen I click on the Fans button in the top center, a new tab opens in the standard web browser with a result page in Amazon for hard disk fans. This result page does not limit itself to hard disk fans but includes hard disk cages with and without cooler fan, internal and external, hard disk fan mounting aides and cables as well as a Rasbperry Pi with hard disk but no fan at least on the first of more than 170 result pages.
Even if temparature may become a problem for a hard disk, none of my computers of the last 8 years has space for a hard disk fan. Only some of my computers purchased before have such space. There exist other options for improving cooling. Some of them don't need any purchase, i.e. mounting hard disks with more space between them or further distand to another heat source within the computer and with other distance to existing cooler fan. There exist also cooling options via heat pipe, distance holders or other passive options for some computers and less space requirements and constraints.
Additional InformationInstead of initiating a primitive Internet lookup in a single ecommerce market place, a guided dialogue for the current cooling situation, analysis and options makes more sense. And if the result of the dialogue reveals that none of the remaining options are already at the disposition of the user although not integrated, such dialogue may proceed with aspects of existing procurement procedures or preferred resp. mandated suppliers before initiating more intelligent Internet look up.
TagsNo tags attached.



2019-06-21 21:11

administrator   ~0003491

This is intentionnal at this stage of the design : simple redirect to Amazon with simple request. May be made more accurate / complex at a later point in time if a more specific partner is found.


2019-06-22 03:28

reporter   ~0003495

In my contexts are either have no thermal challenge or I don't have space for a hard disk fan. I don't know for most other users. And again this issue is independant of partner. So if you don't want to redesign it seems to me more appropriate to remove the this button and replace the term "fan" in the message window by something like more general "cooling options" and remove fan upgrade of the product page. That seems to me a better quick fix.
You may also opt to split this bug report to keep the key words used in description for redesign considerations in the long term.

Issue History

Date Modified Username Field Change
2019-06-21 02:18 wolf New Issue
2019-06-21 21:11 Kyle_Katarn Assigned To => Kyle_Katarn
2019-06-21 21:11 Kyle_Katarn Status new => closed
2019-06-21 21:11 Kyle_Katarn Resolution open => won't fix
2019-06-21 21:11 Kyle_Katarn Note Added: 0003491
2019-06-22 03:28 wolf Status closed => feedback
2019-06-22 03:28 wolf Resolution won't fix => reopened
2019-06-22 03:28 wolf Note Added: 0003495