View Issue Details
|ID||Project||Category||View Status||Date Submitted||Last Update|
|0005560||RAMExpert||Bug||public||2019-06-22 18:13||2019-08-15 14:48|
|Status||closed||Resolution||unable to reproduce|
|Platform||Notebook||OS||Windows 10 64-bit||OS Version||1809|
|Target Version||Fixed in Version|
|Summary||0005560: RAMExpert in wrong update loop ?|
|Description||RAMExpert reports that there is a more recent update available, version 1.11, and offers to download it.|
When I agree, it initiates a download of the KC Softwares web site. When I install that fetched download, it reports that the just downloaded version 1.11 reports being version 1.10.4 and that there is a more recent update available. This infinite loop is annoying. Perhaps you may release a version 1.11.1 which reports as version 1.11.1 to end this infinite loop?
Another look at the file properties of the just newly or repeatedly downloaded update RAMExpert 1.11 shows that also in RAMExpert version info this version 1.11 reports being version 1.10.4.
What's going wrong here?
What may I do so that version 1.11 reports being version 1.11 instead of 1.10.4 and to finish reporting available update?
|Tags||No tags attached.|
Further investigation shows that although version info details report a date of the version of last afternoon which is the time of download and a copyright until 2018, the digital signature shows a different date of 23 March 2019 in the early evening.
May it be possible that you forgot to upload version 1.11?
If yes, where does RAMExpert get its information from that an update exists?
All files on server are from 2019-06-21
Are you still facing this issue ?
||Yes, I do. I repeated download today. When installing this new download, it repeated reporting being version 126.96.36.199 and asking me if I want to update.|
||Please delete local copy of installer or zip file and retry. Please send screenshot of detail tal of installer after download if problem persists + URL used for download.|
|2019-06-22 18:13||wolf||New Issue|
|2019-06-23 00:40||wolf||Note Added: 0003496|
|2019-06-25 22:47||Kyle_Katarn||Note Added: 0003498|
|2019-06-25 22:47||Kyle_Katarn||Assigned To||=> Kyle_Katarn|
|2019-06-25 22:47||Kyle_Katarn||Status||new => feedback|
|2019-06-27 00:25||wolf||Note Added: 0003506|
|2019-06-27 22:19||Kyle_Katarn||Note Added: 0003515|
|2019-08-15 14:48||Kyle_Katarn||Status||feedback => closed|
|2019-08-15 14:48||Kyle_Katarn||Resolution||open => unable to reproduce|