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please send me screenshot and log file |
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Info [19-11-14 14:53:04] Selected printer : (6) EPSON WF-7620 Series Info [19-11-14 14:53:00] Actual aspect ratio : 0.99, target aspect ratio : 0.78 Info [19-11-14 14:53:00] Loading : C:\Users\Woods\Desktop\P1260088.JPG Info [19-11-14 14:52:59] IDPhotoStudio is already up to date. Info [19-11-14 14:52:59] IDPhotoStudio Update self check : Server replied 2.15.7.67 in 952ms Info [19-11-14 14:52:58] IDPhotoStudio Update self check : Initialization Info [19-11-14 14:52:58] Self update check... Info [19-11-14 14:52:58] Selecting format : 35 x 45 mm (Kenya) Info [19-11-14 14:52:58] Scale mode : Stretch Info [19-11-14 14:52:58] Selected printer : (6) EPSON WF-7620 Series Info [19-11-14 14:52:58] Printer 7 : EPSON L805 Series Info [19-11-14 14:52:58] Printer 6 : EPSON WF-7620 Series Info [19-11-14 14:52:58] Printer 5 : EPSON WF-7620 Series (FAX) Info [19-11-14 14:52:58] Printer 4 : EPSON WF-7620 Series (FAX) (Copy 1) Info [19-11-14 14:52:58] Printer 3 : Fax Info [19-11-14 14:52:58] Printer 2 : Foxit Reader PDF Printer Info [19-11-14 14:52:58] Printer 1 : Microsoft XPS Document Writer Info [19-11-14 14:52:58] 7 printer(s) found Info [19-11-14 14:52:58] OpenSSL : OpenSSL 1.1.1c 28 May 2019 Info [19-11-14 14:52:57] Portable : No Info [19-11-14 14:52:57] Administrator : No Info [19-11-14 14:52:57] 64Bits : No Info [19-11-14 14:52:57] Windows : 6.1 (Seven) Info [19-11-14 14:52:57] IDPhotoStudio v2.15.7.67 Info [19-11-14 14:52:57] C:\Program Files\KC Softwares\IDPhotoStudio\IDPhotoStudio.exe Info [19-11-14 14:52:57] Starting Capture.JPG (235,002 bytes) |
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What's the problem ? I see only 1 picture being loaded in logs ... and seems correctly loaded on screenshot ! |
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Yes its correctly loaded but my problem is that, i cant change to another picture because that particular picture keeps on appearing back. I have tried uninstalling and installing but the same problem is persistant. I use idphotostudio a lot that's why i need help. |
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OK, then send me log after trying to load different pictures. |
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Info [19-11-15 10:52:43] Actual aspect ratio : 0.99, target aspect ratio : 0.78 Info [19-11-15 10:52:43] Loading : C:\Users\Woods\Desktop\P1260085-removebg-preview.jpg Info [19-11-15 10:51:56] Selected printer : (6) EPSON WF-7620 Series Info [19-11-15 10:51:51] Actual aspect ratio : 0.99, target aspect ratio : 0.78 Info [19-11-15 10:51:51] Loading : C:\Users\Woods\Desktop\P1260085-removebg-preview.jpg Info [19-11-15 10:51:48] Actual aspect ratio : 0.99, target aspect ratio : 0.78 Info [19-11-15 10:51:48] Loading : C:\Users\Woods\Desktop\P1260085-removebg-preview.jpg Info [19-11-15 10:51:44] Actual aspect ratio : 0.99, target aspect ratio : 0.78 Info [19-11-15 10:51:44] Loading : C:\Users\Woods\Desktop\P1260085-removebg-preview.jpg Info [19-11-15 07:56:26] Actual aspect ratio : 0.99, target aspect ratio : 0.78 Info [19-11-15 07:56:26] Loading : C:\Users\Woods\Desktop\P1260085-removebg-preview.jpg Info [19-11-15 07:56:23] IDPhotoStudio is already up to date. Info [19-11-15 07:56:23] IDPhotoStudio Update self check : Server replied 2.15.7.67 in 764ms Info [19-11-15 07:56:22] IDPhotoStudio Update self check : Initialization Info [19-11-15 07:56:22] Self update check... Info [19-11-15 07:56:22] Selecting format : 35 x 45 mm (Kenya) Info [19-11-15 07:56:22] Scale mode : Stretch Info [19-11-15 07:56:22] Selected printer : (6) EPSON WF-7620 Series Info [19-11-15 07:56:22] Printer 7 : EPSON L805 Series Info [19-11-15 07:56:22] Printer 6 : EPSON WF-7620 Series Info [19-11-15 07:56:22] Printer 5 : EPSON WF-7620 Series (FAX) Info [19-11-15 07:56:22] Printer 4 : EPSON WF-7620 Series (FAX) (Copy 1) Info [19-11-15 07:56:22] Printer 3 : Fax Info [19-11-15 07:56:22] Printer 2 : Foxit Reader PDF Printer Info [19-11-15 07:56:22] Printer 1 : Microsoft XPS Document Writer Info [19-11-15 07:56:22] 7 printer(s) found Info [19-11-15 07:56:22] OpenSSL : OpenSSL 1.1.1c 28 May 2019 Info [19-11-15 07:56:22] Portable : No Info [19-11-15 07:56:22] Administrator : No Info [19-11-15 07:56:22] 64Bits : No Info [19-11-15 07:56:22] Windows : 6.1 (Seven) Info [19-11-15 07:56:22] IDPhotoStudio v2.15.7.67 Info [19-11-15 07:56:22] C:\Program Files\KC Softwares\IDPhotoStudio\IDPhotoStudio.exe Info [19-11-15 07:56:22] Starting |
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it seems that you're always trying to load the same file (C:\Users\Woods\Desktop\P1260085-removebg-preview.jpg). Is it the case ? Do you us drag'n'drop or File>Load or Load button ? |
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I usually do both drag and drop and still load. P1260085 jpg is the picture that am trying to load. As you can see the photo below is different from the one above displayed by idphotostudio. P1260085-removebg-preview.jpg (26,698 bytes) |
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But is the wrong picture displayed in IDPhotoStudio **BEFORE** you load the new one ? |
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Up ? |
- Anonymous
