View Issue Details

IDProjectCategoryView StatusLast Update
0005924SUMoBugpublic2020-04-04 09:40
Reportermikohn Assigned ToKyle_Katarn  
PriorityimmediateSeveritymajorReproducibilityalways
Status feedbackResolutionopen 
OSWindowsOS Version7 
Product Version5.10.12 
Summary0005924: Server timeout while scanning computer for software
DescriptionWhen I run Sumo, it scans my computer for what software I have then hangs when looking for updates. The software then gives a Server Timeout error.
Steps To ReproduceRun Sumo
TagsServer, Timeout

Relationships

related to 0005915 closedKyle_Katarn SUMo Server Error 

Activities

Kyle_Katarn

2020-04-04 09:40

administrator   ~0003899

Looks similar to 0005915
Please set SUMo in debug mode, restart SUMo, check and post logs here (in private message if required)

Issue History

Date Modified Username Field Change
2020-04-04 07:21 mikohn New Issue
2020-04-04 07:21 mikohn Tag Attached: Server
2020-04-04 07:21 mikohn Tag Attached: Sumo
2020-04-04 07:21 mikohn Tag Attached: Timeout
2020-04-04 09:39 Kyle_Katarn Relationship added related to 0005915
2020-04-04 09:40 Kyle_Katarn Assigned To => Kyle_Katarn
2020-04-04 09:40 Kyle_Katarn Status new => feedback
2020-04-04 09:40 Kyle_Katarn Note Added: 0003899
2020-04-04 09:40 Kyle_Katarn Tag Detached: Sumo