View Issue Details

IDProjectCategoryView StatusLast Update
0007049SUMoBugpublic2022-08-10 10:06
ReporterY_Yamato Assigned ToKyle_Katarn  
PrioritynormalSeverityminorReproducibilityalways
Status closedResolutionno change required 
Product Version5.15.2 
Summary0007049: Logi Options+ Misjudgment?
DescriptionWhen I download the following, it doesn't say 1.11.1235.0, it says it is already installed.

https://download01.logi.com/web/ftp/pub/techsupport/optionsplus/logioptionsplus_installer.exe
TagsNo tags attached.

Activities

Y_Yamato

2022-08-05 04:37

reporter  

Error_of_Logi_Options+.png (25,449 bytes)   
Error_of_Logi_Options+.png (25,449 bytes)   

Kyle_Katarn

2022-08-09 08:49

administrator   ~0004676

1.11.1235.0 is the version displayed by the installer.
Try a clear uninstall/reinstall of this product and report if the problem persists.

Y_Yamato

2022-08-10 09:05

reporter   ~0004677

Kaspersky was blocking the download.
It was not a SUMo problem.
Sorry.

Kyle_Katarn

2022-08-10 10:06

administrator   ~0004678

Thanks !

Issue History

Date Modified Username Field Change
2022-08-05 04:37 Y_Yamato New Issue
2022-08-05 04:37 Y_Yamato File Added: Error_of_Logi_Options+.png
2022-08-09 08:48 Kyle_Katarn Assigned To => Kyle_Katarn
2022-08-09 08:48 Kyle_Katarn Status new => acknowledged
2022-08-09 08:49 Kyle_Katarn Status acknowledged => feedback
2022-08-09 08:49 Kyle_Katarn Note Added: 0004676
2022-08-09 08:50 Kyle_Katarn Target Version => 5.15.x
2022-08-10 09:05 Y_Yamato Note Added: 0004677
2022-08-10 10:06 Kyle_Katarn Target Version 5.15.x =>
2022-08-10 10:06 Kyle_Katarn Status feedback => closed
2022-08-10 10:06 Kyle_Katarn Resolution open => no change required
2022-08-10 10:06 Kyle_Katarn Note Added: 0004678